Press

AXA renews partnership with Shift Technology

AXA extends its partnership with Shift Technology for five more years to enhance AI-driven solutions in claims, fraud detection, and underwriting across global operations.

Covéa deploys Shift platform to modernise fraud and risk controls

UK insurer Covéa selects Shift Technology as a long-term strategic partner to support a new end-to-end approach spanning underwriting, claims and mid-term policy adjustments.

Covéa adopts Shift AI to unify underwriting and claims risk

Covéa partners with Shift Technology to enhance fraud and risk management across insurance processes, improving efficiency and decision-making with AI-driven solutions.

Pet insurance - Shift Technology - innovation - fraud

Pet insurance – time to face changing times?

The pet insurance market is evolving fast as rising vet costs and a CMA review push providers to simplify policies, fight fraud and innovate for pet owners.

Health insurance - AI - document fraud - claims

Health and life insurers are investing to stay ahead of document fraud

Health insurance providers are leveraging AI to detect sophisticated document fraud, streamline claims, and enhance customer trust.

Travel claims insurance - AI - data sharing - detect fraud

Travel claims – a united approach to take on fraud

Travel claims insurance is leveraging AI, data sharing, and collaboration to detect fraud, protect customers, and streamline legitimate claims.

AXA Switzerland adopts Shift Claims

Shift Technology introduces Shift Claims, an AI-powered platform to streamline and enhance claims operations through automation and advanced task management.

Insurers across Australia can share data on fraudulent claims and coordinate investigations, beginning with car insurance

ICA partners with EXL, Shift on insurance fraud detection platform

Insurers in Australia are uniting to combat fraud with a new platform for sharing data on fraudulent claims, starting with car insurance.

Real-time alerts and privacy controls set for industry rollout

ICA to build national insurance fraud detection platform

ICA partners with Shift Technology and EXL to launch a national platform for detecting and investigating insurance fraud, focusing on motor insurance claims. Development begins in early 2026.

AI is here. What that means for your insurance

Explore how artificial intelligence is transforming the insurance industry by assessing risk, detecting fraud, and processing claims, with increasing adoption among major insurers.

Our work with insurance associations around the world has demonstrated that we are stronger together when it comes to fighting organized insurance fraud

ICA, Shift, and EXL partner to build national fraud detection platform

New collaboration to create a national fraud detection platform for Australia's insurance industry, focusing on motor insurance claims, using advanced analytics for real-time alerts and investigations.

Shift Technology CEO Jeremy Jawish says businesses are “stronger together when it comes to fighting organised insurance fraud”

Industry, AI experts work on fraud alert tool to tackle organised crooks

The Insurance Council of Australia partners with tech firms to create a real-time fraud detection platform, enhancing industry collaboration and combating organized fraud.

Digital ID is no panacea for fraud – and implementation challenges lay ahead

While the benefits of easily validated identification may seem obvious, the sector must ensure it navigates the implementation of digital IDs with care and consideration

Fraud Detection Techniques: Lessons from Online Gaming That Insurers Can Adopt

Fraud has become a digital arms race, and while both insurers and gaming operators face complex threats, the gaming industry’s real-time, adaptive fraud detection systems offer valuable lessons for insurers.

The Top 10 Fintech Startups in France Driving the Future of Finance

France has become a leading fintech hub, transforming how people manage money through innovation, technology, and a thriving startup ecosystem.

How Agentic AI can Improve Customer Outcomes and Improve Balance Sheets

Agentic AI can revolutionize business processes with full-cycle automation, significantly enhancing productivity and financial outcomes, explains Rob Malan at Shift Technology’s webinar.

Shift Technology hosts ambition focused coaching session for female fraud network

Shift Technology’s Women in Fraud network hosted a coaching workshop to foster ambition, resilience, and professional connections among female insurance fraud professionals

Shift Technology unveils agentic AI-powered Shift Claims

Shift Technology has launched Shift Claims, an AI solution that streamlines insurance claims with smarter automation and better decision support.

Revolutionizing Claims Management with Shift Claims Technology

Shift Claims uses agentic AI to cut losses, speed up insurance claims, and blend automation with human insight.

Shift Technology Launches Shift Claims to Power Claims Transformation with Agentic AI

Shift Technology’s Shift Claims leverages agentic AI to streamline claims handling, reduce costs, and improve accuracy and customer experience.

Shift Technology Launches Shift Claims to Power Claims Transformation with Agentic AI

Shift Claims uses agentic AI to automate and guide insurance claims, boosting efficiency, accuracy, and customer experience.

Shift Technology Launches Shift Claims to Power Claims Transformation With Agentic AI

Shift Claims uses agentic AI to automate and guide insurance claims, boosting efficiency, accuracy, and customer experience.

Shift Technology Launches AI Claims Platform

Shift Claims by Shift Technology uses agentic AI to automate insurance claims, cut losses, speed up handling, and boost accuracy over 99%.

ai claims processing - claims automation

Building trust in AI, one claims decision at a time

AI claims processing automates routine tasks while supporting human adjusters, with ethical claims automation and staff involvement key to success.

Gen AI - ai claims processing - claims automation

How agentic AI is redefining claims transformation

Agentic AI is transforming claims automation by combining advanced AI capabilities with human oversight, enhancing efficiency and customer experience in insurance claims processing.

Can GenAI fix insurance claims headaches?

Generative AI is revolutionising insurance by automating claims processing, enhancing efficiency, and supporting claims handlers—empowering faster, more accurate decisions without losing the human touch.

Unstable and rising claims drive insurer automation

Insurers are increasingly adopting AI-powered claims automation to handle rising volumes and costs, enhancing efficiency while maintaining the essential human touch.

UBO too slow? AI shows way to stop crime and keep customers happy

In the face of increasing regulatory demands and the rise of financial crime, insurers can leverage AI and machine learning to streamline compliance checks and enhance customer experiences by creating accurate entity profiles and personalising the buying journey.

Income protection gap opens door to fraud

The insurance industry is increasingly challenged by income protection insurance fraud due to policyholder misunderstandings. Experts stress the need for clear communication and advanced verification to combat this issue effective

Bad medicine: fighting fraud in PMI

Discover the rising threat of private medical insurance (PMI) fraud and innovative prevention strategies, including AI and collaboration among insurers and law enforcement to protect genuine policyholders.

Rethinking AI - How European SMEs are making a difference

AI is helping companies like Shift Technology fight fraud while ensuring ethical use. The EIF and EIC support startups developing AI solutions for positive impact.

IFB unveils counter-fraud platform to tackle insurance fraud

Discover how the IFB and Shift Technology are transforming insurance fraud prevention with a unified counter-fraud platform launching in 2026. This innovative system will integrate key fraud databases, powered by advanced AI, to streamline detection and investigations

IFB to launch integrated fraud database in 2026

The IFB will launch a 'unified fraud technology platform' powered by Shift Technology in 2026, integrating insurance fraud datasets into one streamlined database.

Guidewire partnership Shift Technology AI solutions

Guidewire expands partnership with Shift Technology for AI solutions

Guidewire and Shift Technology are strengthening their partnership to enhance fraud detection in insurance.

Shift Technology UK AI-driven fraud detection

Shift Technology bolsters UK team with key appointments

Shift Technology expands its UK team with key appointments to strengthen AI-driven fraud detection

The Big Question: How Does the Increasing Integration of Data Analytics in Insurance Impact the War for Talent?

Shift Technology's Gareth Evans answers The Big Question: How does the increasing integration of data analytics in insurance impact the war for talent?

Improving Loss Ratios in P&C Insurance will Require a Multifaceted Approach

Shift has found that insurers could recoup an additional 7% of a claim’s total value when AI is applied to subrogation.

Shift Technology Reinforces Decisioning Solutions with Addition of Gen AI

Shift Technology has announced the integration of generative artificial intelligence (Gen AI) functionality across its suite of products.

2023 European Insurance Technology Awards Winners Revealed

Shift wins two Insurance Post European Technology Awards for its AI-powered solutions.

Shift Technology – Improving the Combined Ratio with AI

How can AI-powered solutions help solve the combined ratio problem? Shift's CEO shares his thoughts.

Insurance Companies are Betting on AI and Mass Data Analytics in a Battle Against Fraud That Costs Billions

Shift has shown its AI-powered solution millions of data points.

Shift Technology and TransUnion Forge Data Sharing Relationship

Shift, a provider of AI-powered insurance decisioning solutions cements a partnership with TransUnion, a global information and insights company.

IFB Exploration Tool Helping the Fight Against Fraud

“As the nature of fraud rapidly evolves it’s vital that we utilise the best technologies available to keep pace with new threats, and IFB Exploration which is delivered in partnership with Shift Technology, is undoubtedly giving our members the upper hand.”

What do Insurtechs Want From their Insurance Partners?

ITIJ article dealing with digital transformation and quoting Shift

Central Insurance Expands Relationship with Shift Technology

Success with Shift Claims Fraud Detection solutions leads to adoption of Shift Subrogation Detection by the Ohio-based carrier.

Central Insurance Expands its Partnership with AI-Driven Shift Technology

Central Insurance has expanded its partnership with Shift Technology, a provider of AI-powered decision automation and optimization solutions for the insurance industry.

High Quality Data Required to Combat Motor Fraud

Learn how the GIA uses AI and Shift Claims Fraud Detection to identify suspicious motor claims across the industry.

Shift Technology: Fighting Fraud and Financial Crime

InsTech spoke to Shift to discuss the company’s cloud-based platform, which automates fraud and financial crime detection, and how Shift is partnering with other tech providers to enhance its capabilities.

Direct Assurance Expands Relationship with Shift Technology

Incorporating new line of business follows five years of significant results in motor claims fraud detection for The AXA group’s subsidiary specializing in direct insurance.

How to Bring Efficiency to the Insurance Claims Process

Digital transformation must be approached holistically, or these crucial efforts are destined to deliver suboptimal results.

How to Prevent Agent Gaming

Agent gaming has been difficult to detect and mitigate, fortunately, insurers have new technology that can help them.

GIA Singapore Beefs up Travel Insurance Fraud Efforts

GIA will use Shift Technology's claims fraud detection system.

Singapore’s GIA, Shift Technology Expand Collaboration

The General Insurance Association (GIA) has expanded its partnership with insurtech Shift Technology.

Shift Technology Works With GIA Singapore on Fraud Detection

By providing associations like the GIA with a view of claims across their membership, fraud detection and mitigation activities are scaled exponentially.

Markerstudy Teams up with Shift Technology

Insurers that apply a holistic approach to fraud mitigation will benefit by finding and addressing fraud as early as possible in their processes.

Équité Association, Shift Technology partner to create AI-powered fraud detection platform

Canadian anti-fraud organization Équité Association has entered into a partnership with Shift Technology to develop a national fraud detection system.

3 Reasons Insurers Should Implement AI Into Core Systems

For many insurance companies, the AI revolution is already well underway in claims processing and distribution.

Fraud's Increasing Pressure on Underwriters

Underwriters face hyper endorsement, misrepresentation from known fraudsters, as well as criminal networks and the schemes they perpetuate.

A Chat with Gareth Evans, Head of Customer Success, UK&I & Nordics at Insurance AI: Shift Technology

Ghost Brokers – What are They, and how can Insurers Stop Them?

Unlicensed ghost brokers claim to work with insurance agencies to get much lower costs than normal. This is, of course, a lie.

Why You Need Intelligent Decisioning in Your Technology Stack

Insurers need an intelligent decision engine to sit above their transactional systems, ingesting data from core systems and the growing ecosystem of third-party applications and data sources.

Insurance Fraud Bureau and Shift Technology Launch AI Counter-Fraud Solution for UK Insurers

IFB Exploration will use artificial intelligence to enable the insurance industry to detect suspicious activity and organised fraud as it emerges.

IFB Launches New AI Counter Fraud System

This new potential fraud detection solution looks promising on paper, let’s see if it delivers results in the fight against organised fraud like crash-for-cash, fake injury/illness claims, mysterious old building fires or spotting vehicles with cloned plates and their regular drivers.

How Fraud Detection Improves Customer Experience

Fraud detection has implications well beyond just detecting fraud.

Does Expanding Healthcare Coverage = an Increasing Risk of Fraud for Healthcare Payers?

The following is a guest article by Mandy Fogle, Healthcare Value Engineering at Shift Technology.

I'm a CFE: Ricky D. Sluder, CFE

Ricky D. Sluder, CFE, first discovered a knack for solving fraud cases when he was a detective in Dallas County, Texas. Now the head of healthcare value engineering for Shift Technology is using his investigative know-how to help other investigators better prevent and detect fraud.

AI and the Fight Against Insurance Claim Fraud

Claim fraud costs insurance companies billions of dollars every year in North America. Strengthening the claim process against fraudulent actors is an urgent mission for insurers, but these days, technology is doing a lot of the heavy lifting.

Shift Technology Partners with Sapiens to Streamline Fraud Detection

Through the alliance, users of the Sapiens IDITSuite for P&C insurers will soon be able to have alerts generated from Shift Claims Fraud Detection delivered directly into the claims management environment they use every day.

Shift Technology Partners With Sapiens to Streamline Fraud Detection for P&C Insurers

Shift Technology and Sapiens have entered into a strategic partnership.

Bringing Humanity to Healthcare Fraud Probes

AI can let insurers spot fraudsters faster and more efficiently, while separating otherwise-well-meaning offenders from the the serious thieves.

Your Tech Stack’s Missing Piece: Intelligent Decisioning

Many insurers are still using disparate systems that may not be interoperable, creating unnecessary workflow gaps and redundancies. Compounded with the post-pandemic remote workforce models, insurers are facing a major operational dilemma.

How can AI Bring Back the Human Element to Travel Insurance Fraud Investigations?

Gareth Evans, Head of Customer Success UK at Shift, shares how a combination of artificial intelligence and human experience is going to resolve the ever-evolving problem of detecting and preventing insurance fraud.

As Telehealth Increases, So Does Fraud — Here’s How AI Can Help Insurers Fight It

The increased need for telehealth has ushered billions of dollars in fraud-related schemes, encompassing anything from simple fraudulent behavior like providers overbilling a visit by a couple of minutes, to sophisticated schemes involving telemarketers and DMEs.

Insurers Ponder Ethical Concerns with AI Amid Consumer Trepidation

Digital Insurance article featuring commentary from Eric Sibony.

Top 10 Companies Innovating with AI in Europe

AI Magazine profiles 10 innovators in AI...including Shift Technology

Insurance Decisioning: Bridging Automation and Customer Experience

Contributed article by Jim Sorrells in Property Casualty 360

Sedgwick Leader on What it Takes to Create Proactive Fraud Solutions

Given the ever-evolving nature of the space, the fight against fraud demands proactive solutions.

Sedgwick Appoints Head of Fraud Technology and Intelligence in the UK

Claims Media reports on new head of fraud technology and intelligence in the UK.

Life and Health Insurance Industry is Taking the Fight to Fraudsters

The CLHIA recently announced an initiative with Shift Technology to use artificial intelligence (AI) to better identify benefits fraud.

The Future of Fraud Detection: Optimising Analytics Across the Policy Lifecycle

Fraud thrives in times of flux and uncertainty. It came as no surprise, then, that the first year of the pandemic saw fraud levels surge 33 per cent.

Shift Technology and Duck Creek Partner to Implement AI Fraud Detection Within Duck Creek Claims

Insurers taking advantage of Duck Creek Claims will have real-time fraud alerts delivered directly to the claims management software environment.

Life and Health Insurers Fighting Fraud Through Powerful Artificial Intelligence

The CLHIA has introduced a new industry project to apply advanced AI to improve benefits fraud identification and investigation.

Using Tech to Win the Fight Against Fraud

There is nothing insurers want to do more than create the ultimate, friction-free process from end to end, for clients and for themselves. The ability to o

Shift Technology, the Digital Companion of Insurers

With its technologies based on artificial intelligence, the start-up helps insurers optimize their internal processes and customer journeys. Read more at:

Tear Down The Walls: Liberating Siloed Data to Drive Innovation

A Contributed Article by Marcel Gordon: As insurers strive to launch new strategic initiatives, especially AI-driven programs that rely heavily on data for

Travel insurance: the coolest kid on the block

In line with such thinking, Shift Technology strongly believes in the potential of AI to unlock the future of insurance. The company works to create AI-nat

Claims Magazine Cover Story: Creating an AI Claims Handler by Marcel Gordon

By using the claims handler’s perspective of the claims process, we can clearly see how AI techniques can be used to automate the tasks involved in resolvi

Shift Technology Raises $60M to Expand Use of AI for Fraudulent Claims Detection

Shift Technology has raised $60 million in new venture financing, money that will help grow the reach of its artificial intelligence and big data technolog