A national detection platform takes shape
The Janson case is unfolding as the industry works to close the gap between fraud being committed and fraud being caught. In November 2025, the Insurance Council of Australia (ICA) announced it would build a national fraud detection and investigation platform in partnership with AI firm Shift Technology and data company EXL. The platform is being developed through the ICA’s Insurance Crime Intelligence Network of Australia (ICINA), with motor insurance set as the first line of business to be brought onto the system. The platform will give member insurers a mechanism to flag suspicious claim activity in real time, share data on known fraud patterns across the market, and run joint investigations into repeat offenders. Data shared through the system will be subject to privacy-preserving protocols, role-based access, and end-to-end encryption.
