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Resources Library

Explore our collection of insights, reports, webinars, and customer stories to learn how AI is transforming the insurance industry.

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Reuters Future of Insurance USA 2026
Events
Reuters Future of Insurance USA 2026

Join Shift at Reuters Future of Insurance USA 2026 to explore how Agentic AI transforms claims processing and delivers measurable ROI for insurers.

June 24, 2026
Agentic AI is the future, and the future is now
Reports & Insights
Agentic AI is the future, and the future is now

Discover how Shift Technology is revolutionising the insurance industry with agentic AI, enhancing automation and decision-making for insurers.

Four questions with Eric Sibony: Shift's agents
Reports & Insights
Four questions with Eric Sibony: Shift's agents

Explore how Shift's embrace of agentic AI is transforming insurance processes, enhancing decision-making, and addressing industry challenges.

Four questions with Jeremy Jawish: Why agentic? Why now?
Reports & Insights
Four questions with Jeremy Jawish: Why agentic? Why now?

Discover how agentic AI is transforming the insurance industry, enhancing efficiency, and bridging talent gaps for insurers in our interview with Jeremy Jawish.

GenAI in Insurance: Use Cases and Example
Press
GenAI in Insurance: Use Cases and Example

Discover how generative AI is transforming the insurance industry, enhancing customer engagement, and driving significant market growth by 2029.

It’s way too easy to cheat now
Press
It’s way too easy to cheat now

The rise of generative AI has made it easier than ever to commit fraud, from scamming products to creating undetectable fake medical images.

The Modern Payment Integrity Buyer’s Guide: Essentials for Speed, Accuracy & Transparency
Research & Reports
The Modern Payment Integrity Buyer’s Guide: Essentials for Speed, Accuracy & Transparency

Explore how modern payment integrity solutions leverage AI and prioritize transparency to enhance accuracy and efficiency in payment integrity.

Covéa adopts Shift AI to unify underwriting and claims risk
Press
Covéa adopts Shift AI to unify underwriting and claims risk

Covéa partners with Shift Technology to enhance fraud and risk management across insurance processes, improving efficiency and decision-making with AI-driven solutions.

Covéa deploys Shift platform to modernise fraud and risk controls
Press
Covéa deploys Shift platform to modernise fraud and risk controls

Covéa partners with Shift Technology to enhance fraud management and risk assessment, streamlining processes from underwriting to claims for improved efficiency.

Covéa Selects Shift Technology for Fraud, Risk Management
Press
Covéa Selects Shift Technology for Fraud, Risk Management

Covéa partners with Shift Technology to enhance fraud and risk management across the insurance lifecycle, aiming for improved decision-making and efficiency.

AI fraud arms race forces insurers and brokers on to the front foot
Press
AI fraud arms race forces insurers and brokers on to the front foot

Insurers and brokers face a rising tide of fraud, prompting the ICA to launch a national platform for detecting and investigating suspicious claims.

How inflation affects car insurance — and what you can do about it
Press
How inflation affects car insurance — and what you can do about it

Rising car repair and medical costs are driving up auto insurance premiums. Where does AI fraud detection play a role?

Covéa chooses Shift Technology as strategic partner for fraud and risk management
News
Covéa chooses Shift Technology as strategic partner for fraud and risk management

Covéa partners with Shift Technology to enhance fraud detection and operational efficiency across the insurance lifecycle through a unified risk intelligence framework.

Insurance fraud sector exemplifies the ‘good and bad uses of AI’
Press
Insurance fraud sector exemplifies the ‘good and bad uses of AI’

Explore the evolving landscape of insurance counter fraud, where AI presents both challenges and opportunities for insurers and fraudsters alike.

OpsIgnite 2026
Events
OpsIgnite 2026

Join us at OpsIgnite 2026 in Vancouver to explore Shift's AI-driven payment integrity solutions for healthcare, reducing errors and manual work.

April 18, 2026
AXA renews partnership with Shift Technology
Press
AXA renews partnership with Shift Technology

AXA extends its partnership with Shift Technology for five more years to enhance AI-driven solutions in claims, fraud detection, and underwriting across global operations.

Shift Technology and AXA renew partnership across 15 countries
Press
Shift Technology and AXA renew partnership across 15 countries

Shift Technology and AXA have renewed their partnership for five years, enhancing their collaboration in AI-driven claims and fraud detection across multiple regions.

Five-Year renewal of collaboration between Shift Technology and AXA to accelerate AI-powered insurance transformation
News
Five-Year renewal of collaboration between Shift Technology and AXA to accelerate AI-powered insurance transformation

Shift Technology and AXA renew their strategic AI partnership, enhancing fraud detection and claims efficiency across 15 countries, driving innovation and operational excellence in insurance.

Document Fraud in the Age of GenAI: practical defenses for investigators, SIUs and IT teams
Reports & Insights
Document Fraud in the Age of GenAI: practical defenses for investigators, SIUs and IT teams

GenAI has industrialized document fraud. This article gives practical, multi-layered defenses that insurers can deploy today to detect, triage and investigate high‑volume, high‑fidelity attacks.

From pricing to prevention: Three ways AI is reshaping underwriting in Australia and New Zealand
Press
From pricing to prevention: Three ways AI is reshaping underwriting in Australia and New Zealand

Discover how AI is transforming underwriting in Australia and New Zealand, enhancing risk management and claims processing for insurers.

Guidewire Marketplace Summit Toronto
Events
Guidewire Marketplace Summit Toronto

See how our accelerator for fraud detection enables claims teams to identify potential fraud with unmatched accuracy and conduct faster, more efficient investigations.

March 18, 2026
Executive brief: United against fraud. Are you part of the solution?
Research & Reports
Executive brief: United against fraud. Are you part of the solution?

Accelerate subrogation with AI to drive efficiency and recover millions. Discover how AI modernizes complex subrogation processes for insurers of all sizes.

NASP 2026 Spring Conference
Events
NASP 2026 Spring Conference

Explore how AI is revolutionizing subrogation at the NASP 2026 Spring Conference with Shift Technology's innovative solutions and expert insights.

March 18, 2026
Executive brief: accelerate subrogation recovery with AI
Research & Reports
Executive brief: accelerate subrogation recovery with AI

Accelerate subrogation with AI to drive efficiency and recover millions. Discover how AI modernizes complex subrogation processes for insurers of all sizes.

Document Fraud in the age of GenAI
Webinars
Document Fraud in the age of GenAI

Document Fraud in the age of GenAI — Learn how AI forensics, automated OCR and data structuring expose manipulated documents and boost SIU detection.

January 28, 2026
Does size matter? Comparing 3 top insurance AI solutions
Press
Does size matter? Comparing 3 top insurance AI solutions

Top insurance AI providers discuss transforming the industry with advanced solutions, emphasizing real results and scalable impacts. Discover their insights and future developments in AI technology.

IFM 2026
Events
IFM 2026

Discover how insurers can leverage data sharing and AI to enhance fraud detection and risk prevention at the IFM 2026 event. Join Shift Technology onsite for insights and demos.

February 28, 2026
The Hidden Costs of Black Box Payment Integrity
Reports & Insights
The Hidden Costs of Black Box Payment Integrity

Learn why transparent, explainable decision-making is crucial for modern payment integrity teams to build trust, reduce friction, and enhance accuracy.

AI Arms Race Pits Insurers Against Fraudsters
Press
AI Arms Race Pits Insurers Against Fraudsters

AI technologies like deepfakes and synthetic voices are transforming insurance fraud, necessitating advanced AI defenses and redefining traditional fraud detection methods.

The future of FNOL: an agentic front door to claims
Press
The future of FNOL: an agentic front door to claims

Discover how the First Notice of Loss (FNOL) is transforming from a reactive process to a data-driven, AI-powered strategic inflection point in the insurance industry.

Shift Technology's 2026 Industry Event Calendar
Events
Shift Technology's 2026 Industry Event Calendar

Join Shift Technology at key industry events in 2026 to explore innovative solutions for insurance. Connect with us for insights and collaboration.

December 30, 2026
The State of AI in Insurance (Vol. VIII): Reasoning Models
Reports & Insights
The State of AI in Insurance (Vol. VIII): Reasoning Models

Explore the impact of reasoning models in AI applied to insurance, focusing on performance, cost, and latency across various use cases.

Shift Insurance Perspectives: The AI Hallucinations Edition
Reports & Insights
Shift Insurance Perspectives: The AI Hallucinations Edition

Explore how addressing AI hallucinations can enhance the reliability of insurance AI, ensuring more accurate claims automation and fraud detection. Learn the importance of enabling AI to say, "I don't know."

Four questions with Alexander Villanueva: LATAM trends
Reports & Insights
Four questions with Alexander Villanueva: LATAM trends

Explore Alexander Villanueva's insights on his career journey, AI adoption, and the future of the LATAM insurance market in this engaging interview.

Uncovering unbundling and overpayments in continuous glucose monitoring
Reports & Insights
Uncovering unbundling and overpayments in continuous glucose monitoring

Discover how Shift Technology's AI uncovered unbundled CGM billing, identifying $430K in recoverable overpayments and helping health plans strengthen payment integrity.

ICA partners with EXL, Shift on insurance fraud detection platform
Press
ICA partners with EXL, Shift on insurance fraud detection platform

Insurers in Australia are uniting to combat fraud with a new platform for sharing data on fraudulent claims, starting with car insurance.

ICA to build national insurance fraud detection platform
Press
ICA to build national insurance fraud detection platform

ICA partners with Shift Technology and EXL to launch a national platform for detecting and investigating insurance fraud, focusing on motor insurance claims. Development begins in early 2026.

AI is here. What that means for your insurance
Press
AI is here. What that means for your insurance

Explore how artificial intelligence is transforming the insurance industry by assessing risk, detecting fraud, and processing claims, with increasing adoption among major insurers.

Insurance Council of Australia, EXL and Shift Launch New Collaboration to Build Insurance Fraud Detection and Investigations Platform
News
Insurance Council of Australia, EXL and Shift Launch New Collaboration to Build Insurance Fraud Detection and Investigations Platform

Insurance Council of Australia to launch a data-driven fraud detection platform, enhancing security and reducing costs for policyholders nationwide.

Industry, AI experts work on fraud alert tool to tackle organised crooks
Press
Industry, AI experts work on fraud alert tool to tackle organised crooks

The Insurance Council of Australia partners with tech firms to create a real-time fraud detection platform, enhancing industry collaboration and combating organized fraud.

ICA, Shift, and EXL partner to build national fraud detection platform
Press
ICA, Shift, and EXL partner to build national fraud detection platform

New collaboration to create a national fraud detection platform for Australia's insurance industry, focusing on motor insurance claims, using advanced analytics for real-time alerts and investigations.

How Shift AI is raising the bar for payment integrity performance
Reports & Insights
How Shift AI is raising the bar for payment integrity performance

Learn how Shift's AI solutions are recognized by Everest Group for transforming healthcare payment integrity with increased accuracy, speed, and transparency.

Insurers Confront Privacy Risks in AI Fraud Fight
Press
Insurers Confront Privacy Risks in AI Fraud Fight

AI is revolutionizing insurance fraud detection, but balancing innovation with privacy and ethics is crucial for insurers.

Sønr Names Shift Technology to its Beyond Boundaries Scale50
News
Sønr Names Shift Technology to its Beyond Boundaries Scale50

Shift Technology is recognized by Sønr as a top insurtech transforming the insurance industry with AI solutions for underwriting, claims, and fraud detection.

Digital ID is no panacea for fraud – and implementation challenges lay ahead
Press
Digital ID is no panacea for fraud – and implementation challenges lay ahead

While the benefits of easily validated identification may seem obvious, the sector must ensure it navigates the implementation of digital IDs with care and consideration

The State of AI in Insurance (Vol. VII): Data Extraction from European Accident Reports
Reports & Insights
The State of AI in Insurance (Vol. VII): Data Extraction from European Accident Reports

Discover how advances in OCR and Gen AI are transforming data extraction from European Accident Reports, enhancing efficiency and accuracy in insurance claims processing.

Shift Insurance Perspectives: The Fraudulent Image Analysis Edition
Reports & Insights
Shift Insurance Perspectives: The Fraudulent Image Analysis Edition

Explore how generative AI tools both aid insurers in detecting fraudulent claims and pose new challenges in sophisticated image manipulation. Main Point Summary: The blog discusses how generative AI (Gen AI) is a double-edged sword in the insurance industry. While it helps insurers detect fraud by analyzing images and metadata, it also enables fraudsters to create convincing fake evidence. The article explores techniques like Error-Level Analysis (ELA) and the use of Vision Transformers to distinguish between real and AI-generated images, emphasizing the importance of advanced AI tools in combating insurance fraud.

How Agentic AI can Improve Customer Outcomes and Improve Balance Sheets
Press
How Agentic AI can Improve Customer Outcomes and Improve Balance Sheets

Agentic AI can revolutionize business processes with full-cycle automation, significantly enhancing productivity and financial outcomes, explains Rob Malan at Shift Technology’s webinar.

The Need for Speed: A Recovery Checklist
Webinars
The Need for Speed: A Recovery Checklist

Subrogation cases can drag on, but faster recoveries are possible when you know what questions to ask and which resources to leverage.

October 7, 2025
Everest Group Recognizes Shift Technology as a Top 10 High Potential Payment Integrity Specialist
News
Everest Group Recognizes Shift Technology as a Top 10 High Potential Payment Integrity Specialist

Shift Technology recognized as a top Payment Integrity Specialist by Everest Group for its innovative AI-driven solutions transforming the health insurance claims process.

Detect, Decode, Decide: Payment Integrity + AI in Action
Webinars
Detect, Decode, Decide: Payment Integrity + AI in Action

Join Shift’s 30-minute panel to explore real-world payment integrity cases, AI innovations, and strategies to outpace fraud, waste, and abuse.

October 6, 2025
Connected Claims Conference USA 2025
Events
Connected Claims Conference USA 2025

Shift Technology is joining the industry’s top claims leaders in Orlando to share how AI is reshaping the future of insurance.

November 5, 2025
AXA Switzerland adopts Shift Claims
Press
AXA Switzerland adopts Shift Claims

Shift Technology introduces Shift Claims, an AI-powered platform to streamline and enhance claims operations through automation and advanced task management.

NHCAA 2025 Annual Training Conference
Events
NHCAA 2025 Annual Training Conference

Join Shift Technology at NHCAA's Annual Training Conference and explore our AI-powered payment integrity platform to enhance FWA detection and reduce manual burdens. Discover more at Booth #812.

November 17, 2025
Agentic AI for Insurance: What You Need to Know
Webinars
Agentic AI for Insurance: What You Need to Know

Explore the impact of agentic AI for the insurance industry with real examples shared by McKinsey, Shift and Microsoft.

September 24, 2025
National Association of Subrogation Professionals (NASP) 2025 Annual Meeting
Events
National Association of Subrogation Professionals (NASP) 2025 Annual Meeting

Discover how Generative AI is revolutionizing subrogation recoveries at NASP 2025. Join us in California to explore advanced AI solutions and meet our expert team.

October 25, 2025
Shift Technology unveils agentic AI-powered Shift Claims
Press
Shift Technology unveils agentic AI-powered Shift Claims

Shift Technology unveils Shift Claims, an AI-powered solution to enhance efficiency and accuracy in insurance claims processing.

Shift Technology Launches AI Claims Platform
Press
Shift Technology Launches AI Claims Platform

Shift Technology launches Shift Claims, an AI-powered platform transforming insurers' claims operations by reducing leakage, accelerating resolutions, and lowering costs while enhancing policyholder experience.

Revolutionizing Claims Management with Shift Claims Technology
Press
Revolutionizing Claims Management with Shift Claims Technology

Shift Technology launches Shift Claims, an AI-driven solution to reduce claims leakage, expedite processes, and enhance customer satisfaction in the insurance industry.

Shift Technology Launches Shift Claims to Power Claims Transformation with Agentic AI
News
Shift Technology Launches Shift Claims to Power Claims Transformation with Agentic AI

Shift Technology launches Shift Claims, leveraging agentic AI to streamline claims processes, reduce losses, and enhance customer satisfaction for insurers.

Four Questions with Eric Sibony: Agentic AI
Reports & Insights
Four Questions with Eric Sibony: Agentic AI

Discover how Agentic AI revolutionizes insurance claims with advanced automation, multi-step reasoning, and enhanced decision-making capabilities in this insightful Four Question with installment with Eric Sibony.

3 Examples of the effective use of GenAI in auto subrogation
Reports & Insights
3 Examples of the effective use of GenAI in auto subrogation

Generative AI (genAI) is an extremely effective capability when applied to subrogation. GenAI analyzes free-form, unstructured text buried in claims notes and loss descriptions.

Guidewire Connections 2025
Events
Guidewire Connections 2025

Shift Technology is excited to join Guidewire Connections 2025 as Guidewire’s Strategic Fraud Detection Platform Partner, helping insurers power smarter decisions and real-time insights directly within Guidewire ClaimCenter.

October 26, 2025
Find quick wins in subrogation modernization
Reports & Insights
Find quick wins in subrogation modernization

Discover how to get a quick win in subrogation modernization leveraging claims fraud, and boost recovery efforts for insurers. Learn more in our latest blog post.

2025: The year US P&C insurers must modernize fraud detection–here’s why
Reports & Insights
2025: The year US P&C insurers must modernize fraud detection–here’s why

Discover why 2025 is crucial for US P&C insurers to modernize fraud detection systems. Learn about the urgent need for advanced solutions and the risks of outdated methods

Capturing cloudy billing patterns in topical oxygen wound therapy
Reports & Insights
Capturing cloudy billing patterns in topical oxygen wound therapy

Discover the complexities payers face with Topical Oxygen Wound Therapy and how AI-driven solutions can help uncover improper payments related the treatment.

Tokio Marine Deploys Shift Technology’s Gen AI for Claims, Fraud Detection
Press
Tokio Marine Deploys Shift Technology’s Gen AI for Claims, Fraud Detection

Tokio Marine enhances fraud detection and claims processing with Shift Technology's generative AI, boosting accuracy in data extraction from images and documents.

Shift Technology hosts ambition focused coaching session for female fraud network
Press
Shift Technology hosts ambition focused coaching session for female fraud network

Shift Technology’s Women in Fraud network hosted a coaching workshop to foster ambition, resilience, and professional connections among female insurance fraud professionals

Four Questions with Amy Johnson: The intersection of payment integrity and operations
Reports & Insights
Four Questions with Amy Johnson: The intersection of payment integrity and operations

Explore Amy Johnson's journey in healthcare, her insights on payment integrity, and how AI can transform payer operations for greater efficiency and better member outcomes.

Four Questions with Lisa Hornick: The future of payment integrity
Reports & Insights
Four Questions with Lisa Hornick: The future of payment integrity

Discover Lisa Hornick's journey in payment integrity, the evolution of the industry, and how AI is revolutionizing healthcare payment practices.

California Association of Health Plans (CAHP) Annual Conference 2025
Events
California Association of Health Plans (CAHP) Annual Conference 2025

Explore Shift Technology's AI-Powered Payment Integrity solutions at the CAHP Annual Conference to prevent improper payments and streamline workflows. Visit us at booth #812.

October 13, 2025
Shift Provides Tokio Marine & Nichido Fire Insurance with New Generative AI Capabilities for Fraud Detection and Claims Processing Optimization Initiatives
News
Shift Provides Tokio Marine & Nichido Fire Insurance with New Generative AI Capabilities for Fraud Detection and Claims Processing Optimization Initiatives

Shift Technology brings generative AI for enhanced fraud detection and claims processing, boosting efficiency and accuracy to Tokio Marine & Nichido Fire Insurance. Learn more.

Insurance fraud detection metrics: 5 core KPIs and why you should be tracking them
Reports & Insights
Insurance fraud detection metrics: 5 core KPIs and why you should be tracking them

Preventing, detecting and recovering payments on fraud claims are key objectives. Learn what analytics can do for your insurance fraud performance.

Three essentials for a modern dental claims editing strategy
Reports & Insights
Three essentials for a modern dental claims editing strategy

Three pillars for smarter, faster, and more agile dental claims editing strategies to keep wasteful spending in check.

AI's Role in Mitigating Risk
Press
AI's Role in Mitigating Risk

How AI helps insurers combat catastrophic claims by detecting fraud, uncovering subrogation opportunities, and automating tasks to enhance the claims process and customer satisfaction.

ITC Vegas 2025
Events
ITC Vegas 2025

Join Shift Technology at ITC Vegas 2025 to discover AI-driven solutions transforming insurance fraud detection, risk management, and data analytics. Visit our booth and attend our sessions.

October 13, 2025
How advanced AI and document analysis is helping insurers fight digital risk
Reports & Insights
How advanced AI and document analysis is helping insurers fight digital risk

Shift Technology's AI-powered document fraud detection: How advanced AI and document analysis is helping insurers fight digital risk

Global InsurTech Report for Q2 2025
Press
Global InsurTech Report for Q2 2025

Explore how AI and InsurTechs are revolutionizing property insurance, improving product development, and mitigating weather-related risks in Gallagher Re's latest Global InsurTech report.

The State of AI in Insurance (Vol. VI): Claims Decisioning and Liability Determination in Subrogation
Research & Reports
The State of AI in Insurance (Vol. VI): Claims Decisioning and Liability Determination in Subrogation

Explore the latest advancements in AI for insurance, analyzing 21 LLMs to optimize claims processes, subrogation, and liability assessments. Discover which models excel in specific tasks.

How life insurers are using AI to fight fraud
Press
How life insurers are using AI to fight fraud

AI analyzes medical and administrative images to detect fraud, waste, and abuse by identifying anomalies and similarities in scanned documents. Discover how AI revolutionizes data analysis.

AI's role in catastrophic events and claims
Press
AI's role in catastrophic events and claims

Exploring the role of AI in enhancing the claims process amidst rising natural disasters and the challenges faced by insurers in managing claims efficiently.

Meet the 2025 PropertyCasualty360 Insurance Luminaries
Press
Meet the 2025 PropertyCasualty360 Insurance Luminaries

Discover the trailblazers in the insurance industry honored by PropertyCasualty360's Insurance Luminaries program for their innovative solutions and dedication to modernizing the field.

The impact of IDN and shared claims data in fraud detection and prevention
Reports & Insights
The impact of IDN and shared claims data in fraud detection and prevention

IDN is a multi-insurer data exchange that provides real-time insights to enhance fraud detection. On average, detected fraud networks increase 3x in size with IDN

2025 IASIU Annual Conference
Events
2025 IASIU Annual Conference

Join Shift Technology at the 2025 IASIU Annual Conference in Denver to explore revolutionary AI-driven fraud detection solutions. Visit us at Booth #48 for insights and a survival kit!

August 24, 2025
AI-Powered Insurance: How GenAI Boosts Auto Subro
Webinars
AI-Powered Insurance: How GenAI Boosts Auto Subro

See how Generative AI drives real subrogation results. This 30-minute webinar highlights auto claim examples where GenAI boosts recovery and savings.

June 25, 2025
FIFEC 2025 Conference
Events
FIFEC 2025 Conference

Join Shift Technology at FIFEC 2025 to explore the latest advancements in AI-driven insurance fraud detection and win exclusive prizes. Discover how real-time intelligence is transforming fraud prevention.

July 22, 2025
Infographic: Using advanced AI and insurance expertise to find and stop document fraud in healthcare
Reports & Insights
Infographic: Using advanced AI and insurance expertise to find and stop document fraud in healthcare

Shift Technology uses advanced AI and insurance expertise to detect and prevent document fraud and FWA (Fraud, Waste, and Abuse), doubling fraud detection by analysing and classifying insurance documents with precision.

Large national health plan identifies $100K per day from targeted claims edits
Customer Stories
Large national health plan identifies $100K per day from targeted claims edits

Large national health plan identifies $100K per day from targeted claims edits

Frost & Sullivan Recognizes Shift as a 2025 Customer Value Leader
Reports & Insights
Frost & Sullivan Recognizes Shift as a 2025 Customer Value Leader

Discover how Shift Technology leverages AI to enhance claims accuracy, reduce fraud, and streamline insurance processes, saving billions annually. Download the full report now.

Industry-wide Fraud Detection Effort Expands
Press
Industry-wide Fraud Detection Effort Expands

Canadian insurers use AI and data analytics to fight fraud and protect group life and health insurance plans, ensuring sustainability and safeguarding benefits.

Recover more: Shift's insurance-grade AI unlocks the power of subrogation teams
Reports & Insights
Recover more: Shift's insurance-grade AI unlocks the power of subrogation teams

Learn how Subrogation can be improved by Generative AI

Generative AI in insurance: a deep-dive into the technology and its impact
Reports & Insights
Generative AI in insurance: a deep-dive into the technology and its impact

The power of generative AI in insurance is no longer up for debate. Here, we highlight those cases and examples, and explore the functionality driving results for insurers.

The Top 25 InsurTech Companies of 2025
Press
The Top 25 InsurTech Companies of 2025

Discover the leading InsurTech companies - including Shift Technology - of 2025 driving the digital transformation of the insurance industry with advanced AI, automation, and data integration.

Claims Editing in the AI Era: Strategies for Smarter, Stronger Payment Integrity
Webinars
Claims Editing in the AI Era: Strategies for Smarter, Stronger Payment Integrity

Discover how AI-powered claims editing helps health plans boost savings, accuracy, and agility in a changing regulatory landscape.

June 2, 2025
CLHIA Using AI to Identify Insurance Fraud
Press
CLHIA Using AI to Identify Insurance Fraud

CLHIA uses AI from Shift Technology to detect and combat insurance fraud in group benefits plans, enhancing the detection of collusion and other fraudulent activities.

Canadian Insurers Expand AI-driven Fraud Detection Programme
Press
Canadian Insurers Expand AI-driven Fraud Detection Programme

The work we are doing with the CLHIA builds on those individual efforts to provide a more comprehensive, industry-wide perspective on suspicious behaviour, benefitting all member organisations in their fight against fraud.

CLHIA Taps AI to Bolster Financial Stability, Fight Claims Fraud
Press
CLHIA Taps AI to Bolster Financial Stability, Fight Claims Fraud

The CLHIA expands its data pooling program with Shift

Canada’s Life and Health Insurers are Fighting Fraud Using Advanced Artificial Intelligence
News
Canada’s Life and Health Insurers are Fighting Fraud Using Advanced Artificial Intelligence

The work we are doing with the CLHIA delivers a comprehensive, industry-wide perspective on suspicious behavior, benefitting all member organizations in their fight against fraud

Shift Subrogation: Recover More with AI-Powered Subrogation
Reports & Insights
Shift Subrogation: Recover More with AI-Powered Subrogation

Subrogation revenue smooths the volatile chaos brought during uncertain economic times and more frequent natural disasters. At the same time subrogation teams are under pressure.

Shelter Insurance adopts Shift Technology’s fraud detection tool
Press
Shelter Insurance adopts Shift Technology’s fraud detection tool

Shelter Insurance adopts AI-powered Shift Claims Fraud Detection to enhance auto and property insurance fraud defenses, improving claim investigations and identification of fraudulent activities.

Shelter Insurance Deploys Shift AI for Claims Fraud Detection
Press
Shelter Insurance Deploys Shift AI for Claims Fraud Detection

Shelter Insurance enhances fraud detection with Shift Technology's AI solutions and IDN membership to combat auto and property claims fraud.

CLHIA Claims and Anti Fraud Conference 2025
Events
CLHIA Claims and Anti Fraud Conference 2025

Join Shift Technology at the CLHIA 2025 Claims and Anti-Fraud Conference to explore cutting-edge AI solutions for insurance fraud detection and prevention.

June 3, 2025
Shelter Insurance Goes with Shift for Claims Fraud Detection
News
Shelter Insurance Goes with Shift for Claims Fraud Detection

Shelter Insurance selected Shift Technology's AI to combat auto and property insurance fraud, enhancing customer service and operational efficiency.

Shift Insurance Perspectives: The Shared Data Edition
Reports & Insights
Shift Insurance Perspectives: The Shared Data Edition

An examination of three key insurance data models: third-party data aggregators, consortium-based sharing, and cross-carrier data sharing networks.

How plan sponsors can use tech, AI to prevent benefits fraud
Press
How plan sponsors can use tech, AI to prevent benefits fraud

Discover how the CLHIA Data Pooling Program uses AI to detect fraud across industry data, enhancing insurers' analytics and uncovering fraud faster.

Shift Technology helps hundreds of insurers fight claims fraud using Azure OpenAI Service
Customer Stories
Shift Technology helps hundreds of insurers fight claims fraud using Azure OpenAI Service

Shift Technology leverages AI in insurance, using generative AI for insurance and Azure to enhance insurance fraud detection, streamline claims, and support secure, compliant innovation at scale.

Utilizing AI to mitigate the impact of catastrophic claims
Press
Utilizing AI to mitigate the impact of catastrophic claims

Recent years have been challenging for insurers and policyholders due to significant weather and climate disasters causing massive economic damages globally.

Insurance Innovators USA
Events
Insurance Innovators USA

Discover how Shift Technology's AI innovations in insurance can enhance accuracy, speed, and impact in claims and fraud detection at Insurance Innovators USA, May 19-20.

May 18, 2025
Customer Use Case: Partnering to achieve 4x ROI in year one
Customer Stories
Customer Use Case: Partnering to achieve 4x ROI in year one

Watch how our AI-based fraud detection solution delivered a 4X ROI in year 1 for an insurance client.

AI for health plans: a closer look
Reports & Insights
AI for health plans: a closer look

Here are the ways AI for health plans can benefit payment integrity and give a competitive advantage

Unlocking Unprecedented Intelligence to Mitigate Fraud Risk at Scale
Press
Unlocking Unprecedented Intelligence to Mitigate Fraud Risk at Scale

Unlike your typical legacy systems, IDN allows members to retain full ownership and control of their data, meaning information is never sold back to members or resold to third parties.

Insurtech news: Shift Technology launches cross-carrier data sharing technology
Press
Insurtech news: Shift Technology launches cross-carrier data sharing technology

IDN empowers insurers to get more value out of their data by providing a secure environment in which to share it and collaborate with other carriers.

Annual Anti-Fraud Conference
Events
Annual Anti-Fraud Conference

Join Shift Technology at the Annual Anti-Fraud Conference to explore advancements in insurance fraud tech, powered by the innovative Insurance Data Network (IDN). Visit us for insights and giveaways!

April 29, 2025
Shift Technology launches network for claims data exchange
Press
Shift Technology launches network for claims data exchange

IDN allows policyholders with a history of “suspicious behaviour” across multiple carriers to be identified

Revolutionizing the Insurance Industry with the Insurance Data Network (IDN)
Reports & Insights
Revolutionizing the Insurance Industry with the Insurance Data Network (IDN)

Learn how the secure sharing of claims and related data is revolutionizing fraud prevention and claims management

Top 5 insurer identifies fraud network using shared data
Customer Stories
Top 5 insurer identifies fraud network using shared data

Learn how the secure sharing of data with IDN is revolutionizing insurance fraud detection and claims management

Groundbreaking New Standard for Cross-Carrier Data Sharing Introduced by Shift Technology
News
Groundbreaking New Standard for Cross-Carrier Data Sharing Introduced by Shift Technology

IDN allows members to benefit from industry-wide intelligence made possible through the collaborative multi-carrier exchange of claims and related data. By participating, insurers gain valuable insights and analysis to enhance fraud detection and risk prevention throughout the entire claims lifecycle.

Insurance Data Network (IDN) sets a new standard for data sharing
Reports & Insights
Insurance Data Network (IDN) sets a new standard for data sharing

IDN is a groundbreaking initiative for cross-carrier data sharing, enhancing fraud and risk detection throughout the claims lifecycle

Groundbreaking New Standard for Cross-Carrier Data Sharing Introduced by Shift Technology
Press
Groundbreaking New Standard for Cross-Carrier Data Sharing Introduced by Shift Technology

IDN empowers insurers to get more value out of their data by providing a secure environment in which to share it and collaborate with other carriers.

Shift Technology Launches Cross-Carrier Insurance Data Network
Press
Shift Technology Launches Cross-Carrier Insurance Data Network

New multi-carrier network platform provides real-time fraud and risk insights from shared claims data

Customer Use Case: Stopping fraud with real-time detection
Customer Stories
Customer Use Case: Stopping fraud with real-time detection

Watch how real-time detection saved an insurance client $91,000 by stopping a fraudulent claim.

Customer Use Case: Shift Subrogation drives quick ROI
Customer Stories
Customer Use Case: Shift Subrogation drives quick ROI

Hear about a carrier's success with Shift Subrogation, achieving a 60% acceptance rate and recovering 4X their investment in just 6 months.

AI in insurance underwriting: use cases and results from leading insurers
Reports & Insights
AI in insurance underwriting: use cases and results from leading insurers

Benefits of AI in insurance underwriting with two case studies; learn how best in class underwriting risk detection can add up to 4% to the combined ratio

Natural Disasters: How Technology Can Enable a Compassionate Claims Experience
Webinars
Natural Disasters: How Technology Can Enable a Compassionate Claims Experience

Discover how technology can empower insurers to respond effectively and empathetically during crises, ensuring policyholders receive the support they need

March 12, 2025
Definitive drug testing and the value of state-specific claims edits
Reports & Insights
Definitive drug testing and the value of state-specific claims edits

Examine the complexities of definitive drug testing billing and how state-specific claims edits prevent overpayments (cpt codes G0480, G0481, G0482, G0483)

TechTalk: Insurance fraud and the AI arms race
Press
TechTalk: Insurance fraud and the AI arms race

Combating this rise in AI powered fraud has required that insurers adopt AI-based technologies themselves to augment their counter fraud teams’ capabilities.

PLRB 2025 Claims Conference
Events
PLRB 2025 Claims Conference

Join Shift Technology at the PLRB 2025 Claims Conference to discover AI-driven subrogation solutions for unlocking significant recovery opportunities and savings.

March 29, 2025
The State of AI in Insurance: A Comparison of LLM Performance (Vol. V)
Research & Reports
The State of AI in Insurance: A Comparison of LLM Performance (Vol. V)

Brand new LLMs and extensions of existing model families bring with them new questions about cost, performance and appropriateness for different use cases

NASP 2025 Spring Conference
Events
NASP 2025 Spring Conference

Join Shift Technology at the NASP 2025 Spring Conference to discover AI-powered subrogation solutions and win a $100 gift card.

April 2, 2025
State of Insurance Fraud Technology Study Webinar
Webinars
State of Insurance Fraud Technology Study Webinar

Discover how insurers are using cutting-edge antifraud technology to outpace fraudsters. Join experts from Shift Technology for actionable insights and emerging trends

February 18, 2025
Three essentials for a modern claims editing strategy
Reports & Insights
Three essentials for a modern claims editing strategy

Learn how modern claims editing systems, enhanced by AI and robust testing enviornments, streamlined workflows can improve payment accuracy, adapting to the evolving landscape and regulatory demands.

Insurance Fraud Management Conference 2025
Events
Insurance Fraud Management Conference 2025

Join Shift at IFM 2025 to explore cutting-edge advancements in insurance fraud technology, featuring expert sessions, interactive demos, and exciting giveaways.

March 1, 2025
How AI in claims is driving unprecedented speed and accuracy for top insurers
Reports & Insights
How AI in claims is driving unprecedented speed and accuracy for top insurers

AI for insurance claims: Benefits, capabilities, real examples and results, and advantages of ai claims solutions over rules-based automation.

Identify New Recoveries with AI-Powered Subrogation
Webinars
Identify New Recoveries with AI-Powered Subrogation

Learn how AI powers subrogation success. Join our webinar to explore liability detection, external data use, and tech integration for better recoveries.

February 11, 2025
The State of AI in Insurance: The Power of Fine-Tuning (Vol. IV)
Research & Reports
The State of AI in Insurance: The Power of Fine-Tuning (Vol. IV)

Fine-tuning shows incredible promise in boosting the performance of LLMs and can deliver “big model” performance at “small model” prices.

Fighting Insurance Fraud is About Crunching Data
Press
Fighting Insurance Fraud is About Crunching Data

A new single solution which will integrate the Insurance Fraud Bureau’s (IFB) industry counter-fraud databases into one platform, has been announced by IFB in partnership with Shift Technology.

New Unified Fraud Technology Platform to Transform Industry’s Fight Against Fraud, Announced by IFB and Shift Technology
News
New Unified Fraud Technology Platform to Transform Industry’s Fight Against Fraud, Announced by IFB and Shift Technology

A new single solution which will integrate the Insurance Fraud Bureau’s (IFB) industry counter-fraud databases into one platform, has been announced by IFB in partnership with Shift Technology.

IFB unveils counter-fraud platform to tackle insurance fraud
Press
IFB unveils counter-fraud platform to tackle insurance fraud

The platform will also utilise artificial intelligence to create more accurate fraud networks across various insurance products. This AI capability is expected to reduce inefficiencies, improve fraud detection, and enhance the quality of intelligence shared with insurers, industry regulators, and law enforcement.

Four Questions with Tatsuji Fujii: AI and the Japanese insurance market
Reports & Insights
Four Questions with Tatsuji Fujii: AI and the Japanese insurance market

Shift Technology Country Manager for Japan addresses key AI/Gen AI trends impacting the Japanese insurance market.

HPRI Nashville
Events
HPRI Nashville

Headed to HPRI in February? Come visit Shift Technology and learn how GenAI can drive higher value to your payment integrity strategy.

February 4, 2025
Infographic: Stopping High Cost Policy Fraud Networks with Shift’s Advanced Network Detection
Research & Reports
Infographic: Stopping High Cost Policy Fraud Networks with Shift’s Advanced Network Detection

Fraud networks are hard to spot because they look like ideal policies. Learn how Shift’s Advanced AI uncovers hidden network connections to stop fraud.

Untangle those hard to find subrogation opportunities
Reports & Insights
Untangle those hard to find subrogation opportunities

Discover how to effectively identify subrogation opportunities during the season. Learn key strategies to maximize recovery in complex claims scenarios.

AI in Action: Top 5 P&C insurer enhances PIP recovery opportunities with GenAI
Customer Stories
AI in Action: Top 5 P&C insurer enhances PIP recovery opportunities with GenAI

Explore how Shift's GenAI enhances PIP recovery for insurers, identifying overlooked subrogation opportunities with speed and accuracy.

Considering Building Your Own AI-Based Insurance Solution? Read this First
Reports & Insights
Considering Building Your Own AI-Based Insurance Solution? Read this First

Discover the pros and cons of building vs. buying AI solutions for insurers, and access our infographic to guide your decision-making process

Elephant Insurance Expands Relationship with Shift Technology
News
Elephant Insurance Expands Relationship with Shift Technology

Elephant Insurance has expanded its relationship with the company and will deploy Shift Subrogation Detection to more efficiently uncover subrogation and recovery opportunities in the claims process.

AI in Action: Leveraging CMS data to prevent improper payments
Customer Stories
AI in Action: Leveraging CMS data to prevent improper payments

See AI uncover hidden healthcare fraud. Learn how advanced AI improves fraud detection for health plans. Watch the video now!

Guidewire Deepens Relationship with Shift Technology, Naming Shift its Strategic Partner to Help Mitigate Insurance Fraud
News
Guidewire Deepens Relationship with Shift Technology, Naming Shift its Strategic Partner to Help Mitigate Insurance Fraud

The expanded partnership promotes rapid integration of Shift’s AI-powered fraud detection technology with Guidewire, improving efficiency and productivity

Shift Technology Has New Availability in Microsoft Azure Marketplace
News
Shift Technology Has New Availability in Microsoft Azure Marketplace

Shift Subrogation Detection, Shift Underwriting Risk Detection and Shift Improper Payment Detection now available in the Microsoft Azure Marketplace

The role of AI in insurance: From buzzword to bottom line
Reports & Insights
The role of AI in insurance: From buzzword to bottom line

Learn how AI in the insurance industry is being used to drive profitability, improve efficiency, and provide outstanding customer experiences

Guidewire Connections 2024
Events
Guidewire Connections 2024

Discover how Shift Technology and Guidewire's strategic partnership is transforming fraud detection and enhancing operational efficiency in the insurance industry. Visit us at Guidewire Connections!

November 19, 2024
GenAI and Payment Integrity at the NHCAA Annual Training Conference
Events
GenAI and Payment Integrity at the NHCAA Annual Training Conference

Headed to NHCAA ATC in November? Come visit Shift Technology at booth #202 and learn how GenAI can drive higher value to your payment integrity strategy.

November 18, 2024
In2Risk 2024
Events
In2Risk 2024

Join Shift Technology at In2Risk 2024 to discover Shift’s AI-based underwriting solutions to detect fraud and improve pricing accuracy.

November 6, 2024
Conducting Robust Investigations with Data and AI Integrity
Webinars
Conducting Robust Investigations with Data and AI Integrity

Join our webinar, Conducting Robust Investigations with Data and AI Integrity, to learn how to use AI tools safely, make compliant decisions, and meet legal standards.

September 17, 2024
Don’t Let Recoveries Suffer After a Hurricane
Reports & Insights
Don’t Let Recoveries Suffer After a Hurricane

Discover how modernizing subrogation processes with AI and automation can secure revenue, streamline operations, and address talent shortages in the insurance industry.

NASP 2024 Annual Meeting
Events
NASP 2024 Annual Meeting

Discover how Shift Technology is transforming the insurance industry with AI at NASP 2024. Visit our booth for demos, prizes, and insights into our subrogation detection product.

October 26, 2024
AI in Action: From zero to 50%+ automation in travel insurance
Customer Stories
AI in Action: From zero to 50%+ automation in travel insurance

See how GenAI boosts automation in travel insurance claims, enhancing speed and accuracy for a better customer experience.

From claim to court: strengthening payment integrity in behavioral health
Webinars
From claim to court: strengthening payment integrity in behavioral health

Register for this free Shift webinar and learn from a real world example of how a behavioral health fraudster was caught in the act. Attendees earn 1 CPE credit.

September 11, 2024
Shift Technology Named a Celent Luminary in 2024 Insurance Fraud Detection Solutions Reports for Both Property & Casualty and Health
News
Shift Technology Named a Celent Luminary in 2024 Insurance Fraud Detection Solutions Reports for Both Property & Casualty and Health

Being designated as a Luminary solution signifies that both of Shift Technology's solutions excel in terms of functionality and technology in Celent's evaluation, making them a compelling choice for insurers seeking a fraud detection solution in the market.

Rising costs of healthcare FWA in the wake of a changing policy landscape
Reports & Insights
Rising costs of healthcare FWA in the wake of a changing policy landscape

Urgently secure payment integrity in healthcare. Discover how to combat rising fraud, reduce waste, and protect your organization from financial risks

Build vs Buy - Pros and Cons
Research & Reports
Build vs Buy - Pros and Cons

Explore the pros and cons of building versus buying AI-based solutions for insurance fraud detection. Understand the benefits and challenges.

How Shift Payment Integrity uses genAI to analyze health policy and optimize claims edits
Reports & Insights
How Shift Payment Integrity uses genAI to analyze health policy and optimize claims edits

See how Shift's GenAI streamlines the process of tracking policy updates for health plans, ensuring accurate claims edits and stronger payment integrity.

The State of AI in Insurance: A Comparison of LLMs (Vol. III)
Research & Reports
The State of AI in Insurance: A Comparison of LLMs (Vol. III)

The state of the art for LLMs is advancing at a rapid pace and we are coming to a confluence point where several models achieve comparable results.

Improve Underwriting Profitability by Stopping Fraud at the Door
Reports & Insights
Improve Underwriting Profitability by Stopping Fraud at the Door

Learn how enabling insurance underwriters with analytics and AI can stop fraud from entering the book and is a proactive approach to improve the loss ratio.

Top 3 Reasons to Modernize Fraud Detection in P&C Insurance
Reports & Insights
Top 3 Reasons to Modernize Fraud Detection in P&C Insurance

Three compelling reasons why C-suite executives need to upgrade their fraud detection now

ITC Vegas 2024
Events
ITC Vegas 2024

Discover how Shift Technology is revolutionizing insurance with Generative AI at ITC Vegas. Visit booth #1849 for live demos, exciting prizes, and insights on how AI can transform your business, claims, fraud detection, underwriting, and more. Don’t miss our live demo on Oct 16 at 10:20am!

October 15, 2024
Top 25 US auto and property insurer identifies new subrogation opportunities
Customer Stories
Top 25 US auto and property insurer identifies new subrogation opportunities

Top insurer identifies new subrogation opportunities using Shift AI. Read how they improve PIP and MedPay recoveries and increase accuracy of liability determination.

Policy Fraud Trends: How Advanced AI is Helping Underwriters Fight Digital Risk
Reports & Insights
Policy Fraud Trends: How Advanced AI is Helping Underwriters Fight Digital Risk

Learn how advanced AI is helping underwriters combat digital policy fraud, uncovering sophisticated schemes like false declarations and hacking networks. Download the ebook now.

Enhancing claims edits in healthcare with generative AI
Reports & Insights
Enhancing claims edits in healthcare with generative AI

Hear how GenAI can help find key details in policy & guideline docs to enhance claims edits in seconds. Watch the webinar clip.

Shift Insurance Perspectives: The Digital Fraud Trends Edition
Research & Reports
Shift Insurance Perspectives: The Digital Fraud Trends Edition

AI is allowing fraudsters to create convincing photos, documents and other “evidence” required to establish illegitimate policies and falsified claims.

Claims Fraud Detection and its Impact on Combined Ratios
Reports & Insights
Claims Fraud Detection and its Impact on Combined Ratios

Combined ratio gains that come from automation initiatives can easily be wiped out by corresponding claims fraud.

AI in Action: Using advanced resolution techniques in claims fraud detection
Customer Stories
AI in Action: Using advanced resolution techniques in claims fraud detection

Discover how Shift Technology's advanced resolution techniques helped uncover fraud in a kitchen fire claim, saving $525,000. Learn about the unique advantages of AI in insurance fraud detection.

Collusion in healthcare: confronting the escalating threat of fraud rings
Reports & Insights
Collusion in healthcare: confronting the escalating threat of fraud rings

Discover the urgent need to combat organized healthcare fraud networks. Learn about the risks, notable cases, and essential measures to protect the system now.

The State of AI in Insurance (Vol. II): A Comparison of LLMs
Research & Reports
The State of AI in Insurance (Vol. II): A Comparison of LLMs

Advances in the use of AI and GenAI to improve critical insurance processes continue to captivate the industry.

Four Questions with Jesse Montgomery: GenAI and the future of payment integrity
Reports & Insights
Four Questions with Jesse Montgomery: GenAI and the future of payment integrity

In this installment of the “Four Questions with” series we talk with Jesse about his career path, current challenges in the healthcare payment integrity landscape, and his best advice for health plans getting started with AI/GenAI in payment integrity.

Central Insurance: The benefits of AI in subrogation
Reports & Insights
Central Insurance: The benefits of AI in subrogation

Hear Callie Byrne, Claims Recovery Supervisor from Central Insurance describe the benefits of Shift’s AI-powered Subrogation Detection.

Beyond the Hype: Real Examples Showing How GenAI is Already Benefiting Insurers
Webinars
Beyond the Hype: Real Examples Showing How GenAI is Already Benefiting Insurers

Explore 'Beyond the Hype' by Shift Technology. Discover insights on AI's real impact in insurance and how it transforms the industry.

June 26, 2024
AI in Action: Uncovering reused photo fraud with Shift's AI-based document fraud detection
Customer Stories
AI in Action: Uncovering reused photo fraud with Shift's AI-based document fraud detection

Discover how Shift Technology's AI detected reused photo fraud across multiple claims, allowing insurers to stop fraudulent payouts quickly. Learn how advanced similarity detection and AI technology prevent insurance fraud.

Accelerating Payment Integrity with Generative AI
Reports & Insights
Accelerating Payment Integrity with Generative AI

Boost your payment integrity strategy with GenAI. Tackle policy changes, medical record reviews, and claim analysis swiftly, accurately. Read the white paper.

Analyzing X-Rays for Dental FWA
Reports & Insights
Analyzing X-Rays for Dental FWA

Watch how Shift Technology’s AI enhances dental X-ray analysis. Discover advanced solutions for more accurate and efficient dental diagnostics.

Shift Technology’s Generative AI Capabilities Delivering Positive Impact for Global Insurers
News
Shift Technology’s Generative AI Capabilities Delivering Positive Impact for Global Insurers

Customers using Shift's GenAI solutions are achieving significant accuracy and efficiency improvements in claims processes.

Shift Market Forces: From Data to Decisions - The Power of GenAI in Insurance
Reports & Insights
Shift Market Forces: From Data to Decisions - The Power of GenAI in Insurance

Explore the power of Generative AI in insurance. Discover how it transforms processes and enhances decision-making in Shift Technology's latest perspective piece.

IASIU 2024
Events
IASIU 2024

Discover the future of fraud detection at IASIU 2024! Shift presents Case Management for Claims Fraud Detection, revolutionizing investigations for a more holistic strategy. Join us to explore end-to-end workflows, AI-powered tools, and continuous tracking of fraud trends. Visit our booth for a chance to win prizes and unlock the next generation of case management!

August 24, 2024
AI in Action: Advanced entity resolution reveals switched identity in auto claim
Customer Stories
AI in Action: Advanced entity resolution reveals switched identity in auto claim

AI for Insurance in Action: Advanced entity resolution reveals switched identity

AI in Action: Unmasking the shadows of an optician fraud network
Customer Stories
AI in Action: Unmasking the shadows of an optician fraud network

Find out how Shift used artificial intelligence to identify and dismantle a fraud network of opticians, preventing the loss of €150,000.

Shift Market Forces: Navigating the dark side of generative AI with strategic AI partnerships
Reports & Insights
Shift Market Forces: Navigating the dark side of generative AI with strategic AI partnerships

Unmasking AI misuse by bad actors and strategies for defense. Discover the threats, risks, and countermeasures against malicious exploitation of Generative AI.

Florida Insurance Fraud Education Committee (FIFEC)
Events
Florida Insurance Fraud Education Committee (FIFEC)

Meet Shift Technology at the 2024 Florida Insurance Fraud Education Committee Conference in Orlando! Visit booth #401 to explore Shift AI's benefits: uncover 34% more fraud, triple SIU acceptance rates, investigate 4X faster, and access 200+ data scientists' expertise. Drop your card to win prizes. See you there!

June 25, 2024
Where Can Health Plans Leverage AI? See What Our Industry Survey Found
Reports & Insights
Where Can Health Plans Leverage AI? See What Our Industry Survey Found

Health Payor FWA industry survey reveals the power and uses of advanced AI to improve the bottom line.

The State of AI in Insurance (Vol. I): Large Language Models for Insurance - How do They Compare?
Research & Reports
The State of AI in Insurance (Vol. I): Large Language Models for Insurance - How do They Compare?

Shift Technology's data scientists and researchers explore what happens when the industry's leading LLMs are applied to insurance claims scenarios.

Elevating Your Subrogation Strategy with Generative AI
Webinars
Elevating Your Subrogation Strategy with Generative AI

Discover how to elevate your subrogation strategy with our insightful video. Learn key techniques to optimize recovery processes effectively.

May 29, 2024
AI in Action: Harnessing unstructured data in insurance claims
Customer Stories
AI in Action: Harnessing unstructured data in insurance claims

Example of the power of AI for Insurance Fraud Detection in Property using the text and all the notes that come with a claim .

Four Questions with Romain Haimez: Tech Connect and the power of the tech community
Reports & Insights
Four Questions with Romain Haimez: Tech Connect and the power of the tech community

Join Romain Haimez as he answers four key questions about innovation in insurance. Gain insights into industry trends and Shift Technology's vision

AI in Action: Shift AI exposes $400,000+ fraudulent property claim
Customer Stories
AI in Action: Shift AI exposes $400,000+ fraudulent property claim

Shift Technology Senior Data Scientist shares an example of the power of AI on a Claims Fraud Detection case in Property & Casualty insurance.

Strategies for a Successful AI Implementation in Insurance
Webinars
Strategies for a Successful AI Implementation in Insurance

Watch 'Strategies for a Successful AI Implementation in Insurance' by Shift Technology. Learn key tactics to effectively integrate AI in your insurance processes

May 14, 2024
AI in Action: Detecting overbilling in niche healthcare services
Customer Stories
AI in Action: Detecting overbilling in niche healthcare services

See AI uncover hidden healthcare fraud. Learn how advanced AI improves fraud detection for health plans. Watch the video now!

Formation '24
Events
Formation '24

Join Shift Technology at Formation '24 to explore cutting-edge AI solutions revolutionizing insurance. Learn how our platform detects fraud and identifies subrogation potential with precision. Visit our booth for real-world examples and seamless integration with Duck Creek. Book a meeting for a personalized demo. See you in Dallas!

May 22, 2024
Beyond the hype: Shift leaders discuss generative AI and the insurance industry
Reports & Insights
Beyond the hype: Shift leaders discuss generative AI and the insurance industry

genAI transforms insurance and addresses challenges such as labor shortages, IT modernization, and enhancing user experience. Watch the video to learn how.

AI in Action: Estimating liability and surfacing subrogation opportunities
Customer Stories
AI in Action: Estimating liability and surfacing subrogation opportunities

Watch 'AI in Action: Subrogation' by Shift Technology. Discover how AI optimizes subrogation processes and boosts efficiency in the insurance industry.

Shift Insurance Perspectives: Health Payor Edition
Reports & Insights
Shift Insurance Perspectives: Health Payor Edition

Explore the impact of fraud on health payor organizations, the importance of data in detecting fraudulent behavior, and the role of AI in fighting against healthcare fraud in this insightful blog post.

AI-Powered Subrogation Detection and its Impact on the Combined Ratio
Reports & Insights
AI-Powered Subrogation Detection and its Impact on the Combined Ratio

Learn how best-in-class subrogation and recovery efforts can positively impact the combined ratio by up to 4%

Empowering Insurance Professionals: A journey with Shift Technology and Azure OpenAI Service
Reports & Insights
Empowering Insurance Professionals: A journey with Shift Technology and Azure OpenAI Service

Watch the 'Shift + Azure + OpenAI' video by Shift Technology. Discover how these technologies collaborate to innovate and transform the insurance industry.

Data Security: The Lock & Key to AI-Powered Fraud Detection
Webinars
Data Security: The Lock & Key to AI-Powered Fraud Detection

Learn how to fuel AI-powered insurance solutions with best-in-class data security.

March 27, 2024
The Big Question: How Does the Increasing Integration of Data Analytics in Insurance Impact the War for Talent?
Press
The Big Question: How Does the Increasing Integration of Data Analytics in Insurance Impact the War for Talent?

Shift Technology's Gareth Evans answers The Big Question: How does the increasing integration of data analytics in insurance impact the war for talent?

Four Questions with Brenda Amwayi: Harnessing the collective wisdom of the workforce
Reports & Insights
Four Questions with Brenda Amwayi: Harnessing the collective wisdom of the workforce

Shift's Talent Acquisition Specialist, Brenda Amwayi, explores her career background and the pivotal moments shaping her personal and professional journey.

Insurance Innovators USA
Events
Insurance Innovators USA

Shift enables insurers to automate and optimize decision making with solutions that deliver better outcomes throughout the policy lifecycle. Learn how Shift’s AI and deep insurance expertise can help you: Mitigate high risk policies and reduce premium leakage Detect claims fraud and minimize total losses Increase subrogation recoveries and improve loss ratios Insurance Innovators USA is back this year in Nashville and Shift Technology's experts will be featured on-stage and be onsite at the event!

April 21, 2024
NASP Spring Conference
Events
NASP Spring Conference

Shift Technology is excited to be part of the upcoming NASP 2024: Building for the Future Spring Conference, organized by the National Association of Subrogation Professionals.

March 20, 2024
In2Risk Leadership
Events
In2Risk Leadership

Shift Technology is excited to sponsor In2Risk Leadership for the first time! This event brings together The Institutes CPCU Society, a global community for risk management and insurance professionals for their annual leadership training event.

March 18, 2024
Fighting Digital Insurance Fraud across the Policy Lifecycle
Webinars
Fighting Digital Insurance Fraud across the Policy Lifecycle

Discover how advanced AI is spearheading the battle against intricate forms of fraud and identify strategic starting points for insurers aiming to stay ahead of the curve.

February 27, 2024
Four Questions with Mark Starinsky, AHFI, CFE, CHC, SA: Making Prepay Work
Reports & Insights
Four Questions with Mark Starinsky, AHFI, CFE, CHC, SA: Making Prepay Work

Mark Starinsky, AHFI, CFE, CHC, SA, addresses the technology considerations health payer organizations must take when adopting prepay improper payment/FWA strategies.

PLRB Claims Conference & Insurance Services Expo
Events
PLRB Claims Conference & Insurance Services Expo

Shift Technology is proud to sponsor the PLRB Claims Conference & Insurance Services Expo in Boston. Meet our team of local insurance experts waiting to engage with you at our table in the heart of the Insurance Services Expo. Don't miss out on the opportunity to connect and explore the future of insurance together!

March 16, 2024
Four Questions with Mandy Fogle: The Business Case for Prepay Improper Payment Detection
Reports & Insights
Four Questions with Mandy Fogle: The Business Case for Prepay Improper Payment Detection

Unlock the business potential of prepay improper payment detection. Explore insights and strategies on Shift Technology's perspectives

Underwriting Risk and its Impact on the Combined Ratio
Reports & Insights
Underwriting Risk and its Impact on the Combined Ratio

Learn how the use of AI in underwriting risk detection is improving combined ratios and driving long-term profitability

Elevate your Prepayment Game with Better Postpay Outcomes
Webinars
Elevate your Prepayment Game with Better Postpay Outcomes

Join Shift for a live webinar on March 26th and lean how healthcare post-pay insights and scenarios can be brought into a health plan's prepayment approach. Hear about how AI creates a continuous feedback loop between a health plan's pre & post pay strategy. Attendees earn 1 CPE credit.

March 25, 2024
IFM 2024
Events
IFM 2024

Get ready to dive into the forefront of the insurance industry's fight against fraud at IFM 2024 with Shift Technology. IFM is the go-to spot for the latest anti-fraud tech and emerging industry trends - we wouldn’t miss it! Detect more fraud with Shift's Claims Fraud Detection software.

March 2, 2024
Four Questions with Drew Whitmore: Shift's Partner Ecosystem
Reports & Insights
Four Questions with Drew Whitmore: Shift's Partner Ecosystem

Shift Technology's Drew Whitmore provides his thoughts on successfully developing a robust partner ecosystem to support AI-powered insurance decisioning.

Paying the Costs of Complacency in Healthcare FWA
Reports & Insights
Paying the Costs of Complacency in Healthcare FWA

Yesterday's solutions are no match for today's challenge of protecting your plan’s bottom line. If plans don’t keep up, what are the costs of complacency?

Shift Technology Debuts Integrated Case Management for Claims Fraud Detection
News
Shift Technology Debuts Integrated Case Management for Claims Fraud Detection

Discover Shift Technology's integrated case management debut. Streamline operations with our latest innovation. Learn more on Shift's news page

In Focus: How are Insurers Balancing the use of Technology with the human Element in Fraud Prevention?
Press
In Focus: How are Insurers Balancing the use of Technology with the human Element in Fraud Prevention?

Shift Technology's Gareth Evans shares his thoughts on how to best balance AI-powered solutions with the human professionals using them.

Video: Shift Technology Boss Talks AI in Latest Expert View (Part 1 of 3)
Press
Video: Shift Technology Boss Talks AI in Latest Expert View (Part 1 of 3)

Shift Technology offers AI decision-making propositions that enable insurers to automate and optimise decisions ranging from underwriting to claims.

Jeremy Jawish discusses the combined ratio problem at ITC Vegas
Reports & Insights
Jeremy Jawish discusses the combined ratio problem at ITC Vegas

Jeremy Jawish explores how AI-powered solutions can help solve the combined ratio problem.

Arnaud Grapinet: Generative AI Presentation at ITC Vegas
Reports & Insights
Arnaud Grapinet: Generative AI Presentation at ITC Vegas

Shift's Arnaud Grapinet presents Generative AI capabilities for company's AI-powered insurance decisioning solutions.

Shifting Paradigms: A call to action for C-level executives in general insurance
Research & Reports
Shifting Paradigms: A call to action for C-level executives in general insurance

Discover the future of insurance with our thought-provoking piece on industry transformation. Learn how SHIFT brings independence, tech mastery, and efficiency. Dive in now!

Insurance Fraud Detection: Build vs. Buy – A Common Dilemma
Webinars
Insurance Fraud Detection: Build vs. Buy – A Common Dilemma

The build vs. buy decision holds profound implications for insurance carriers. Watch this webinar recording to navigate this crucial crossroads in insurance fraud detection.

December 12, 2023
The Imperative for Insurers to Combat Fraud, Waste, and Abuse in Healthcare
Reports & Insights
The Imperative for Insurers to Combat Fraud, Waste, and Abuse in Healthcare

Unlock the secrets of US healthcare fraud. Discover hidden risks, shocking stats, and decisive strategies for a fraud-resistant future. Don't be caught off guard—explore now.

A Framework to Quantify Value Offered by AI Fraud Solutions
Research & Reports
A Framework to Quantify Value Offered by AI Fraud Solutions

Unlocking the Future: AI in Insurance - Discover the Power of Fraud Detection, Efficiency Gains, and Business Impact. Dive into Quantifiable Value and Transform Your Insurance Strategy

Information Security Best Practices for Artificial Intelligence Vendors
Research & Reports
Information Security Best Practices for Artificial Intelligence Vendors

Explore the critical security features AI vendors must provide in fraud detection platforms, from certifications to secure access protocols.

The Combined Ratio Problem: Closing the Gap Between Claims Costs and Premiums Using AI
Reports & Insights
The Combined Ratio Problem: Closing the Gap Between Claims Costs and Premiums Using AI

The use of multiple complementary AI-powered solutions can be incredibly impactful, shaving between 3-6 points off your combined ratio.

Improving Loss Ratios in P&C Insurance will Require a Multifaceted Approach
Press
Improving Loss Ratios in P&C Insurance will Require a Multifaceted Approach

Shift has found that insurers could recoup an additional 7% of a claim’s total value when AI is applied to subrogation.

Shift Technology Reinforces Decisioning Solutions with Addition of Gen AI
Press
Shift Technology Reinforces Decisioning Solutions with Addition of Gen AI

Shift Technology has announced the integration of generative artificial intelligence (Gen AI) functionality across its suite of products.

2023 European Insurance Technology Awards Winners Revealed
Press
2023 European Insurance Technology Awards Winners Revealed

Shift wins two Insurance Post European Technology Awards for its AI-powered solutions.

Shift Technology Insurance Perspectives: 2023 Generative AI Edition
Research & Reports
Shift Technology Insurance Perspectives: 2023 Generative AI Edition

Shift shares what the insurance industry is thinking about Generative AI

Shift Technology Strengthens Insurance Decisioning Solutions via Generative AI Capabilities
News
Shift Technology Strengthens Insurance Decisioning Solutions via Generative AI Capabilities

Shift Technology, a provider of AI-powered decision optimization solutions, announced Gen AI functionality across its suite of products.

Speed and Accuracy in the Fight Against Insurance Fraud: Can I Have Both?
Webinars
Speed and Accuracy in the Fight Against Insurance Fraud: Can I Have Both?

Discover the synergy of speed and accuracy in fighting insurance fraud. Join our experts to navigate challenges and tech solutions.

October 23, 2023
Insurance Companies are Betting on AI and Mass Data Analytics in a Battle Against Fraud That Costs Billions
Press
Insurance Companies are Betting on AI and Mass Data Analytics in a Battle Against Fraud That Costs Billions

Shift has shown its AI-powered solution millions of data points.

Four Questions with Malike Bouaoud: Information Security
Reports & Insights
Four Questions with Malike Bouaoud: Information Security

Shift’s CISO Malike Bouaoud discusses the evolution of information security and how it impacts the delivery of AI-powered insurance decisioning solutions.

Shift Technology and TransUnion Forge Data Sharing Relationship
Press
Shift Technology and TransUnion Forge Data Sharing Relationship

Shift, a provider of AI-powered insurance decisioning solutions cements a partnership with TransUnion, a global information and insights company.

Shift Technology and TransUnion Cement Data Sharing Relationship
News
Shift Technology and TransUnion Cement Data Sharing Relationship

Shift Technology and external data provider TransUnion ink partnership to drive AI-powered fraud detection

Shift Market Forces: What’s Driving Medicare and Medicaid Fraud and How Can We Stop it?
Reports & Insights
Shift Market Forces: What’s Driving Medicare and Medicaid Fraud and How Can We Stop it?

What does Medicare/Medicaid Durable Medical Equipment look like and how can AI help stop it?

Infographic: A Path to Improve Combined Ratios with Shift AI
Research & Reports
Infographic: A Path to Improve Combined Ratios with Shift AI

Partnering with Shift can mitigate profitability challenges and deliver material improvements to combined ratios. The combined ratio problem insurers are currently facing is not going away anytime soon. With Shift, insurers can improve profitability by applying AI to various processes throughout the policy and claims lifecycle.

NASP 2023 Annual Conference
Events
NASP 2023 Annual Conference

Stop by our table and hear directly from Shift’s subrogation product director, Thomas Harrington and subrogation data scientist lead, Bruno Fernandes about: Leveraging AI to identify subrogation opportunities at the exposure level and deliver guidelines that help prioritize and optimally pursue claims How better subrogation decisions can power claims recoveries and improve loss ratios Accessing our industry expertise including 200+ data scientists when you partner with us You can also play our scratch off game where you can win Yeti tumblers and other fun prizes!

November 4, 2023
New AI Solution IFB Exploration Drives up Fraud Detection for Insurers
News
New AI Solution IFB Exploration Drives up Fraud Detection for Insurers

IFB Exploration delivers one year of AI-powered fraud detection to protect UK insurers and their insureds.

IFB Exploration Tool Helping the Fight Against Fraud
Press
IFB Exploration Tool Helping the Fight Against Fraud

“As the nature of fraud rapidly evolves it’s vital that we utilise the best technologies available to keep pace with new threats, and IFB Exploration which is delivered in partnership with Shift Technology, is undoubtedly giving our members the upper hand.”

Four Questions with Tawinder Singh: Third-party Data
Reports & Insights
Four Questions with Tawinder Singh: Third-party Data

Shift's Global Head of Partnerships addresses the role of third-party data in AI-powered insurance decisioning.

NJSIA Annual Seminar
Events
NJSIA Annual Seminar

Shift enables insurers to automate and optimize decision making with solutions that deliver better outcomes throughout the policy lifecycle. Learn how Shift’s AI and deep insurance expertise can help you: Mitigate high risk policies and reduce premium leakage Detect claims fraud and minimize total losses Increase subrogation recoveries and improve loss ratios

October 24, 2023
Collaboration, Data, and Fraud Prevention, How Can We Drive Better Patient Care in Health Insurance?
Webinars
Collaboration, Data, and Fraud Prevention, How Can We Drive Better Patient Care in Health Insurance?

Join us for a lively discussion with BUPA, CIFAS, AXA Health and IFB on the challenges in health care fraud detection and prevention in the UK, and potential initiatives we should explore, including the best ways to collaborate and share data to maximise on growth whilst protecting premiums for genuine customers.

September 25, 2023
Shift Market Forces: Overcoming the Labour and Skills Gap - EMEA Edition
Reports & Insights
Shift Market Forces: Overcoming the Labour and Skills Gap - EMEA Edition

Can AI help insurers bridge the skill and labour gap facing the insurance industry? Read to find out.

Guidewire Connections 2023
Events
Guidewire Connections 2023

We are excited to announce that Shift Technology is proudly serving as a Silver Sponsor at Guidewire Connections! This partnership reflects our shared dedication to revolutionizing the insurance industry through state-of-the-art technology and innovative solutions.

November 11, 2023
How Healthcare Fraudsters Are Taking Advantage of the Behavioral Health Crisis and How to Stop Them
Reports & Insights
How Healthcare Fraudsters Are Taking Advantage of the Behavioral Health Crisis and How to Stop Them

The ongoing behavioral health crisis in the US is a problem to address from many angles. Learn how health plans can detect and prevent fraud with AI.

Generative AI in Insurance: Making it Work for You
Webinars
Generative AI in Insurance: Making it Work for You

Unlock the potential of generative AI in insurance and discover the benefits with this must-attend webinar. Register today for access to the webinar.

September 20, 2023
Shift is AI for Insurance
Reports & Insights
Shift is AI for Insurance

This video describes how Shift AI takes a variety of data, interprets it in the context of the insurance policy lifecycle, and provides insurers with outputs that improve their decisions.

Infographic: A Closer Look at AI (Artificial Intelligence) for Insurers
Research & Reports
Infographic: A Closer Look at AI (Artificial Intelligence) for Insurers

We outlined 5 benefits of artificial intelligence for insurers throughout the policy lifecycle. Get a look at our AI infographic.

Infographic: AI Insurance Solutions - To Build or to Buy?
Research & Reports
Infographic: AI Insurance Solutions - To Build or to Buy?

Explore the critical considerations insurers face when deciding between building internal tools or investing in an AI vendor for fraud detection. Discover the often-overlooked factors, potential challenges, and the value of partnering with experts dedicated to the insurance industry. Make informed decisions for AI-powered solutions.

Dialing for Dollars: How Plans Can Detect and Prevent Telemarketing-Based Schemes
Webinars
Dialing for Dollars: How Plans Can Detect and Prevent Telemarketing-Based Schemes

Dialing for Dollars: How Plans Can Detect and Prevent Telemarketing-Based Schemes. Uncover strategies to better identify and combat telemarketing-based FWA schemes with the power of AI.

September 11, 2023
AI Revolution in Insurance: To Build or to Buy?
Reports & Insights
AI Revolution in Insurance: To Build or to Buy?

Explore the critical factors insurance carriers must weigh when deciding between building an in-house fraud detection system and opting for a pre-built solution. Dive into considerations like total cost of ownership, integration, and the advantages of vendor partnerships for maximizing fraud detection capabilities.

NHCAA Annual Training Conference 2023
Events
NHCAA Annual Training Conference 2023

Shift Technology at NHCAA Annual Training Conference (ATC) 2023. Shift uncovers 4x more FWA for health plans. Whether we’re in our industry bubble or consuming content in everyday life, it’s safe to say we’re now bombarded with artificial intelligence buzzwords, terminology and seemingly magic capabilities. When it comes to AI for investigators, how are you telling the buzzwords from the true AI-powered capabilities apart?

November 5, 2023
AI-based Subrogation Detection: Real World Applications
Reports & Insights
AI-based Subrogation Detection: Real World Applications

Learn the value insurers are achieving with AI-powered subrogation detection. What does AI-based subrogation detection look like in the real world? Here are examples that illustrate the value insurers are achieving today with this approach.

Top 5 auto insurer stops fraud at the door with Shift Underwriting Risk
Customer Stories
Top 5 auto insurer stops fraud at the door with Shift Underwriting Risk

A leading insurer knew they couldn’t let policy fraud networks slow down customer growth, so they turned to Shift for Advanced AI Underwriting Risk Detection

What do Insurtechs Want From their Insurance Partners?
Press
What do Insurtechs Want From their Insurance Partners?

ITIJ article dealing with digital transformation and quoting Shift

How to Choose the Right Vendor for Insurance AI
Reports & Insights
How to Choose the Right Vendor for Insurance AI

Adopting artificial intelligence in insurance can enhance various aspects of operations and customer interactions. As insurers face increasing competition and regulatory challenges, leveraging AI can be a game-changer in gaining a competitive edge and providing superior services to policyholders. AI insurance fraud is a subject unto itself that most carriers have already implemented or are in the process of implementing.

Infographic: Why It's Easy to Succeed with Shift Technology
Research & Reports
Infographic: Why It's Easy to Succeed with Shift Technology

Shift Technology empowers global insurers of every size with AI-based decision-making. Our secure platform guarantees fast & proven outcomes. Read the infographic.

Shift Market Forces: Making Generative AI Work for the Insurance Enterprise
Reports & Insights
Shift Market Forces: Making Generative AI Work for the Insurance Enterprise

How can insurers avoid the potential pitfalls of generative AI? Partner with an expert in insurance-industry AI-powered solutions.

Buying Guide for Claims Fraud Detection
Reports & Insights
Buying Guide for Claims Fraud Detection

What are you missing out on? Be sure to include this criteria when evaluating Claims Fraud Detection Solutions.

ITC Vegas 2023
Events
ITC Vegas 2023

Stop by our booth and get face time with Shift’s team of insurance experts. Learn how to automate and optimize critical decisions with best-in-class AI for fraud and risk, subrogation, and underwriting. Our subject matter experts will be available during expo hours, or you can book a deep dive here. Don’t forget to pick up swag and play our scratch off game to win great prizes!

October 30, 2023
AI in Healthcare: The Value and Importance of Explainability
Reports & Insights
AI in Healthcare: The Value and Importance of Explainability

Discover how AI is transforming healthcare fraud, waste, and abuse detection. Gain valuable insights from Shift Technology's perspectives.

Four Questions with Eric Sibony: Generative AI
Reports & Insights
Four Questions with Eric Sibony: Generative AI

In this -Four Questions With- entry, Shift Technology's Eric Sibony gives his take on generative AI for the insurance industry.

How We Helped a Tier 1 Insurer Detect and Prevent Fraud, Waste and Abuse Cases
Customer Stories
How We Helped a Tier 1 Insurer Detect and Prevent Fraud, Waste and Abuse Cases

Download the case study to learn how this leading, tier 1 health & life insurer was able to detect and prevent more fraud, waste and abuse.

Insurance Innovators Summit 2023
Events
Insurance Innovators Summit 2023

Meet Shift at our booth during Insurance Innovators Summit, on November 15-16 at QEII Center in London. If you wish to meet our team, don’t hesitate to fill in the form to secure a meeting.

November 14, 2023
From Quote to Claims: A Holistic Approach to Fraud and Risk
Webinars
From Quote to Claims: A Holistic Approach to Fraud and Risk

Underwriting and Claims organizations can sometimes seem like two separate businesses, each with a unique set of responsibilities, systems, and goals. Fraudsters have exploited this disconnect at insurers, putting both business growth and customer satisfaction at risk. That’s why innovative insurers are challenging the status quo and building a new approach that connects underwriting and claims teams in the fight against fraud.

August 21, 2023
Shift Technology Insurance Perspectives: 2023 Intelligent Subrogation Detection
Reports & Insights
Shift Technology Insurance Perspectives: 2023 Intelligent Subrogation Detection

Missed subrogation opportunities mean insurers are leaving money on the table. AI can help. Learn how by downloading Shift Insurance Perspectives: Intelligent Subrogation Detection.

Shift Market Forces: The Impact of Data Silos on Health Payer SIUs
Reports & Insights
Shift Market Forces: The Impact of Data Silos on Health Payer SIUs

How can health payers bring disparate data sources together to better fight fraud? AI may be the answer! Read more to find out why.

Your RFP Guide for Healthcare Fraud, Waste and Abuse
Reports & Insights
Your RFP Guide for Healthcare Fraud, Waste and Abuse

What are you missing out on? Be sure to include this criteria in your next RFP for an FWA vendor to take advantage of today’s technology.

IASIU 2023
Events
IASIU 2023

The International Association of Special Investigation’s Annual Conference will bring together the world’s leading SIU professionals at the forefront of detecting, investigating and deterring insurance fraud. Meet the Shift Technology team of insurance experts in Dallas at IASIU’s golf outing and Expo, and our happy hour!

September 16, 2023
Can Artificial Intelligence Increase Empathy in the Insurance Industry?
Webinars
Can Artificial Intelligence Increase Empathy in the Insurance Industry?

Learn how insurers are utilizing AI to better understand their customers.

July 12, 2023
Shift Market Forces: Avoiding Unconscious Bias in AI - a European Perspective
Reports & Insights
Shift Market Forces: Avoiding Unconscious Bias in AI - a European Perspective

Avoiding conscious and unconscious bias in insurance AI doesn't have to be daunting. Shift Technology is here to help.

NAMPI 2023
Events
NAMPI 2023

This year, Shift is delighted to be taking part in annual NAMPI event in Scottsdale, AZ.

July 29, 2023
ClaimsTech LIVE 2023
Events
ClaimsTech LIVE 2023

This year, Shift is delighted to be taking part in ClaimsTech, organised by ILC.

September 13, 2023
Shift’s AI-Powered Insurance Fraud Detection Solutions For Associations
Reports & Insights
Shift’s AI-Powered Insurance Fraud Detection Solutions For Associations

Executives from Shift discuss how its AI-powered solutions are supporting the unique role of Associations with insurance fraud detection.

Power of the Collective: Collaboration Between Associations & Insurers With Insurance Fraud Detection
Reports & Insights
Power of the Collective: Collaboration Between Associations & Insurers With Insurance Fraud Detection

Senior executives from some of the world’s leading insurance Associations discuss the importance of collaboration for insurance fraud detection.

Large French insurance group relies on Shift Financial Crime Detection to screen all new applications
Customer Stories
Large French insurance group relies on Shift Financial Crime Detection to screen all new applications

Read our case study on how a large French insurer leveraged Shift Financial Crime Detection to screen all new applicants, while achieving 100% compliance.

Central Insurance Expands Relationship with Shift Technology
Press
Central Insurance Expands Relationship with Shift Technology

Success with Shift Claims Fraud Detection solutions leads to adoption of Shift Subrogation Detection by the Ohio-based carrier.

Generative AI for the Insurance Enterprise
Reports & Insights
Generative AI for the Insurance Enterprise

Shift CTO Marc Jones tackles the topic of generative AI in the insurance industry and ai-powered insurance decisioning.

Central Insurance Expands its Partnership with AI-Driven Shift Technology
Press
Central Insurance Expands its Partnership with AI-Driven Shift Technology

Central Insurance has expanded its partnership with Shift Technology, a provider of AI-powered decision automation and optimization solutions for the insurance industry.

Why insurers are missing subrogation recovery potential
Reports & Insights
Why insurers are missing subrogation recovery potential

How can insurance providers capitalize on the subrogation potential of an insurance claim? Learn why you might be leaving subrogation recovery on the table.

Central Insurance Expands Relationship with Shift Technology
News
Central Insurance Expands Relationship with Shift Technology

Central Insurance selects Shift Technology to provide AI-powered subrogation detection

Genuine Insureds and Bad Actors: Their Insurance Lifecycle and Where AI Can Help
Research & Reports
Genuine Insureds and Bad Actors: Their Insurance Lifecycle and Where AI Can Help

In 2022, composite insurers are stepping up their digitalisation and transformation efforts. However, in doing so, they are encountering numerous and diverse challenges.

Insurance Fraud Detection & The Role of International Insurance Associations
Reports & Insights
Insurance Fraud Detection & The Role of International Insurance Associations

Explore the pivotal role of international insurance associations in fraud detection. Watch Shift Technology's insightful video for valuable perspectives.

Shift Market Forces: Employing Artificial Intelligence to Amplify the Health Payer SIU
Reports & Insights
Shift Market Forces: Employing Artificial Intelligence to Amplify the Health Payer SIU

Explore how AI is revolutionizing healthcare SIU investigations. Discover insights on leveraging artificial intelligence to enhance fraud detection and streamline claims processes on Shift Technology's resource hub

ITC DIA Europe Barcelona 2023
Events
ITC DIA Europe Barcelona 2023

ITC DIA Europe Barcelona 2023, event about insurtech and digital transformation in the insurance industry. Shift team will be attending ITC DIA Europe Barcelona 2023, to show our AI-powered solutions for insurance.

June 26, 2023
High Quality Data Required to Combat Motor Fraud
Press
High Quality Data Required to Combat Motor Fraud

Learn how the GIA uses AI and Shift Claims Fraud Detection to identify suspicious motor claims across the industry.

AML in P&C Insurance | Strategies & AI Tools
Reports & Insights
AML in P&C Insurance | Strategies & AI Tools

Discover AML strategies for P&C insurers. Learn how AI enhances detection of financial crimes and protects policyholders. Read now for insights!

DIGIN
Events
DIGIN

Artificial Intelligence (AI) remains a hot topic and key element of any insurer's business strategy. AI holds the promise of delivering improvements across policy lifecycle exciting leaders in underwriting and claims alike. However, insurers struggle with how best to deploy AI and deliver business value. The hype is still there, but where are insurers seeing the results?

June 4, 2023
NoveoCare Selects Shift Technology to Support Its Fight Against Financial Crime
News
NoveoCare Selects Shift Technology to Support Its Fight Against Financial Crime

NoveoCare taps Shift for AML, financial crime detection

Insurer Relies on Shift Financial Crime Detection to Screen All New Applications
Customer Stories
Insurer Relies on Shift Financial Crime Detection to Screen All New Applications

Shift deployed both real time and batch checks to cover screening and AML detection in order to achieve 100% compliance coverage without slowing the new customer journey.

Policy fraud detection and the power of a unified approach
Reports & Insights
Policy fraud detection and the power of a unified approach

Understand the types of insurance fraud, the gap exploited by fraudsters, and how underwriting and claims are teaming up to create a unified approach

Unlocking Subrogation Potential - The Case for AI-Based Detection
Webinars
Unlocking Subrogation Potential - The Case for AI-Based Detection

Learn the impact AI-based detection can have in helping insurers unlock subrogation recovery potential.

June 13, 2023
Shift Market Forces: ChatGPT & the Insurance Industry — The Hype vs. the Reality
Reports & Insights
Shift Market Forces: ChatGPT & the Insurance Industry — The Hype vs. the Reality

Discover how ChatGPT empowers professionals to make optimal decisions for companies & policyholders. Click to learn about ChatGPT in the insurance industry.

Shift Powerful AI for Insurance Fraud
Research & Reports
Shift Powerful AI for Insurance Fraud

Shift Technology’s AI solution delivers more fraud impact by reducing losses and automatically detecting potentially fraudulent claims.

To AI or Not to AI - The Fraud Solution Checklist
Webinars
To AI or Not to AI - The Fraud Solution Checklist

Join our Claims Fraud experts Alicia Holmes and Jessica Albano, as they discuss the claims fraud solution buying journey from a customer’s point of view. They will discuss the various buying factors, critical solution capabilities, and overall impact on the SIU and overall organization. 

May 18, 2023
The Overlooked Waste in Fraud, Waste and Abuse
Reports & Insights
The Overlooked Waste in Fraud, Waste and Abuse

Uncover hidden inefficiencies in fraud, waste, and abuse detection. Gain insights to optimize processes with Shift Technology's perspectives.

Shift Market Forces: AI, the Supply Chain, and the Bottom Line - a European Perspective
Reports & Insights
Shift Market Forces: AI, the Supply Chain, and the Bottom Line - a European Perspective

How applying AI to claims, from FNOL to settlement, maximises the process and positively impacts the bottom line.

Infographic: A Real-World Scenario for Financial Crime Detection
Research & Reports
Infographic: A Real-World Scenario for Financial Crime Detection

Organised crime is always one step ahead of manual checks and investigation, with infinite data sources and increasing expectations to serve customers quickly it is becoming impossible to keep up. As a result, insurers are forced to cut back on investigations and accept unchecked business leaving vulnerabilities.

Shift Technology: Fighting Fraud and Financial Crime
Press
Shift Technology: Fighting Fraud and Financial Crime

InsTech spoke to Shift to discuss the company’s cloud-based platform, which automates fraud and financial crime detection, and how Shift is partnering with other tech providers to enhance its capabilities.

Leading insurer reduces premium leakage with AI-based underwriting
Customer Stories
Leading insurer reduces premium leakage with AI-based underwriting

See how AI detected $1M in premium leakage for an auto insurer. Explore the benefits of Shift’s underwriting risk detection. Read the case study!

Shift Market Forces: AI in insurance and the great resignation
Reports & Insights
Shift Market Forces: AI in insurance and the great resignation

A growing labor imbalance is one of the key aspects of economic uncertainty the insurance industry must solve to remain successful in 2023 and beyond.

Matt Gilham from Whitelk Fraud Performance Consulting on AI and evolving technologies
Reports & Insights
Matt Gilham from Whitelk Fraud Performance Consulting on AI and evolving technologies

Shift Executive Perspectives is a series of conversations with insurance industry leaders and visionaries on topics related to the present & future of insurance.

InsurTech Hartford Happy Hour
Events
InsurTech Hartford Happy Hour

Learn more about Shift Claims Fraud from our team at the Shift Happy hour at InsurTech Hartford.

May 1, 2023
Shift Market Forces: The Policyholder Experience - Why CX is Critical to Success in the Highly Competitive Auto Insurance Market
Reports & Insights
Shift Market Forces: The Policyholder Experience - Why CX is Critical to Success in the Highly Competitive Auto Insurance Market

Satisfying clients minimizes churn and leads to increased renewals, expansion of services, and positive relationships. Learn how to leverage cx in insurance.

Shift Technology Insurance Perspectives: 2023 SIU Claims Fraud Benchmark Report
Research & Reports
Shift Technology Insurance Perspectives: 2023 SIU Claims Fraud Benchmark Report

In April 2020 we published our very first Shift Technology Fraud Insights Report. Using our unique view into the global insurance industry we examined several fraud schemes impacting carriers and how technology could be used to effectively thwart them. One year later, recognizing that Shift’s insights are relevant to more than just fraud, we revamped the report and relaunched as Shift Technology Insurance Perspectives. In this new iteration of the report we have explored the role Artificial Intelligence (AI) can play in the realms of claims automation, subrogation detection, underwriting risk detection, and of course, fraud detection.

Shift for Healthcare: Any Data, Any Form
Reports & Insights
Shift for Healthcare: Any Data, Any Form

Hear from Shift Healthcare Subject Matter Expert, Ricky Sluder, discussing how Shift can ingest and analyze any data, in any form for more accurate, high-value investigations.

Explainable, AI-powered alerts and the value they bring to FWA detection
Reports & Insights
Explainable, AI-powered alerts and the value they bring to FWA detection

Entity resolution, predictive variables, natural language processing - these artificial intelligence terms sound great, but what value do they bring to detection of healthcare fraud, waste and abuse?

Direct Assurance Expands Relationship with Shift Technology
Press
Direct Assurance Expands Relationship with Shift Technology

Incorporating new line of business follows five years of significant results in motor claims fraud detection for The AXA group’s subsidiary specializing in direct insurance.

Stop Ghost Broking with AI | Webinar
Webinars
Stop Ghost Broking with AI | Webinar

See how AI detects ghost broking schemes. Join experts to learn how underwriters are using AI to prevent digital insurance fraud. Watch now!

April 25, 2023
Direct Assurance adds Home Insurance Fraud Detection in Expansion of Relationship with Shift Technology
News
Direct Assurance adds Home Insurance Fraud Detection in Expansion of Relationship with Shift Technology

Shift Technology and Direct Assurance announce their renewed collaboration for AI-based fraud detection.

Four Questions with Steven Richardson: Customer Success Manager, Canada
Reports & Insights
Four Questions with Steven Richardson: Customer Success Manager, Canada

Steven Richardson is a Customer Success Manager based in Canada. March is Fraud Awareness Month in Canada. We recently sat down with him to chat about his career background, how fighting fraud has evolved, and more.

How to Bring Efficiency to the Insurance Claims Process
Press
How to Bring Efficiency to the Insurance Claims Process

Digital transformation must be approached holistically, or these crucial efforts are destined to deliver suboptimal results.

Implementing Shift’s AI Solution for Payment Integrity: We’ll Take Any Data, In Any Form
Reports & Insights
Implementing Shift’s AI Solution for Payment Integrity: We’ll Take Any Data, In Any Form

Explore seamless implementation of Shift's AI solution for payment integrity. Harness the power of any data format with Shift Technology's perspectives.

How to Prevent Agent Gaming
Press
How to Prevent Agent Gaming

Agent gaming has been difficult to detect and mitigate, fortunately, insurers have new technology that can help them.

Shift Market Forces: Mitigating the Impacts of Economic Uncertainty Using Artificial Intelligence
Reports & Insights
Shift Market Forces: Mitigating the Impacts of Economic Uncertainty Using Artificial Intelligence

The rising costs of settling claims impact loss ratios, regardless of the presence of fraud. Explore the impact of AI on insurance in today's economy.

GIA Singapore Beefs up Travel Insurance Fraud Efforts
Press
GIA Singapore Beefs up Travel Insurance Fraud Efforts

GIA will use Shift Technology's claims fraud detection system.

AXA Switzerland stops fraud in real-time to drive customer satisfaction
Customer Stories
AXA Switzerland stops fraud in real-time to drive customer satisfaction

AXA Switzerland needed AI-powered insurance fraud detection software that could ensure a fast and easy claims process. Then they found Shift.

Shift Technology Works With GIA Singapore on Fraud Detection
Press
Shift Technology Works With GIA Singapore on Fraud Detection

By providing associations like the GIA with a view of claims across their membership, fraud detection and mitigation activities are scaled exponentially.

Singapore’s GIA, Shift Technology Expand Collaboration
Press
Singapore’s GIA, Shift Technology Expand Collaboration

The General Insurance Association (GIA) has expanded its partnership with insurtech Shift Technology.

The General Insurance Association of Singapore and Shift Technology Expand Strategic Relationship on Fraud Management and Detection
News
The General Insurance Association of Singapore and Shift Technology Expand Strategic Relationship on Fraud Management and Detection

The General Insurance Association of Singapore (GIA) will extend its use of Shift Claims Fraud Detection on behalf of its member insurers.

Markerstudy Teams up with Shift Technology
Press
Markerstudy Teams up with Shift Technology

Insurers that apply a holistic approach to fraud mitigation will benefit by finding and addressing fraud as early as possible in their processes.

Duck Creek Formation '23
Events
Duck Creek Formation '23

Join us at Duck Creek Formation 23’  in Orlando, FL! Hear from industry leaders, network with peers and learn about the latest developments in P&C insurance that Duck Creek is spearheading. 

May 7, 2023
Ho Kai Weng from GIA on the role of technology in insurance
Reports & Insights
Ho Kai Weng from GIA on the role of technology in insurance

Shift Executive Perspectives is a series of conversations with insurance industry leaders and visionaries on topics related to the present & future of insurance. Here we talk with Ho Kai Weng, Chief Executive of the General Insurance Association (GIA) of Singapore about the role of technology in empowering insurers to make better decisions to benefit their customers.

Markerstudy Group Turns to Shift Technology to Support Key Anti-Fraud and Anti-Money Laundering Strategies
News
Markerstudy Group Turns to Shift Technology to Support Key Anti-Fraud and Anti-Money Laundering Strategies

Shift Technology and Markerstudy Insurance Services Limited working together on strategic anti-fraud and AML initiatives.

The Three Pillars of Data Integration
Reports & Insights
The Three Pillars of Data Integration

external data

Power of the Collective: The Rise of Insurance Associations
Reports & Insights
Power of the Collective: The Rise of Insurance Associations

No single insurer is spared by fraud. Globally, fraud is estimated to cost the insurance industry hundreds of billions of GBP per year. This figure isn’t just fraud on an individual or opportunistic scale, but also the result of insurance fraud networks who represent an industry unto themselves. Fraud networks are sophisticated and well-organized, often because they’re spun out of organized crime groups OCGs). There are corrupt auto body shops, professional accident victims and even lawyers whose sole purpose is to pursue fraudulent personal injury claims.

3 Reasons Insurers Should Implement AI Into Core Systems
Press
3 Reasons Insurers Should Implement AI Into Core Systems

For many insurance companies, the AI revolution is already well underway in claims processing and distribution.

Business Rules Alone are not Enough to Fight Insurance Fraud
Press
Business Rules Alone are not Enough to Fight Insurance Fraud

Each exception to a business rule represents an area where bad actors can potentially submit fraudulent claims.

Fraud's Increasing Pressure on Underwriters
Press
Fraud's Increasing Pressure on Underwriters

Underwriters face hyper endorsement, misrepresentation from known fraudsters, as well as criminal networks and the schemes they perpetuate.

Integrated case management with Shift Payment Integrity
Reports & Insights
Integrated case management with Shift Payment Integrity

Shift's Improper Payment Detection solution for healthcare integrates case management features that plans need to boost efficiency of their investigative teams.

Annual Anti-Fraud Conference
Events
Annual Anti-Fraud Conference

The Anti-Fraud Alliance’s Annual Training Conference is a gathering of professionals with experience in insurance claims adjusting, special investigation units, law enforcement and supporting services. Learn more about Shift fraud detection solution.

April 18, 2023
Impacts of AI on the Policy and Claims Process
Webinars
Impacts of AI on the Policy and Claims Process

Join our experts to learn more about the impacts of AI throughout the policy and claims process. With a combined experience of more than 80 years working at top US carriers, Alicia Holmes, Michael Loiseau, and James Tesdall give their take on the policy and claims lifecycle and the transformation it undergoes with the power of Shift AI. 

February 27, 2023
Detecting complex fraud with Shift Payment Integrity
Reports & Insights
Detecting complex fraud with Shift Payment Integrity

Shift's Improper Payment Detection solution for healthcare gives health plans the ability to uncover and understand relationships between providers, members, facilities and other entities.

Shift Payment Integrity: a 360° view in a single UI
Reports & Insights
Shift Payment Integrity: a 360° view in a single UI

Shift's Improper Payment Detection solution for healthcare brings health plan data and extensive external data sources together

Insurance Innovators Nordics
Events
Insurance Innovators Nordics

Insurance Innovators Nordics 2023 Event | March 21-22, 2023 | Copenhagen, DK

March 20, 2023
Insurance Innovators Fraud & Claims
Events
Insurance Innovators Fraud & Claims

Insurance Innovators Fraud & Claims 2023 In-Person Event | March 7, 2023 | London, UK

March 6, 2023
How Are Health Plans Playing a Part in the Behavioral Health Crisis?
Webinars
How Are Health Plans Playing a Part in the Behavioral Health Crisis?

How Are Health Plans Playing a Part in the Behavioral Health Crisis? Live Webinar | January 31, 2023 | 1PM EST

January 30, 2023
IFM 2023
Events
IFM 2023

Explore the latest issues and advances in insurance fraud management at IFM 2023 at Oni La Costa Resort and Spa. Shift’s fraud subject matter experts will be onsite to share their extensive knowledge with you. Learn about Shift Technology's Fraud Detection Solution and automated claims processing.

March 18, 2023
Assurant's Focus on Innovation Increases Stopped Fraud
Customer Stories
Assurant's Focus on Innovation Increases Stopped Fraud

Assurant and Shift Technology have been working together to detect claims fraud since 2018. Assurant, a Fortune 500 company with a storied history dating back to the 1890s, had a smart vision for the future. Their leadership knew that technologies such as AI-powered fraud detection would become invaluable to insurance, and so it began evaluating methods to become an innovator in the industry.

Shift Technology Insurance Perspectives: December 2022
Reports & Insights
Shift Technology Insurance Perspectives: December 2022

In this report, we will explore the underwriting risk trends Shift has observed and provide an analysis of what this may mean for insurers and policyholders alike.

NASP 2023 Spring Conference
Events
NASP 2023 Spring Conference

The National Association of Subrogation Professionals will come together for their Spring Conference on Amelia Island in February.

February 15, 2023
Health Insurance Fraud Detection: Why Does Explainable AI Matter to Health Insurers?
Reports & Insights
Health Insurance Fraud Detection: Why Does Explainable AI Matter to Health Insurers?

SIUs need better solutions to fight health insurance fraud. Industry veteran Rick Sluder explains the benefits of Shift’s AI approach to fraud detection.

Four Questions with Marc Jones, CTO, Shift Technology
Reports & Insights
Four Questions with Marc Jones, CTO, Shift Technology

Shift CTO Marc Jones discusses Decisions Made Better and what that means to him.

The Intelligent Transformation of Fraud Protection
Reports & Insights
The Intelligent Transformation of Fraud Protection

Combat insurance fraud using improved risk modeling to leverage the speed and scale of cloud

A Chat with Gareth Evans, Head of Customer Success, UK&I & Nordics at Insurance AI: Shift Technology
Press
A Chat with Gareth Evans, Head of Customer Success, UK&I & Nordics at Insurance AI: Shift Technology

A Chat with Gareth Evans, Head of Customer Success, UK&I & Nordics at Insurance AI: Shift Technology

Ghost Brokers – What are They, and how can Insurers Stop Them?
Press
Ghost Brokers – What are They, and how can Insurers Stop Them?

Unlicensed ghost brokers claim to work with insurance agencies to get much lower costs than normal. This is, of course, a lie.

Insurance Fraud Detection Solutions: Property and Casualty Insurance, 2022 Edition
Reports & Insights
Insurance Fraud Detection Solutions: Property and Casualty Insurance, 2022 Edition

This report provides an overview of fraud-detection solutions for property-casualty insurance carriers. The report profiles 11 claims fraud-detection solutions providing an overview of their functionality, customer base, technology, SaaS capabilities, implementation, pricing, and support.

Percayso Inform partners with Shift Technology to deliver enhanced solutions for insurance providers
News
Percayso Inform partners with Shift Technology to deliver enhanced solutions for insurance providers

News Release announcing new partnership with Percayso Inform

Why You Need Intelligent Decisioning in Your Technology Stack
Press
Why You Need Intelligent Decisioning in Your Technology Stack

Insurers need an intelligent decision engine to sit above their transactional systems, ingesting data from core systems and the growing ecosystem of third-party applications and data sources.

IFB Launches New AI Counter Fraud System
Press
IFB Launches New AI Counter Fraud System

This new potential fraud detection solution looks promising on paper, let’s see if it delivers results in the fight against organised fraud like crash-for-cash, fake injury/illness claims, mysterious old building fires or spotting vehicles with cloned plates and their regular drivers.

Insurance Fraud Bureau and Shift Technology Launch AI Counter-Fraud Solution for UK Insurers
Press
Insurance Fraud Bureau and Shift Technology Launch AI Counter-Fraud Solution for UK Insurers

IFB Exploration will use artificial intelligence to enable the insurance industry to detect suspicious activity and organised fraud as it emerges.

IFB Exploration Launches, Marking a Step Change in the Insurance Industry’s Fight Against Fraud
News
IFB Exploration Launches, Marking a Step Change in the Insurance Industry’s Fight Against Fraud

IFBExploration, a game-changing counter fraud solution built for the UK insurance industry, delivered in partnership with @Shift Technology, goes live.

Reports & Insights
How Does Artificial Intelligence Make Subrogation Viable And Valuable?

Subrogation offers insurers the important chance to reduce claim costs by assigning full or partial responsibility to another party.

2022 Global Advanced Claims Solutions for Insurance Enabling Technology Leadership
Reports & Insights
2022 Global Advanced Claims Solutions for Insurance Enabling Technology Leadership

Shift Technology earned a 2022 Frost & Sullivan award for innovating in the insurance claims industry and delivering consistent value to customers. Learn how.

NHCAA ATC 2022
Events
NHCAA ATC 2022

Shift will be joining NHCAA to present industry solutions that help health plans make better decisions through technology and deep healthcare expertise.

November 14, 2022
Shift Technology Brings New Accelerator to Guidewire Marketplace
News
Shift Technology Brings New Accelerator to Guidewire Marketplace

Shift Technology, a provider of AI-driven decision automation and optimization solutions for the global insurance industry, today announced availability of its Claim Fraud Accelerator in the Guidewire Marketplace. Insurers using Guidewire Cloud for claims management can now have fraud alerts from Shift Claims Fraud Detection delivered directly into the environment their claims professionals use every day.

Insurance Innovators Summit
Events
Insurance Innovators Summit

Shift Technology is proud to sponsor the event: Insurance Innovators Summit.

November 15, 2022
How Fraud Detection Improves Customer Experience
Press
How Fraud Detection Improves Customer Experience

Fraud detection has implications well beyond just detecting fraud.

Use AI to Align Complex Claims with Experienced Adjusters
Reports & Insights
Use AI to Align Complex Claims with Experienced Adjusters

Claims handlers and adjusters have varying levels of experience and a range of specialties. To utilize these abilities most efficiently, insurers need to match claims to the adjusters best prepared to deal with them. Insurers can rely on claims decisioning solutions to direct cases appropriately – if the tool is up to the task.

Podcast: Powering health plans with machine learning
Reports & Insights
Podcast: Powering health plans with machine learning

Shift Healthcare expert, Mark Starinsky, AHFI, CFE, CPC, discusses his past experience as an investigator, what machine learning means for health plans and the potential impact Shift can have on health plan FWA detection.

Infographic: Any data. Any form.
Research & Reports
Infographic: Any data. Any form.

With Shift, insurers never overlook a single piece of data, no matter what form it takes - structured, unstructured, or semistructured. Whatever the format, Shift is able to integrate any data source that you have today or ones that you want to integrate tomorrow, be it claims data, invoices, photos, policy information, and external data partners.

Wound care fraud is back on the rise: what to look out for, and where to be concerned
Reports & Insights
Wound care fraud is back on the rise: what to look out for, and where to be concerned

In certain areas of the country, patients are getting a surprise – boxes and boxes of gauze, dressings, and advanced skin substitutes designed for severe injuries. These patients usually have either minor wounds or no wounds at all.

Customer Satisfaction as a Driver for Policyholder Retention – How Does it Work?
Reports & Insights
Customer Satisfaction as a Driver for Policyholder Retention – How Does it Work?

Insurers haven’t seen a large amount of customer churn – yet. Can insurers recover their gains in customer satisfaction before their policyholders begin to decamp?

Challenges, Trends, and AI Opportunities for Insurance Carriers - A Guide for Leaders
Reports & Insights
Challenges, Trends, and AI Opportunities for Insurance Carriers - A Guide for Leaders

The widespread and costly problem of fraud, coupled with insurance companies’ desire to meet the high-quality of service demanded by their customers, puts the industry at an inflection point. Insurers need to adopt effective fraud detection and provide high customer satisfaction.

Power of the collective: Singapore insurers unite to fight fraud
Customer Stories
Power of the collective: Singapore insurers unite to fight fraud

Insurers across Singapore have joined forces as part of the General Insurance Association (GIA) to detect and disrupt fraud through collective data analysis and action. GIA’s member insurers use Shift’s powerful, AI-powered technology to analyse travel and motor claims in Singapore for fraud indicators. In 2017, 25 insurers established the data analytics initiative with GIA, recognising the importance of collaboration in the fight against fraud. Fraud alerts are issued to GIA members, prompting joint investigations and decisive action against fraudsters.

Does Expanding Healthcare Coverage = an Increasing Risk of Fraud for Healthcare Payers?
Press
Does Expanding Healthcare Coverage = an Increasing Risk of Fraud for Healthcare Payers?

The following is a guest article by Mandy Fogle, Healthcare Value Engineering at Shift Technology.

Underwriters Need AI to get out From Between a Rock and a Hard Place
Reports & Insights
Underwriters Need AI to get out From Between a Rock and a Hard Place

The insurance marketplace demands speed, ease of use, and high responsiveness. This means quick turnaround and accuracy during the underwriting process.

Underwriting Risk Detection at Critical Decision Points
Reports & Insights
Underwriting Risk Detection at Critical Decision Points

Consumers want a friction-free quote and application process, and insurers have delivered on that expectation across the globe, standing up online quote and application platforms.

Top 20 P&C Claims Insurtechs Making a Difference
Press
Top 20 P&C Claims Insurtechs Making a Difference

Claims insurtechs at all stages must keep the problem they are solving in sight and the experience of their customer front and center at all times.

Uncovering Partners in Crime: The Rise of Complex Fraud and AI-Powered Approaches to Detect It
Webinars
Uncovering Partners in Crime: The Rise of Complex Fraud and AI-Powered Approaches to Detect It

Bad actors have been teaming up to maximize their reach through complex opioid fraud schemes, using tactics such as collusion, sharing patients, offering prescription kickbacks, and more.

October 3, 2022
AI for Finance Summit 2022
Events
AI for Finance Summit 2022

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September 19, 2022
Yachts, Villas, and Jets – Whose Property are you Really Insuring?
Reports & Insights
Yachts, Villas, and Jets – Whose Property are you Really Insuring?

How do insurers know whether they’re safeguarding someone’s ill-gotten gains?

I'm a CFE: Ricky D. Sluder, CFE
Press
I'm a CFE: Ricky D. Sluder, CFE

Ricky D. Sluder, CFE, first discovered a knack for solving fraud cases when he was a detective in Dallas County, Texas. Now the head of healthcare value engineering for Shift Technology is using his investigative know-how to help other investigators better prevent and detect fraud.

Seema Verma Joins Shift Technology's Healthcare Advisory Board
News
Seema Verma Joins Shift Technology's Healthcare Advisory Board

Shift Technology, a provider of AI-driven decision automation and optimization solutions for the global insurance industry today announced the formation of the company’s Healthcare Advisory Board and the appointment of Seema Verma, the former administrator for Center for Medicare and Medicaid Services (CMS), as a strategic advisor to the company and the inaugural member of the Healthcare Advisory Board.

Home & Property Claims Conference
Events
Home & Property Claims Conference

Shift Technology will be at the Home & Property Claims Conference in Coventry (UK), November 10, 2022.

November 9, 2022
[Archived] Shift for Healthcare: Speeding Time to Value
Reports & Insights
[Archived] Shift for Healthcare: Speeding Time to Value

Shift's integrated external data to reduce the investigative timeframe and increasing accuracy with continuous learning models. Learn more about the advantages with Shift Healthcare Subject Matter Expert Mandy Fogle.

Shift for Healthcare: a 360° view, all in one place
Reports & Insights
Shift for Healthcare: a 360° view, all in one place

Mark Starinsky, Shift Healthcare Subject Matter Expert, explains how the Shift solution aggregates alert data into a single dashboard, adding context that can vastly accelerate investigation timelines.

How Artificial Intelligence is Solving the Challenges of Premium Leakage
Research & Reports
How Artificial Intelligence is Solving the Challenges of Premium Leakage

Discover how AI detects premium leakage and accelerates underwriting. Download our report for insights on reducing fraud and boosting investments!

Inside Decisions Made Better: What Does It Mean for Insurers to Make Good Decisions?
Reports & Insights
Inside Decisions Made Better: What Does It Mean for Insurers to Make Good Decisions?

Our experts were asked to share their ideas on what it means for insurers to make good decisions with the help of artificial intelligence.

AI and the Fight Against Insurance Claim Fraud
Press
AI and the Fight Against Insurance Claim Fraud

Claim fraud costs insurance companies billions of dollars every year in North America. Strengthening the claim process against fraudulent actors is an urgent mission for insurers, but these days, technology is doing a lot of the heavy lifting.

The Impact of More and Different Data
Reports & Insights
The Impact of More and Different Data

When it comes to detecting fraud, Insurers know that better data means better fraud decisions.

Is the SIU Failing to Adopt Assistive Technology?
Reports & Insights
Is the SIU Failing to Adopt Assistive Technology?

The SIU will act as a roadblock for claims if it can’t act at digital speed. Here are three ways around this problem.

Claims Innovation in Insurance | Webinar
Webinars
Claims Innovation in Insurance | Webinar

Discover the future of insurance claims with IoT and blockchain. Watch our on-demand webinar for insights on transforming the claims process. Watch now!

September 5, 2022
AI and Digital Transformation in Insurance
Reports & Insights
AI and Digital Transformation in Insurance

Customers demand more and better digital channels to interact with insurers, and insurers have responded by investing in technology. This has led to benefits as well as obstacles: more fraud, and more costs. Our latest report explores how AI adoption can help insurers replicate and automate manual processes and workflows in underwriting, claims, and fraud detection, producing greater accuracy, larger cost savings, and a better experience for policyholders.

Clinical Trial Fraud: Steps for Detection and Member Education
Webinars
Clinical Trial Fraud: Steps for Detection and Member Education

“Participants needed! Cash for the cure!” If it sounds too good to be true, then it probably is. Join fraud experts from Shift Technology and Integrity Advantage as they discuss the rise and impact of clinical trial fraud on patients and health plans, and steps to take to identify fraudulent clinical trials.

August 16, 2022
SME Perspectives: Why Legacy Claim Platforms Can’t Handle Subrogation
Reports & Insights
SME Perspectives: Why Legacy Claim Platforms Can’t Handle Subrogation

More insurers have begun to realize that subrogation increases the bottom line, lowering loss ratios and increasing revenue.

Shift Technology to Provide AI fraud Alerts to Sapiens
Press
Shift Technology to Provide AI fraud Alerts to Sapiens

Sapiens International, a provider of software solutions to the insurance industry, has formed a strategic partnership with Shift Technology, the developer of AI-driven decision automation and optimisation solutions.

Shift Technology Partners with Sapiens to Streamline Fraud Detection
Press
Shift Technology Partners with Sapiens to Streamline Fraud Detection

Through the alliance, users of the Sapiens IDITSuite for P&C insurers will soon be able to have alerts generated from Shift Claims Fraud Detection delivered directly into the claims management environment they use every day.

Shift Technology Partners With Sapiens to Streamline Fraud Detection for P&C Insurers
Press
Shift Technology Partners With Sapiens to Streamline Fraud Detection for P&C Insurers

Shift Technology and Sapiens have entered into a strategic partnership.

Shift Technology Partners with Sapiens to Streamline Fraud Detection for P&C Insurers
News
Shift Technology Partners with Sapiens to Streamline Fraud Detection for P&C Insurers

Users of Sapiens IDITSuite for P&C insurers will soon be able to have alerts generated from Shift Claims Fraud Detection delivered directly into their claims management environment.

Time to Shift Away From the Traditional FWA Detection Approach
Reports & Insights
Time to Shift Away From the Traditional FWA Detection Approach

Explore innovative approaches to insurance fraud detection. Shift away from traditional methods with our groundbreaking research.

Bringing Humanity to Healthcare Fraud Probes
Press
Bringing Humanity to Healthcare Fraud Probes

AI can let insurers spot fraudsters faster and more efficiently, while separating otherwise-well-meaning offenders from the the serious thieves.

Your Tech Stack’s Missing Piece: Intelligent Decisioning
Press
Your Tech Stack’s Missing Piece: Intelligent Decisioning

Many insurers are still using disparate systems that may not be interoperable, creating unnecessary workflow gaps and redundancies. Compounded with the post-pandemic remote workforce models, insurers are facing a major operational dilemma.

SME Perspectives: Tackling PIP with AI-Based Decisioning
Reports & Insights
SME Perspectives: Tackling PIP with AI-Based Decisioning

In theory, PIP should be a driver for customer satisfaction, but PIP claims are often cause for friction in practice.

Combating Travel Insurance Fraud | AI & Human Element
Press
Combating Travel Insurance Fraud | AI & Human Element

Learn how AI enhances human efforts in detecting travel insurance fraud. Discover advanced techniques to protect against fraud. Read today!

As Telehealth Increases, So Does Fraud — Here’s How AI Can Help Insurers Fight It
Press
As Telehealth Increases, So Does Fraud — Here’s How AI Can Help Insurers Fight It

The increased need for telehealth has ushered billions of dollars in fraud-related schemes, encompassing anything from simple fraudulent behavior like providers overbilling a visit by a couple of minutes, to sophisticated schemes involving telemarketers and DMEs.

Help policyholders recover from weather disasters
Reports & Insights
Help policyholders recover from weather disasters

Extreme weather is tied to insurance fraud. How can insurers minimize costs and still serve legitimate policyholders?

Stop More Insurance Claims Fraud with Cutting Edge AI
Webinars
Stop More Insurance Claims Fraud with Cutting Edge AI

AI technology continues to transform the insurance industry. While we have made tremendous progress, we also have a lot more to do. Currently, only 7% of claims are processed straight through, and fraud remains a $40B risk to insurers in the U.S., inhibiting the satisfaction and engagement of your policyholders. When it comes to fraud detection, we understand the challenges insurers face, including false positives, limited rules-based systems and disparate (and unwieldy) data. But, what if your team had the technology that could stop millions more in proven Fraud? Please join our live webinar on Thursday, August 11 to learn how you can overcome claims fraud challenges using state-of-the-art AI. In this presentation, Shift experts Alicia Holmes and Kamala Wedding will demonstrate how insurers can detect more fraud, grow SIU acceptance rates by 3X and accelerate fraud resolution.

August 10, 2022
Shift Perspectives Expert Spotlight: Matt Psichoulas, Subject Matter Expert, SIU
Reports & Insights
Shift Perspectives Expert Spotlight: Matt Psichoulas, Subject Matter Expert, SIU

Get to know Shift SIU Subject Matter Expert Matt Psichoulas

SME Perspectives: Navigating Change Management Within the SIU
Reports & Insights
SME Perspectives: Navigating Change Management Within the SIU

Even though the insurance sector is experiencing lots of growth towards AI adoption, there’s still a long road left to travel.

Insurers Ponder Ethical Concerns with AI Amid Consumer Trepidation
Press
Insurers Ponder Ethical Concerns with AI Amid Consumer Trepidation

Digital Insurance article featuring commentary from Eric Sibony.

Shift Technology Insurance Perspectives: Q2 2022
Reports & Insights
Shift Technology Insurance Perspectives: Q2 2022

Decisions. We make them everyday. Some are life- changing. Should I change careers? Should I buy a house? Should I get married? Should I have kids? Shift Technology Insurance Perspectives: Q2 2022

Top 10 Trends in Property & Casualty, 2022
Reports & Insights
Top 10 Trends in Property & Casualty, 2022

Top 10 Trends in Property & Casualty, 2022

AI-Based P/C Claims Fraud Detection Solutions
Reports & Insights
AI-Based P/C Claims Fraud Detection Solutions

AI-Based P/C Claims Fraud Detection Solutions

SME Perspectives Expert Spotlight: Mike Loiseau, Subject Matter Expert, Subrogation
Reports & Insights
SME Perspectives Expert Spotlight: Mike Loiseau, Subject Matter Expert, Subrogation

Mike Loiseau is one of the most experienced SMEs at Shift. Mike’s knowledge allows us to advance the performance of our subrogation product.

Other Industries are Investing Heavily in AI – What can Insurers Learn From Them?
Reports & Insights
Other Industries are Investing Heavily in AI – What can Insurers Learn From Them?

Although most of the top 50 insurers have AI implementations, there are still other industries where adoption is more mature.

Infographic: How did you spend your sick leave?
Reports & Insights
Infographic: How did you spend your sick leave?

Infographic explores how one employee claimed nearly a year of sick leave due to a disability. As it turns out, the illness may have been faked.

Powering Impact with Claims Decisioning
Webinars
Powering Impact with Claims Decisioning

Shift Technology Webinar | Powering Impact with Claims Decisioning

June 21, 2022
SME Perspectives: How Fraudsters Create Fake Identities
Reports & Insights
SME Perspectives: How Fraudsters Create Fake Identities

Spotting fake identities is a crucial element for fraud detection in the insurance claims business. Learn how fraudsters get away with it and how to stop them.

DIA Amsterdam
Events
DIA Amsterdam

Shift Attends Digital Insurance Agenda Amsterdam

June 28, 2022
SME Perspectives Expert Spotlight: James Tesdall, Subject Matter Expert, Underwriting
Reports & Insights
SME Perspectives Expert Spotlight: James Tesdall, Subject Matter Expert, Underwriting

James Tesdall is a well-versed insurance professional with 25+ years experience working in the industry for large national insurance carriers in the United States.

Infographic: The AI Maturity Curve
Reports & Insights
Infographic: The AI Maturity Curve

Where do you fall on the AI maturity curve? Download the infographic now to find out!

AHIP 2022: Las Vegas, NV
Events
AHIP 2022: Las Vegas, NV

Shift will be joining AHIP to present industry solutions that help insurers make better decisions through technology and  deep healthcare expertise.

June 20, 2022
IASIU Europe Seminar 2022
Events
IASIU Europe Seminar 2022

Shift Technology will be at the IASIU Seminar in Malmö, Sweden June 13-15, 2022.

June 12, 2022
Claim Fraud - Trends and Triumphs
Events
Claim Fraud - Trends and Triumphs

As fraud tools become more advanced, so are those willing to commit insurance fraud.

June 5, 2022
SME Perspectives: Keeping Abreast of New Fraud Trends
Reports & Insights
SME Perspectives: Keeping Abreast of New Fraud Trends

Learn how to identify insurance fraud trends before they turn into losses. In addition to some general guidance, here are 4 ways to detect emerging fraud trends.

How Insurers are Using AI to Empower their Claims Fraud and SIU Teams
Webinars
How Insurers are Using AI to Empower their Claims Fraud and SIU Teams

On demand panel discussion exploring how AI can help strengthen employee skills and morale, while benefiting the customer experience and mitigating fraud.

May 31, 2022
Top 10 Companies Innovating with AI in Europe
Press
Top 10 Companies Innovating with AI in Europe

AI Magazine profiles 10 innovators in AI...including Shift Technology

Insurance Decisioning: Bridging Automation and Customer Experience
Press
Insurance Decisioning: Bridging Automation and Customer Experience

Contributed article by Jim Sorrells in Property Casualty 360

Infographic: Intelligent Decisioning - Turning a Simple Claim Into a Touchless Claim
Reports & Insights
Infographic: Intelligent Decisioning - Turning a Simple Claim Into a Touchless Claim

How intelligent decisioning reduces workloads and creates truly touchless claims.

SME Perspectives: Using AI to Enhance (Rather than Replace) your Workforce
Reports & Insights
SME Perspectives: Using AI to Enhance (Rather than Replace) your Workforce

How insurers can use AI tools as part of a strategy to reduce employee turnover

Transforming the Claims Process through Domain-Specific AI Decisioning
Reports & Insights
Transforming the Claims Process through Domain-Specific AI Decisioning

Claims automation is maturing, which means that advanced solutions are beginning to proliferate. How do insurers make sense of the marketplace and choose between solutions?

The Benefits of AI-Based Claims Decisioning: Reduce Loss Ratios and Improve Outcomes
Webinars
The Benefits of AI-Based Claims Decisioning: Reduce Loss Ratios and Improve Outcomes

A panel of insurance experts address the role of AI-based decisioning in improving claims outcomes.

May 11, 2022
SME Perspectives: The Power of Context
Reports & Insights
SME Perspectives: The Power of Context

How does artificial intelligence leverage the power of context to deliver faster and better claims decisions?

Sedgwick Leader on What it Takes to Create Proactive Fraud Solutions
Press
Sedgwick Leader on What it Takes to Create Proactive Fraud Solutions

Given the ever-evolving nature of the space, the fight against fraud demands proactive solutions.

SME Perspectives Expert Spotlight: Kamala “Kam” Wedding, Claims Fraud
Reports & Insights
SME Perspectives Expert Spotlight: Kamala “Kam” Wedding, Claims Fraud

A Q&A interview with Shift Claims Fraud subject matter expert Kam Wedding

Beyond Business Rules: Using AI to Detect Elder Care Fraud
Reports & Insights
Beyond Business Rules: Using AI to Detect Elder Care Fraud

Today’s aging population is rising exponentially - not only in overall size but also in healthcare spend and complexity. Vulnerable to excessive billing, wasteful treatments and other suspect activity, health plans that rely on business rules and traditional detection methods is not enough to keep up with the increase of fraud and stay ahead of emerging schemes.

SME Perspectives: Claims Decisioning - The Missing Ingredient for P&C Insurers
Reports & Insights
SME Perspectives: Claims Decisioning - The Missing Ingredient for P&C Insurers

Traditional automation tools aren’t moving the needle for P&C insurers. How does adding AI-powered decisions affect outcomes?

SME Perspectives Expert Spotlight: Tom Harrington
Reports & Insights
SME Perspectives Expert Spotlight: Tom Harrington

An SME Perspectives Expert Spotlight with Tom Harrington.

TDI Investigates: APIs - Golden ticket to digital transformation success? - May 5th, 10:30 AM CET
Events
TDI Investigates: APIs - Golden ticket to digital transformation success? - May 5th, 10:30 AM CET

Investigating the role of APIs in digital transformation initiatives

April 14, 2022
Global Insurtech Summit - April 28, 2022
Events
Global Insurtech Summit - April 28, 2022

Event listing for the Global Insurtech Summit in London

April 7, 2022
SME Perspectives Expert Spotlight: Jim Sorrells, Claims Decisions
Reports & Insights
SME Perspectives Expert Spotlight: Jim Sorrells, Claims Decisions

Shift Subject Matter Expert Jim Sorrells talks insurance decisioning

Intelligent Decisioning for P/C Insurance
Reports & Insights
Intelligent Decisioning for P/C Insurance

Industry analyst report offering a primer on the concept of insurance decisioning

Four Questions with Puja Agrawal
Reports & Insights
Four Questions with Puja Agrawal

A Q&A with Shift Technology's Chief Commercial Officer Puja Agrawal.

Shift Technology Taps into Legentic Data to Help Insurers Make Better Decisions About Suspicious Claims
News
Shift Technology Taps into Legentic Data to Help Insurers Make Better Decisions About Suspicious Claims

Shift and Legentic have entered a technology partnership.

Shift Technology Achieves HITRUST Risk-based, 2-year Certification to Manage Risk, Improve Security Posture, and Meet Compliance Requirements
News
Shift Technology Achieves HITRUST Risk-based, 2-year Certification to Manage Risk, Improve Security Posture, and Meet Compliance Requirements

The Shift Technology AI decisioning solutions hosted at Microsoft Azure have earned Certified status for information security by HITRUST.

How Telehealth Can Prepare us for the Next Healthcare Disruption
Reports & Insights
How Telehealth Can Prepare us for the Next Healthcare Disruption

The adoption of telehealth is a huge benefit to healthcare. And while telehealth provides many benefits, it has also led to greater fraud.

On-Demand: Webinar with AHIP - AI's Next Generation: Strengthening Fraud Detection Within Senior Care
Events
On-Demand: Webinar with AHIP - AI's Next Generation: Strengthening Fraud Detection Within Senior Care

Learn how health plans are using AI to better detect fraud targeting our aging population.

March 17, 2022
Sedgwick Appoints Head of Fraud Technology and Intelligence in the UK
Press
Sedgwick Appoints Head of Fraud Technology and Intelligence in the UK

Claims Media reports on new head of fraud technology and intelligence in the UK.

Équité Association, Shift Technology partner to create AI-powered fraud detection platform
Press
Équité Association, Shift Technology partner to create AI-powered fraud detection platform

Canadian anti-fraud organization Équité Association has entered into a partnership with Shift Technology to develop a national fraud detection system.

Équité Association Partners with Shift Technology to Deliver a National Fraud Detection Platform
News
Équité Association Partners with Shift Technology to Deliver a National Fraud Detection Platform

Équité Association is partnering with Shift Technology to build a national fraud detection system using artificial intelligence (AI), a first for Property & Casualty (P&C) insurers and the Canadians who rely upon them.

The Future of Fraud Detection: Optimising Analytics Across the Policy Lifecycle
Press
The Future of Fraud Detection: Optimising Analytics Across the Policy Lifecycle

Fraud thrives in times of flux and uncertainty. It came as no surprise, then, that the first year of the pandemic saw fraud levels surge 33 per cent.

Life and Health Insurance Industry is Taking the Fight to Fraudsters
Press
Life and Health Insurance Industry is Taking the Fight to Fraudsters

The CLHIA recently announced an initiative with Shift Technology to use artificial intelligence (AI) to better identify benefits fraud.

Shift Technology and Duck Creek Partner to Implement AI Fraud Detection Within Duck Creek Claims
Press
Shift Technology and Duck Creek Partner to Implement AI Fraud Detection Within Duck Creek Claims

Insurers taking advantage of Duck Creek Claims will have real-time fraud alerts delivered directly to the claims management software environment.

Shift Technology and Duck Creek Partner to Implement AI Fraud Detection Within Duck Creek Claims
News
Shift Technology and Duck Creek Partner to Implement AI Fraud Detection Within Duck Creek Claims

Real-Time Delivery of Fraud Alerts Benefits Claims Professionals and Policyholders Alike BOSTON and PARIS, March 1, 2022 – Shift Technology, a provider of AI-driven decision automation and optimization solutions for the global insurance industry, and Duck Creek Technologies (Nasdaq: DCT), a leading global technology solutions provider to the property and casualty (P&C) insurance industry, today […]

Life and Health Insurers Fighting Fraud Through Powerful Artificial Intelligence
Press
Life and Health Insurers Fighting Fraud Through Powerful Artificial Intelligence

The CLHIA has introduced a new industry project to apply advanced AI to improve benefits fraud identification and investigation.

Life and Health Insurers to use Advanced Artificial Intelligence to Reduce Benefits Fraud
News
Life and Health Insurers to use Advanced Artificial Intelligence to Reduce Benefits Fraud

Toronto, February 14, 2022 – The Canadian Life and Health Insurance Association (CLHIA) is pleased to announce the launch of an industry initiative to pool

La Banque Postale Streamlines Customer Claims Pathway with Digital Solution Developed in Partnership with Shift Technology
News
La Banque Postale Streamlines Customer Claims Pathway with Digital Solution Developed in Partnership with Shift Technology

PARIS and BOSTON, January 24, 2021 – La Banque Postale Assurances IARD, La Banque Postale's insurance subsidiary which handles more than 100,000 household

LexisNexis Risk Solutions and Shift Technology Enter Strategic Alliance
News
LexisNexis Risk Solutions and Shift Technology Enter Strategic Alliance

Combination of LexisNexis Claims Clarity and Shift Insurance Decisioning Capabilities Gives Claims Professionals a Powerful New Tool for Automating Claims

Webinar: Removing the ‘vs’ from ‘Human vs. AI’ (hosted by Reuters)
Events
Webinar: Removing the ‘vs’ from ‘Human vs. AI’ (hosted by Reuters)

Webinar: Reuters Removing the ‘vs’ from ‘Human vs. AI’ The last 2 years have seen carriers asking their tech teams to make 2

December 10, 2021
Busting Ghost Brokers With Underwriting Risk Detection
Reports & Insights
Busting Ghost Brokers With Underwriting Risk Detection

Getting insurance is supposed to have gotten easier over the years. Online insurance brokerages and price comparison tools have made it easier to get the b

On-Demand:
Events
On-Demand: "Wrangling Telehealth" Shift Technology's Interactive Webinar

“Wrangling Telehealth,” Shift Technology’s Interactive Webinar December 2nd, 2021 3:00p.m. EST The National Health Care Anti-Fraud Association is one of th

November 27, 2021
Use Shift Technology Alongside Salesforce to Broaden Your Workforce Capabilities - December 2nd, 2021
Events
Use Shift Technology Alongside Salesforce to Broaden Your Workforce Capabilities - December 2nd, 2021

Webinar: December 2nd, 2021 Insurance claims are becoming more complex, and claim volumes are increasing—and it’s hard to hire and train experienced claims

December 1, 2021
Watch the Session at Transform Finance: Fraud in Financial Services APAC - December 9th, 2021
Events
Watch the Session at Transform Finance: Fraud in Financial Services APAC - December 9th, 2021

December 9th: Join the Shift Keynote at Transform Finance APAC Virtual Event Insurance fraud is endemic within the industry—according to our estimates, as

December 8, 2021
NHCAA Annual Training Conference - November 16-19
Events
NHCAA Annual Training Conference - November 16-19

Virtual Event: NHCAA Annual Training Conference November 16-19, 2021 Virtual Event Join Shift at 2021’s NHCAA Annual Training Conference, widely considered

November 15, 2021
ISG and Shift Technology Join Forces to Help Detect and Deter Insurance Fraud
News
ISG and Shift Technology Join Forces to Help Detect and Deter Insurance Fraud

Combination of Industry Leading Technology and Investigative Capabilities Results in Comprehensive Solution for Insurers BOSTON and DANVERS, Mass., Novembe

Using Tech to Win the Fight Against Fraud
Press
Using Tech to Win the Fight Against Fraud

There is nothing insurers want to do more than create the ultimate, friction-free process from end to end, for clients and for themselves. The ability to o

Shift Technology Secures Investment from Guidewire
News
Shift Technology Secures Investment from Guidewire

Strategic Investment Extends Company’s Recent Series D Funding Round and Strengthens Existing Partnership PARIS and BOSTON – November 2, 2021 – Shift Techn

Amica Selects Shift Technology
News
Amica Selects Shift Technology

America’s Oldest Mutual Insurer of Automobiles Selects Shift for Claims Fraud, Underwriting Fraud and Subrogation Detection PARIS and BOSTON – October 26,

Event - The Big Meet Up - November 18th
Events
Event - The Big Meet Up - November 18th

How far should automation go in claims? – Panel Discussion November 18th – 4:25 PM BST – The Big Meet Up Shift Technology is proud to sponsor The Big Meet

October 8, 2021
Shift's Healthcare Opportunity
Reports & Insights
Shift's Healthcare Opportunity

I recently joined Shift Technology to lead the company’s growth strategy and investment in the healthcare market. I’m excited about building healthcare pro

Saludsa Adopts Shift Claims Automation
News
Saludsa Adopts Shift Claims Automation

Innovative Provider of Prepaid Healthcare Plans Delivers New Levels of Customer Service Through use of Shift Technology Solutions PARIS and BOSTON and GUAY

Shift Technology, the Digital Companion of Insurers
Press
Shift Technology, the Digital Companion of Insurers

With its technologies based on artificial intelligence, the start-up helps insurers optimize their internal processes and customer journeys. Read more at:

Economical Insurance Selects Shift Technology for Fraud Detection
News
Economical Insurance Selects Shift Technology for Fraud Detection

Leading Canadian Property and Casualty Insurer to Automate Manual Process, Aiming for Improved Employee Productivity PARIS and BOSTON – August 11, 2021 – S

Stronger Together
Reports & Insights
Stronger Together

Recently, Shift was recognized by Microsoft for our contributions to their partner ecosystem. It’s not only a great honor, but also incredibly gratifying,

Shift Technology Announces Shift Claims Automation on Salesforce AppExchange, the World's Leading Enterprise Cloud Marketplace
News
Shift Technology Announces Shift Claims Automation on Salesforce AppExchange, the World's Leading Enterprise Cloud Marketplace

PARIS and BOSTON – July 21, 2021 – Shift Technology, a provider of decision automation and optimization solutions for the global insurance industry, today

Webinar - The Insurance Customer of The Future - July 28th
Events
Webinar - The Insurance Customer of The Future - July 28th

Ways Insurers Can Transform to Meet the Needs of The Customer of the Future Webinar - Wednesday, July 28 at 12 p.m. EST In this webinar, three diverse fina

July 17, 2021
Shift Technology Recognized as the Winner of 2021 Microsoft France Industry Award Partner of the Year
News
Shift Technology Recognized as the Winner of 2021 Microsoft France Industry Award Partner of the Year

Shift Technology Recognized as the Winner of 2021 Microsoft France Industry Award Partner of the Year Company also named a finalist for the 2021 Microsoft

Better Decisions = Happier Policyholders and Employees
Reports & Insights
Better Decisions = Happier Policyholders and Employees

I am sometimes amazed by the sheer number of complex processes and sub-process that drive the insurance industry on a daily basis. And each of these proces

SAISON Automobile and Fire Insurance Goes Live on Shift Claims Fraud Detection
News
SAISON Automobile and Fire Insurance Goes Live on Shift Claims Fraud Detection

PARIS and BOSTON – June 24, 2021 – Shift Technology, a provider of AI-driven decision automation and optimization solutions for the global insurance indust

Shift Improper Payment Detection Addresses $100+ Billion per Year Challenge Facing Health Insurers
News
Shift Improper Payment Detection Addresses $100+ Billion per Year Challenge Facing Health Insurers

Latest Technology in the Shift Insurance Suite Gives Health Payers New Tools  to Better Mitigate the Impact of Fraud, Waste, and Abuse PARIS and BOSTON – J

La Macif Turns to Shift Technology’s AI to Standardize Practices and Improve Group Level Operational Efficiency
News
La Macif Turns to Shift Technology’s AI to Standardize Practices and Improve Group Level Operational Efficiency

PARIS and BOSTON – June 3, 2021 – Shift Technology, a provider of AI-driven decision automation and optimization solutions for the global insurance industr

Fueling Innovation
Reports & Insights
Fueling Innovation

When Shift received its Series D investment round, I started getting a lot of the same question, “So, what are you going to use the money for?” I understoo

On-Demand: Webinar - The Future of Insurance Fraud
Events
On-Demand: Webinar - The Future of Insurance Fraud

Webinar – The Future of Insurance Fraud June 23, 2021  - 02:00 PM BST Insurance fraud tactics evolve. The industry hurries to catch up. Fraud tactics evolv

June 22, 2021
Cegedim Insurance Solutions and Shift Technology Enter Partnership to Support Insurers in the Struggle Against Improper Healthcare Payments
News
Cegedim Insurance Solutions and Shift Technology Enter Partnership to Support Insurers in the Struggle Against Improper Healthcare Payments

Paris and Boston, May 25, 2021 - Cegedim Insurance Solutions, a major player in software solutions and business services for personal insurance, and Shift

Shift Technology Secures $220 Million in a Series D Investment Round Led by Advent International
News
Shift Technology Secures $220 Million in a Series D Investment Round Led by Advent International

PARIS and BOSTON – May 06, 2021 – Shift Technology, a SaaS provider of artificial intelligence (AI)-driven decision automation and optimization solutions f

Webinar - Reduce Fraud and Maximize Claims Efficiency - Recording Available
Events
Webinar - Reduce Fraud and Maximize Claims Efficiency - Recording Available

Webinar - Reduce Fraud and Maximize Claims Efficiency Webinar - May 11th - Recording Available Fraudulent claims cost insurers billions every year, plus sl

May 1, 2021
Insurance Fraud Bureau signs ‘landmark partnership’ with Shift Technology to build fraud detection system for UK insurance industry
News
Insurance Fraud Bureau signs ‘landmark partnership’ with Shift Technology to build fraud detection system for UK insurance industry

IFB’s new system will launch in early 2022 and will use Artificial Intelligence (AI). With technology and fraud evolving faster than ever.

Webinar - Shifting the Payer Mindset - Recording Available
Events
Webinar - Shifting the Payer Mindset - Recording Available

Webinar - Shifting the Payer Mindset: How Breaking Down Silos Helps To Operationalize Data Insights For Improved Outcomes  - Webinar -May 13th - Recording

April 17, 2021
Buckle Signs with Shift Technology for Fraud Detection
News
Buckle Signs with Shift Technology for Fraud Detection

Innovative Provider of Insurance for Rideshare Drivers to use Artificial Intelligence to Identify Suspicious Claims PARIS and BOSTON and JERSEY CITY, N.J.

Empowering Employees to
Reports & Insights
Empowering Employees to "Be There" for Policyholders

For many customers, buying insurance is one of the most unique transactions they will ever make. It’s not that insurance, in and of itself, is a strange th

Panel Discussion - Fraud Insights: Uncovering the Trends Shaping Healthcare Fraud, Waste, and Abuse - Recording Available
Events
Panel Discussion - Fraud Insights: Uncovering the Trends Shaping Healthcare Fraud, Waste, and Abuse - Recording Available

Panel Discussion - Fraud Insights: Uncovering the Trends Shaping Healthcare Fraud, Waste, and Abuse  March 23rd - Recording Available It is estimated that

March 2, 2021
First Central Goes Live with Shift Insurance Suite to Mitigate Fraud in Application and Claims Processes
News
First Central Goes Live with Shift Insurance Suite to Mitigate Fraud in Application and Claims Processes

UK Motor Insurer partners with Shift Technology for cutting-edge AI-driven fraud detection PARIS and BOSTON and HAYWARDS HEATH, UNITED KINGDOM – February 2

Webinar - AI: Putting Insurers on the Path to Better Decision Making - Recording Available
Events
Webinar - AI: Putting Insurers on the Path to Better Decision Making - Recording Available

AI: Putting Insurers on the Path to Better Decision Making March 16th - Recording Available Insurance is a business that relies on making the right decisio

February 20, 2021
Shift Technology and CRIF Collaborate in the Fight Against Insurance Fraud
News
Shift Technology and CRIF Collaborate in the Fight Against Insurance Fraud

MIB CUE Members Will Be Able to Access Fraud Intelligence Data from CRIF’s Sherlock Service to Strengthen Shift Claims Fraud Detection Analysis PARIS and B

Event - Insurance Innovators Fraud & Claims - March 10th
Events
Event - Insurance Innovators Fraud & Claims - March 10th

A Digital Future: How Will Technology Change the Claims Process? - Panel Discussion March 10th - 11:05 AM GMT - Insurance Innovators Fraud & Claims Shift T

February 9, 2021
Shift Technology Automates and Optimizes Decision Making Across the Policy Lifecycle
News
Shift Technology Automates and Optimizes Decision Making Across the Policy Lifecycle

Shift Insurance Suite Expands to Include Underwriting, Subrogation and Financial Crime Detection PARIS and BOSTON – January 27, 2021 – Shift Technology, a

Shift Insurance Suite Now Applies Artificial Intelligence Across Policy Lifecycle Processes
News
Shift Insurance Suite Now Applies Artificial Intelligence Across Policy Lifecycle Processes

New Products and Solution Upgrades Address Rapidly Changing Business Requirements PARIS and BOSTON – January 27, 2021 – Shift Technology, a provider of AI-

Panel Discussion- What’s the Plan? Health Insurers’ Responses to the Fraud Risks in 2021 - Recording Available
Events
Panel Discussion- What’s the Plan? Health Insurers’ Responses to the Fraud Risks in 2021 - Recording Available

What’s the Plan? Health Insurers’ Responses to the Fraud Risks in 2021  Panel Discussion - January 12th - Recording Available Around the world, COVID-19 ha

January 4, 2021
Génération Fights Against Fraud and Simplifies Health Management with Shift Technology
News
Génération Fights Against Fraud and Simplifies Health Management with Shift Technology

PARIS and BOSTON – January 6, 2021 – Shift Technology, a provider of AI-native fraud detection and claims automation solutions for the global insurance ind

New Year's Musings
Reports & Insights
New Year's Musings

When I joined Shift Technology back in May, I knew I was getting into something special. Just how special was yet to be known. No one needs to be reminded

The Aréas Group Optimizes its Fight Against Auto Insurance Fraud with Shift Claims Fraud Detection
News
The Aréas Group Optimizes its Fight Against Auto Insurance Fraud with Shift Claims Fraud Detection

PARIS and BOSTON – December 17, 2020 – Shift Technology, a provider of AI-native fraud detection and claims automation solutions for the global insurance i

Shift Technology Delivers Fraud Detection for Elephant Insurance
News
Shift Technology Delivers Fraud Detection for Elephant Insurance

Insurer Aims to Detect Suspicious Activities Earlier in the Claims Process PARIS and BOSTON – December 15, 2020 – Shift Technology, a provider of AI-native

Admiral Spanish Operation Banks on Shift Technology’s AI for Fraud Detection and Prevention
News
Admiral Spanish Operation Banks on Shift Technology’s AI for Fraud Detection and Prevention

The Insurer has deployed Shift Claims Fraud Detection to Support Claims Professionals’ Efforts in Detecting Suspected Fraudulent Claims PARIS and BOSTON –

Shift Technology Analyzes Fraud, Waste, and Abuse Trends Impacting the Global Health Insurance Industry
News
Shift Technology Analyzes Fraud, Waste, and Abuse Trends Impacting the Global Health Insurance Industry

BOSTON and PARIS – November 25, 2020 - Shift Technology, a provider of AI-native fraud detection and claims automation solutions for the global insurance i

Luko and Shift Technology Apply Artificial Intelligence to the Fight Against Fraud
News
Luko and Shift Technology Apply Artificial Intelligence to the Fight Against Fraud

BOSTON and PARIS – November 24, 2020 - Shift Technology, a provider of AI-native fraud detection and claims automation solutions for the global insurance i

Data Security and Privacy at Shift
Reports & Insights
Data Security and Privacy at Shift

It’s well known that Artificial Intelligence (AI) is only as good as the data it uses. The more data available for the models, and the higher the quality,

Webinar- Lift the Innovation Lockdown - October 29th - 11 AM EST
Events
Webinar- Lift the Innovation Lockdown - October 29th - 11 AM EST

Lift the Innovation Lockdown for the Ultimate Claims Customer Experience Webinar - October 29th - 11:00 AM EST Throughout 2020 insurance companies around t

October 24, 2020
MAPFRE and Shift Technology Join Forces to Reinvent the Customer Claims Experience
News
MAPFRE and Shift Technology Join Forces to Reinvent the Customer Claims Experience

The Spanish insurer is designing a new claims process supported by claims automation technology from the recognized AI startup PARIS and BOSTON – October 1

Transforming the Insurance Industry Together
Reports & Insights
Transforming the Insurance Industry Together

The insurance industry is driven by decisions. Is the claim legitimate, or does it show indications of fraud? Can a policyholder manage their claim online,

Tokio Marine Indonesia Implements Shift Technology to Fight Auto Insurance Fraud
News
Tokio Marine Indonesia Implements Shift Technology to Fight Auto Insurance Fraud

Shift’s Force Fraud Detection Solution to Support Insurer’s Overall Fraud Fighting Initiatives Paris & Boston – September 29, 2020 – Shift Technology, a pr

Falcon Insurance Company Chooses Shift Technology for Fraud Detection
News
Falcon Insurance Company Chooses Shift Technology for Fraud Detection

Innovative Auto Insurer Views Effective Fraud Detection as Critical to Achieving Company Mission PARIS and BOSTON – September 9, 2020 – Shift Technology, a

Shift Technology to Support Fraud Detection and Subrogation Initiatives for Central Insurance
News
Shift Technology to Support Fraud Detection and Subrogation Initiatives for Central Insurance

Company’s Force Technology Solution to Provide AI-based Insurance Decision Science to Key Claims Processes PARIS and BOSTON and VAN WERT, Ohio – September

Shift Technology Selected by iA Auto and Home Insurance to Identify Suspicious P&C Claims
News
Shift Technology Selected by iA Auto and Home Insurance to Identify Suspicious P&C Claims

Effective Fraud Detection Seen as Critical Element to Exceeding Customer Satisfaction Goals PARIS and BOSTON – August 4, 2020 – Shift Technology, a provide

Webinar - COVID-19 Threats - July 7 - Recording Available
Events
Webinar - COVID-19 Threats - July 7 - Recording Available

Opportunistic or Organized Insurance Fraud – How can insurers keep ahead of COVID-19 threats? Webinar – Tue, July 7, 2020 – Recording Available Experience

July 6, 2020
Shift & ALFA Join Forces Against Organized Fraud
Customer Stories
Shift & ALFA Join Forces Against Organized Fraud

Working with a number of leading French Auto insurers, French insurance association ALFA set out to identify and defeat fraud impacting multiple insurance

Webinar - Health Insurance - Jun 25 - Recording Available
Events
Webinar - Health Insurance - Jun 25 - Recording Available

Health Insurance: Best Practices in Using AI to Fight Fraud, Waste, and Abuse Webinar - Thu, Jun 25, 2020 - Recording available Artificial Intelligence is

June 24, 2020
1ST CENTRAL Selects Shift Technology to Spot Potential Fraud in the Claims and Application Process
News
1ST CENTRAL Selects Shift Technology to Spot Potential Fraud in the Claims and Application Process

UK Motor Insurer Views Fraud Mitigation as Benefiting Honest Policyholders PARIS and BOSTON – June 10, 2020 – Shift Technology, a provider of AI-native fra

MetLife Japan announced the adoption of AI solution “Force” for fraudulent claim detection
News
MetLife Japan announced the adoption of AI solution “Force” for fraudulent claim detection

MetLife Japan (MetLife Insurance K.K.) has announced its official launch of Shift Technology’s Force to detect fraudulent insurance claims. The following i

Frost & Sullivan Names Shift Technology 2020 Global Claims Solutions for Insurance Market Leadership Award Winner
News
Frost & Sullivan Names Shift Technology 2020 Global Claims Solutions for Insurance Market Leadership Award Winner

Company Recognized for Providing an Invaluable Service to the Insurance Industry to which it has Completely Dedicated its Efforts. PARIS and BOSTON – May 2

Frost & Sullivan Names Shift Technology 2020 Global Claims Solutions for Insurance Market Leadership Award Winner
Reports & Insights
Frost & Sullivan Names Shift Technology 2020 Global Claims Solutions for Insurance Market Leadership Award Winner

Company Recognized for Providing an Invaluable Service to the Insurance Industry to which it has Completely Dedicated its Efforts. PARIS and BOSTON – May 2

Detecting Fraud in an Uncertain Future
Reports & Insights
Detecting Fraud in an Uncertain Future

Organizations and industries across the globe have been dramatically impacted by COVID-19, but few have been more effected than the travel industry. Unfort

Aioi Nissay Dowa Insurance Goes Live on Shift Technology’s Force to Detect Suspicious Claims
News
Aioi Nissay Dowa Insurance Goes Live on Shift Technology’s Force to Detect Suspicious Claims

Aioi Nissay Dowa Insurance Co., Ltd., headquartered in Shibuya-ku, Tokyo and part of MS&AD Insurance Group recently went live with its deployment of Shift

Shift Technology and Snapsheet Partner to Add Fraud Detection to Snapsheet Claims Management Platform
News
Shift Technology and Snapsheet Partner to Add Fraud Detection to Snapsheet Claims Management Platform

Integration Allows Shift’s Force Fraud Detection Solution to Seamlessly Deliver Alerts to Snapsheet Users  PARIS and BOSTON and CHICAGO – May 11, 2020 – Sh

Fraud, Waste, and Abuse During a Pandemic
Reports & Insights
Fraud, Waste, and Abuse During a Pandemic

While the world grapples with what it really means to be “essential” or “non-essential” in the context of the COVID-19 pandemic, there is one group that si

L’olivier Assurance Sought New Solution to Fight Claims Fraud
Customer Stories
L’olivier Assurance Sought New Solution to Fight Claims Fraud

L’olivier Assurance, an online French Auto insurer, recognized that it needed a new solution to fight claims fraud to continue offering competitive pricing

Generali France to Increase Detection Rate
Customer Stories
Generali France to Increase Detection Rate

Global insurer Generali France needed to increase the detection rate on fraudulent property claims. To achieve this goal Generali France is using Force, Sh

Pan-Asian Insurance Company Improves Fraud Detection
Customer Stories
Pan-Asian Insurance Company Improves Fraud Detection

A rapidly growing multi-line pan-Asian insurance company was experiencing an increasing amount of fraud, waste and abuse. To improve fraud detection, incre

Shift Technology and ALFA Join Forces to Fight Organized Auto Insurance Fraud
News
Shift Technology and ALFA Join Forces to Fight Organized Auto Insurance Fraud

Industry Coalition Aims to Identify Related Incidents Impacting Two or More Insurers  PARIS & BOSTON – April 21, 2020 – Shift Technology, a provider of AI-

Inaugural Fraud Insights Report Published by Shift Technology
News
Inaugural Fraud Insights Report Published by Shift Technology

Addresses Key Fraud Trends Impacting the Global Insurance Industry PARIS and BOSTON – April 16, 2020 – Shift Technology, a provider of AI-native fraud dete

Shift Technology Partners with Cigna to Protect Customers Against Fraud
News
Shift Technology Partners with Cigna to Protect Customers Against Fraud

Insurer to Benefit from Using Artificial Intelligence to Uncover Potential Fraud PARIS and BOSTON – April 9, 2020 – Shift Technology, a provider of AI-nati

Shift Technology Joins National Health Care Anti-Fraud Association
News
Shift Technology Joins National Health Care Anti-Fraud Association

Membership Supports Mission to Prevent Health Care Fraud, Waste and Abuse PARIS and BOSTON – April 2, 2020 – Shift Technology, a provider of AI-native frau

Shift + Guidewire = More Powerful Tools for Claims Professionals
Reports & Insights
Shift + Guidewire = More Powerful Tools for Claims Professionals

When Shift first announced its partnership with Guidewire, my colleague Stuart Rose, head of Product Marketing, took a look at the importance of core trans

Shift Technology Responds to COVID-19 Outbreak
Reports & Insights
Shift Technology Responds to COVID-19 Outbreak

Like businesses around the world, Shift Technology is operating in uncharted waters. And while the COVID-19 outbreak is clearly impacting how business is c

Mitsui Sumitomo Insurance
Customer Stories
Mitsui Sumitomo Insurance

Mitsui Sumitomo Insurance partially launched Force, in early 2019. Based on its initial results, the project was expanded to provide fraud detection for au

Shift Technology’s Force Add-on for ClaimCenter Now Available in Guidewire Marketplace
News
Shift Technology’s Force Add-on for ClaimCenter Now Available in Guidewire Marketplace

Real-time analysis to help insurers to combat estimated $40 billion in industry annual fraud losses   PARIS, BOSTON, and SAN MATEO, Calif. – March 12, 2020

Seguros Banorte Selects Shift Technology for Fraud Detection
News
Seguros Banorte Selects Shift Technology for Fraud Detection

Implementation Covers Auto Sector for one of Mexico’s Leading Insurers PARIS & BOSTON – March 5, 2020 – Shift Technology, a provider of AI-native fraud det

What's Driving Innovation and Transformation in Insurance?
Reports & Insights
What's Driving Innovation and Transformation in Insurance?

According to Gartner analyst Kimberly Harris-Ferrante, in the report Innovation Insight for Artificial Intelligence in Life and P&C Insurance*, “Adoption a

With Shift Technology, Suravenir Assurance Optimizes its Fight Against Automobile and Multi-Risk Home Insurance Fraud
News
With Shift Technology, Suravenir Assurance Optimizes its Fight Against Automobile and Multi-Risk Home Insurance Fraud

PARIS & BOSTON – February 6, 2020 – Shift Technology, a provider of AI-native fraud detection and claims automation solutions for the global insurance indu

Shift Technology Names Nathalie Parent Chief People Officer
News
Shift Technology Names Nathalie Parent Chief People Officer

Veteran HR Professional Joins Executive Management Team to Support Global Growth  PARIS & BOSTON – January 22, 2020 – Shift Technology, a provider of AI-na

2020 – An outlook for the Future of Insurance
Reports & Insights
2020 – An outlook for the Future of Insurance

As one decade ends and another one begins, it’s the perfect time to look back over the last ten years and make a few predictions for the next ten years. In

It’s Always Been a Matter of Trust
Reports & Insights
It’s Always Been a Matter of Trust

The insurance industry is built on trust. Policyholders pay their premiums. From there, they trust fair compensation will occur quickly and efficiently if

Fraud, Waste & Abuse Detection: Is Your Health Insurance Data Ready?
Reports & Insights
Fraud, Waste & Abuse Detection: Is Your Health Insurance Data Ready?

Health care fraud is rampant, and health insurance companies are challenged with preventing a staggering amount of fraud, waste, and abuse cases. It is est

Still no Disruption?
Reports & Insights
Still no Disruption?

Last month I attended yet another great and amazing InsurTech event. Perfectly organized by the DIA team and even providing attendees with one of the best

Fraud Awareness Week: The Many Faces of Fraud, Waste and Abuse
Reports & Insights
Fraud Awareness Week: The Many Faces of Fraud, Waste and Abuse

What do the following have in common? Patients misrepresenting a non-covered procedure as medically necessary to get insurance to reimburse the cost; unbun

Defeating fraud: the key to automating claims with confidence
Reports & Insights
Defeating fraud: the key to automating claims with confidence

Claims automation is great for consumers, but challenging for insurers! Shift's Chief Data Scientist @ArnaudGrapinet highlights the number one problem faci

International Fraud Awareness Week: New Fraud Detection Solutions for Old Insurance Claims Tricks
Reports & Insights
International Fraud Awareness Week: New Fraud Detection Solutions for Old Insurance Claims Tricks

AI fraud detection for fake insurance claims is key in the battle against rising fraud cases. Learn about it in our International Fraud Awareness Week blog.

Tear Down The Walls: Liberating Siloed Data to Drive Innovation
Press
Tear Down The Walls: Liberating Siloed Data to Drive Innovation

A Contributed Article by Marcel Gordon: As insurers strive to launch new strategic initiatives, especially AI-driven programs that rely heavily on data for

Shift Seminar Tokyo: Providing Answers to the Questions on the Minds of Japanese Insurers
Reports & Insights
Shift Seminar Tokyo: Providing Answers to the Questions on the Minds of Japanese Insurers

Recently, Shift Japan hosted more than 120 insurance-industry professionals at its inaugural Shift Seminar Tokyo event. Covering the theme “AI strategies t

Travel insurance: the coolest kid on the block
Press
Travel insurance: the coolest kid on the block

In line with such thinking, Shift Technology strongly believes in the potential of AI to unlock the future of insurance. The company works to create AI-nat

L'olivier: Artificial Intelligence Working to Detect Auto Insurance Fraud
News
L'olivier: Artificial Intelligence Working to Detect Auto Insurance Fraud

L'olivier - assurance auto, an auto insurer and French subsidiary of the English group Admiral, a European leader in automobile insurance, is joining Insur

Generali France: Artificial Intelligence Working to Detect P&C Insurance Fraud
News
Generali France: Artificial Intelligence Working to Detect P&C Insurance Fraud

Generali France has set itself some ambitious goals in the fight against fraud and hopes for support from Artificial Intelligence and Data Science in order

Belgian Insurer Ethias Chooses Shift's Force Fraud Detection Solution
News
Belgian Insurer Ethias Chooses Shift's Force Fraud Detection Solution

 Leading Belgian Insurer Ethias Selects Shift Technology Auto, Workers Compensation and Property Lines to Benefit from AI-native Fraud Detection PARIS & BO

100 Conversations About Just One Thing
Reports & Insights
100 Conversations About Just One Thing

Claims, claims, claims, claims and more claims. At InsureTech Connect 2019 it feels like we’re having 100 different conversations about just one thing, and

Unlocking the Future of Insurance at ITC
Reports & Insights
Unlocking the Future of Insurance at ITC

Next week, thousands of Insurance executives, IT professionals and solution vendors will gather at the annual InsureTech Connect Conference in Las Vegas. I

Shift Named in Next40 Index of Most Promising French Start-Ups
News
Shift Named in Next40 Index of Most Promising French Start-Ups

We’re proud that Shift has been named to the NEXT 40 – a group of technology start-ups identified by the French government as the 40 most promising compani

Connected Claims Europe
Events
Connected Claims Europe

At Insurance Nexus' Connected Claims Europe, Sept. 18-19 in Amsterdam, hear from our Chief Data Scientist Arnaud Grapinet. In his talk, Thursday the 19th a

September 7, 2019
Detecting Insurance Fraud is Heating Up
Reports & Insights
Detecting Insurance Fraud is Heating Up

An inflated value for stolen property. A body shop estimate that happens to include pre-existing damage. Medical charges for nonexistent conditions. It’s a

FWD Singapore Taps Shift Technology to Improve Claims Assessment Capabilities
News
FWD Singapore Taps Shift Technology to Improve Claims Assessment Capabilities

Pan-Asian Insurer Looking to Accelerate Claims Processing Time, Thereby Improving the Customer Experience  PARIS & BOSTON – September 5, 2019 – Shift Techn

AI is Helping the Heart and Soul of Insurance Companies
Reports & Insights
AI is Helping the Heart and Soul of Insurance Companies

Much is being been written about the impact artificial intelligence (AI) will have on the insurance industry. For example, according to an Accenture survey

Discovering New Avenues for Reducing Costs
Customer Stories
Discovering New Avenues for Reducing Costs

A leading provider of commercial insurance knew that undiscovered fraud was impacting their bottom line. After an extensive evaluation of the solutions ava

Shift Technology Joins Guidewire PartnerConnect Alliance Program
News
Shift Technology Joins Guidewire PartnerConnect Alliance Program

New Partner’s cloud-based solution applies advanced AI to insurance claims fraud detection PARIS, France, and BOSTON, USA, 21 August, 2019 – Shift Technolo

Empowering Claims Handlers to Investigate Fraud
Customer Stories
Empowering Claims Handlers to Investigate Fraud

A leading provider of travel insurance realized they had a significant problem. They knew fraudulent claims were an issue. They knew fraudulent claims were

Going Beyond Business Rules to Improve Accuracy
Customer Stories
Going Beyond Business Rules to Improve Accuracy

A US-based P&C provider knew they had to deal with the potential of fraudulent claims and took the steps to provide their SIU with fraud detection technolo

Claims Magazine Cover Story: Creating an AI Claims Handler by Marcel Gordon
Press
Claims Magazine Cover Story: Creating an AI Claims Handler by Marcel Gordon

By using the claims handler’s perspective of the claims process, we can clearly see how AI techniques can be used to automate the tasks involved in resolvi

Solving The Customer Claims Experience Puzzle
Reports & Insights
Solving The Customer Claims Experience Puzzle

The moment of truth for any insurance company is the claims process. How an insurer handles its customer at the time of loss is telling. irrespective of wh

How Does FORCE Stack Up in Celent's Fraud Detection Vendor Spectrum?
Reports & Insights
How Does FORCE Stack Up in Celent's Fraud Detection Vendor Spectrum?

Celent is a highly respected industry analyst firm covering the insurance and financial services space. Their stated purpose is to provide independent and

Shift Technology Teams With Accenture to Enable Seamless Fraud Detection in Guidewire’s Claims-Management Solution
News
Shift Technology Teams With Accenture to Enable Seamless Fraud Detection in Guidewire’s Claims-Management Solution

API-based connectivity between Shift’s FORCE and Accenture’s cloud-hosted Guidewire ClaimCenter implementation helps accelerate claims resolution PARIS and

Shift Technology Raises $60M to Expand Use of AI for Fraudulent Claims Detection
Press
Shift Technology Raises $60M to Expand Use of AI for Fraudulent Claims Detection

Shift Technology has raised $60 million in new venture financing, money that will help grow the reach of its artificial intelligence and big data technolog

CNA Selects Shift Technology for AI-driven Fraud Detection
News
CNA Selects Shift Technology for AI-driven Fraud Detection

PARIS & BOSTON – March 4, 2019 – Shift Technology, a provider of AI-native solutions for the global insurance industry, today announced that it has entered

Shift Technology Lands $60 Million in C-Round
News
Shift Technology Lands $60 Million in C-Round

Led by Bessemer Venture Partners, Funding to Accelerate Mission of Enabling a Superior Claims Experience Through the Power of AI PARIS & BOSTON – March 4,

Shift Technology & Mitsui Sumitomo Seguros Tackle Digital Transformation in Brazilian Insurance Market
News
Shift Technology & Mitsui Sumitomo Seguros Tackle Digital Transformation in Brazilian Insurance Market

Shift Technology & Mitsui Sumitomo Seguros Tackle Digital Transformation in Brazilian Insurance Market Deployment of AI-native Fraud Detection Solution Sup

Shift Technology to Provide AI-driven Fraud Detection for P&V Group
News
Shift Technology to Provide AI-driven Fraud Detection for P&V Group

Shift Technology to Provide AI-driven Fraud Detection for P&V Group Implementation Supported by Core Systems Integration Delivered by V-NEO/GFT PARIS & BOS

US-based Assurant selects Shift's FORCE as preferred fraud detection solution!
News
US-based Assurant selects Shift's FORCE as preferred fraud detection solution!

Company looks to leverage Shift’s AI technology to better mitigate fraud and subrogation losses as first steps towards claims automation Shift announced to

HICFG selects Shift to develop new counter fraud database in the UK!
News
HICFG selects Shift to develop new counter fraud database in the UK!

LONDON--(Business Wire)--Shift Technology, a solution provider with a focus on enabling insurance organizations to successfully tackle the ongoing and grow

Today we open the doors of our U.S. headquarters in Boston!
News
Today we open the doors of our U.S. headquarters in Boston!

PARIS & BOSTON--(BUSINESS WIRE) Shift Technology a Paris-based a provider of claims fraud detection and other claims related applications has announced its

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