2x

Increase recovery rates

33% +

Accelerate FNOL to Recovery

A complete approach

Analyse claim details

Assess incidents using AI trained, insurance-specific models

Detect viable opportunities

Synthesise details to assess fault and identify individual exposures

Provide next best actions

Issue guidance to quickly secure time-sensitive evidence

Create recovery summary

Support strong negotiations with packaged liability rationale

Integration

Available in the Shift UI or the core claims system along with next best actions

Agentic AI to streamline subrogation

Expand fraud visibility

Analyse claim details, free-form notes and documents to quickly assess subrogation potential and apply local jurisdictions to escalate the most viable opportunities.

Increase recovery rates

» 2x recovery rates

Identify hard-to-find exposures and monitor for claim updates that trigger new exposures to offset rising claim costs and improve loss ratios.

Improve handler efficiency

» 33% + faster time to recovery

Automate liability estimations, provide next best actions to guide recovery and generate summaries to support negotiations and arbitrations with concise rationale.

Delight policyholders

Return excesses and help control rate increases to drive customer satisfaction and retention.

Strategic insurers choose Shift

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Unmatched AI-ready data

Built on billions of insurance-trained, AI-ready data elements, Shift AI agents are purpose-built to deliver high quality outcomes that insurers trust

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Deep insurance expertise

More than a decade of industry experience with insurer processes, systems, and data enables Shift AI and teams to anticipate and drive lasting transformation

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Human + AI collaboration

Human-in-the-loop by design, Shift agents work alongside human experts, ensuring every action is transparent and auditable

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Demonstrated impact

Trusted by the world's leading insurers to turn reactive processes into real-time results: lower losses, faster cycles, and superior customer experiences