Shift often receives editorial coverage in publications reporting on the insurance and artificial intelligence industries. This is where to read those stories.
A new national fraud detection platform is emerging in Australia, leveraging AI to combat insurance fraud and enhance industry collaboration.
Discover how generative AI is transforming the insurance industry, enhancing customer engagement, and driving significant market growth by 2029.
The rise of generative AI has made it easier than ever to commit fraud, from scamming products to creating undetectable fake medical images.
Covéa partners with Shift Technology to enhance fraud and risk management across insurance processes, improving efficiency and decision-making with AI-driven solutions.
Covéa partners with Shift Technology to enhance fraud management and risk assessment, streamlining processes from underwriting to claims for improved efficiency.
Covéa partners with Shift Technology to enhance fraud and risk management across the insurance lifecycle, aiming for improved decision-making and efficiency.
Insurers and brokers face a rising tide of fraud, prompting the ICA to launch a national platform for detecting and investigating suspicious claims.
Rising car repair and medical costs are driving up auto insurance premiums. Where does AI fraud detection play a role?
Explore the evolving landscape of insurance counter fraud, where AI presents both challenges and opportunities for insurers and fraudsters alike.
AXA extends its partnership with Shift Technology for five more years to enhance AI-driven solutions in claims, fraud detection, and underwriting across global operations.
Shift Technology and AXA have renewed their partnership for five years, enhancing their collaboration in AI-driven claims and fraud detection across multiple regions.
Discover how AI is transforming underwriting in Australia and New Zealand, enhancing risk management and claims processing for insurers.
Top insurance AI providers discuss transforming the industry with advanced solutions, emphasizing real results and scalable impacts. Discover their insights and future developments in AI technology.
AI technologies like deepfakes and synthetic voices are transforming insurance fraud, necessitating advanced AI defenses and redefining traditional fraud detection methods.
Discover how the First Notice of Loss (FNOL) is transforming from a reactive process to a data-driven, AI-powered strategic inflection point in the insurance industry.
Insurers in Australia are uniting to combat fraud with a new platform for sharing data on fraudulent claims, starting with car insurance.
ICA partners with Shift Technology and EXL to launch a national platform for detecting and investigating insurance fraud, focusing on motor insurance claims. Development begins in early 2026.
Explore how artificial intelligence is transforming the insurance industry by assessing risk, detecting fraud, and processing claims, with increasing adoption among major insurers.
The Insurance Council of Australia partners with tech firms to create a real-time fraud detection platform, enhancing industry collaboration and combating organized fraud.
New collaboration to create a national fraud detection platform for Australia's insurance industry, focusing on motor insurance claims, using advanced analytics for real-time alerts and investigations.
AI is revolutionizing insurance fraud detection, but balancing innovation with privacy and ethics is crucial for insurers.
While the benefits of easily validated identification may seem obvious, the sector must ensure it navigates the implementation of digital IDs with care and consideration
Agentic AI can revolutionize business processes with full-cycle automation, significantly enhancing productivity and financial outcomes, explains Rob Malan at Shift Technology’s webinar.
Shift Technology introduces Shift Claims, an AI-powered platform to streamline and enhance claims operations through automation and advanced task management.
Shift Technology unveils Shift Claims, an AI-powered solution to enhance efficiency and accuracy in insurance claims processing.
Shift Technology launches Shift Claims, an AI-powered platform transforming insurers' claims operations by reducing leakage, accelerating resolutions, and lowering costs while enhancing policyholder experience.
Shift Technology launches Shift Claims, an AI-driven solution to reduce claims leakage, expedite processes, and enhance customer satisfaction in the insurance industry.
Tokio Marine enhances fraud detection and claims processing with Shift Technology's generative AI, boosting accuracy in data extraction from images and documents.
Shift Technology’s Women in Fraud network hosted a coaching workshop to foster ambition, resilience, and professional connections among female insurance fraud professionals
How AI helps insurers combat catastrophic claims by detecting fraud, uncovering subrogation opportunities, and automating tasks to enhance the claims process and customer satisfaction.
Explore how AI and InsurTechs are revolutionizing property insurance, improving product development, and mitigating weather-related risks in Gallagher Re's latest Global InsurTech report.
AI analyzes medical and administrative images to detect fraud, waste, and abuse by identifying anomalies and similarities in scanned documents. Discover how AI revolutionizes data analysis.
Exploring the role of AI in enhancing the claims process amidst rising natural disasters and the challenges faced by insurers in managing claims efficiently.
Discover the trailblazers in the insurance industry honored by PropertyCasualty360's Insurance Luminaries program for their innovative solutions and dedication to modernizing the field.
Canadian insurers use AI and data analytics to fight fraud and protect group life and health insurance plans, ensuring sustainability and safeguarding benefits.
Discover the leading InsurTech companies - including Shift Technology - of 2025 driving the digital transformation of the insurance industry with advanced AI, automation, and data integration.
CLHIA uses AI from Shift Technology to detect and combat insurance fraud in group benefits plans, enhancing the detection of collusion and other fraudulent activities.
The work we are doing with the CLHIA builds on those individual efforts to provide a more comprehensive, industry-wide perspective on suspicious behaviour, benefitting all member organisations in their fight against fraud.
The CLHIA expands its data pooling program with Shift
Shelter Insurance adopts AI-powered Shift Claims Fraud Detection to enhance auto and property insurance fraud defenses, improving claim investigations and identification of fraudulent activities.
Shelter Insurance enhances fraud detection with Shift Technology's AI solutions and IDN membership to combat auto and property claims fraud.
Discover how the CLHIA Data Pooling Program uses AI to detect fraud across industry data, enhancing insurers' analytics and uncovering fraud faster.
Recent years have been challenging for insurers and policyholders due to significant weather and climate disasters causing massive economic damages globally.
Unlike your typical legacy systems, IDN allows members to retain full ownership and control of their data, meaning information is never sold back to members or resold to third parties.
IDN empowers insurers to get more value out of their data by providing a secure environment in which to share it and collaborate with other carriers.
IDN allows policyholders with a history of “suspicious behaviour” across multiple carriers to be identified
New multi-carrier network platform provides real-time fraud and risk insights from shared claims data
Combating this rise in AI powered fraud has required that insurers adopt AI-based technologies themselves to augment their counter fraud teams’ capabilities.
A new single solution which will integrate the Insurance Fraud Bureau’s (IFB) industry counter-fraud databases into one platform, has been announced by IFB in partnership with Shift Technology.
The platform will also utilise artificial intelligence to create more accurate fraud networks across various insurance products. This AI capability is expected to reduce inefficiencies, improve fraud detection, and enhance the quality of intelligence shared with insurers, industry regulators, ...
Shift Technology's Gareth Evans answers The Big Question: How does the increasing integration of data analytics in insurance impact the war for talent?
Shift Technology's Gareth Evans shares his thoughts on how to best balance AI-powered solutions with the human professionals using them.
Shift Technology offers AI decision-making propositions that enable insurers to automate and optimise decisions ranging from underwriting to claims.
Shift has found that insurers could recoup an additional 7% of a claim’s total value when AI is applied to subrogation.
Shift Technology has announced the integration of generative artificial intelligence (Gen AI) functionality across its suite of products.
Shift wins two Insurance Post European Technology Awards for its AI-powered solutions.
Shift has shown its AI-powered solution millions of data points.
Shift, a provider of AI-powered insurance decisioning solutions cements a partnership with TransUnion, a global information and insights company.
“As the nature of fraud rapidly evolves it’s vital that we utilise the best technologies available to keep pace with new threats, and IFB Exploration which is delivered in partnership with Shift Technology, is undoubtedly giving our members the upper hand.”
ITIJ article dealing with digital transformation and quoting Shift
Success with Shift Claims Fraud Detection solutions leads to adoption of Shift Subrogation Detection by the Ohio-based carrier.
Central Insurance has expanded its partnership with Shift Technology, a provider of AI-powered decision automation and optimization solutions for the insurance industry.
Learn how the GIA uses AI and Shift Claims Fraud Detection to identify suspicious motor claims across the industry.
InsTech spoke to Shift to discuss the company’s cloud-based platform, which automates fraud and financial crime detection, and how Shift is partnering with other tech providers to enhance its capabilities.
Incorporating new line of business follows five years of significant results in motor claims fraud detection for The AXA group’s subsidiary specializing in direct insurance.
Digital transformation must be approached holistically, or these crucial efforts are destined to deliver suboptimal results.
Agent gaming has been difficult to detect and mitigate, fortunately, insurers have new technology that can help them.
GIA will use Shift Technology's claims fraud detection system.
By providing associations like the GIA with a view of claims across their membership, fraud detection and mitigation activities are scaled exponentially.
The General Insurance Association (GIA) has expanded its partnership with insurtech Shift Technology.
Insurers that apply a holistic approach to fraud mitigation will benefit by finding and addressing fraud as early as possible in their processes.
For many insurance companies, the AI revolution is already well underway in claims processing and distribution.
Each exception to a business rule represents an area where bad actors can potentially submit fraudulent claims.
Underwriters face hyper endorsement, misrepresentation from known fraudsters, as well as criminal networks and the schemes they perpetuate.
A Chat with Gareth Evans, Head of Customer Success, UK&I & Nordics at Insurance AI: Shift Technology
Unlicensed ghost brokers claim to work with insurance agencies to get much lower costs than normal. This is, of course, a lie.
Insurers need an intelligent decision engine to sit above their transactional systems, ingesting data from core systems and the growing ecosystem of third-party applications and data sources.
This new potential fraud detection solution looks promising on paper, let’s see if it delivers results in the fight against organised fraud like crash-for-cash, fake injury/illness claims, mysterious old building fires or spotting vehicles with cloned plates and their regular drivers.
IFB Exploration will use artificial intelligence to enable the insurance industry to detect suspicious activity and organised fraud as it emerges.
Fraud detection has implications well beyond just detecting fraud.
The following is a guest article by Mandy Fogle, Healthcare Value Engineering at Shift Technology.
Claims insurtechs at all stages must keep the problem they are solving in sight and the experience of their customer front and center at all times.
Ricky D. Sluder, CFE, first discovered a knack for solving fraud cases when he was a detective in Dallas County, Texas. Now the head of healthcare value engineering for Shift Technology is using his investigative know-how to help other investigators better prevent and detect fraud.
Claim fraud costs insurance companies billions of dollars every year in North America. Strengthening the claim process against fraudulent actors is an urgent mission for insurers, but these days, technology is doing a lot of the heavy lifting.
Sapiens International, a provider of software solutions to the insurance industry, has formed a strategic partnership with Shift Technology, the developer of AI-driven decision automation and optimisation solutions.
Through the alliance, users of the Sapiens IDITSuite for P&C insurers will soon be able to have alerts generated from Shift Claims Fraud Detection delivered directly into the claims management environment they use every day.
Shift Technology and Sapiens have entered into a strategic partnership.
AI can let insurers spot fraudsters faster and more efficiently, while separating otherwise-well-meaning offenders from the the serious thieves.
Many insurers are still using disparate systems that may not be interoperable, creating unnecessary workflow gaps and redundancies. Compounded with the post-pandemic remote workforce models, insurers are facing a major operational dilemma.
Learn how AI enhances human efforts in detecting travel insurance fraud. Discover advanced techniques to protect against fraud. Read today!
The increased need for telehealth has ushered billions of dollars in fraud-related schemes, encompassing anything from simple fraudulent behavior like providers overbilling a visit by a couple of minutes, to sophisticated schemes involving telemarketers and DMEs.
Digital Insurance article featuring commentary from Eric Sibony.
AI Magazine profiles 10 innovators in AI...including Shift Technology
Contributed article by Jim Sorrells in Property Casualty 360
Given the ever-evolving nature of the space, the fight against fraud demands proactive solutions.
Claims Media reports on new head of fraud technology and intelligence in the UK.
Canadian anti-fraud organization Équité Association has entered into a partnership with Shift Technology to develop a national fraud detection system.
Fraud thrives in times of flux and uncertainty. It came as no surprise, then, that the first year of the pandemic saw fraud levels surge 33 per cent.
The CLHIA recently announced an initiative with Shift Technology to use artificial intelligence (AI) to better identify benefits fraud.
Insurers taking advantage of Duck Creek Claims will have real-time fraud alerts delivered directly to the claims management software environment.
The CLHIA has introduced a new industry project to apply advanced AI to improve benefits fraud identification and investigation.
There is nothing insurers want to do more than create the ultimate, friction-free process from end to end, for clients and for themselves. The ability to o
With its technologies based on artificial intelligence, the start-up helps insurers optimize their internal processes and customer journeys. Read more at:
A Contributed Article by Marcel Gordon: As insurers strive to launch new strategic initiatives, especially AI-driven programs that rely heavily on data for
In line with such thinking, Shift Technology strongly believes in the potential of AI to unlock the future of insurance. The company works to create AI-nat
By using the claims handler’s perspective of the claims process, we can clearly see how AI techniques can be used to automate the tasks involved in resolvi
Shift Technology has raised $60 million in new venture financing, money that will help grow the reach of its artificial intelligence and big data technolog
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