All of our resources - News, Press, Perspectives and Events - gathered in a handy, searchable spot.
Discover how Shift Technology is revolutionising the insurance industry with agentic AI, enhancing automation and decision-making for insurers.
Explore how Shift's embrace of agentic AI is transforming insurance processes, enhancing decision-making, and addressing industry challenges.
Discover how agentic AI is transforming the insurance industry, enhancing efficiency, and bridging talent gaps for insurers in our interview with Jeremy Jawish.
Join an immersive Insurtech session for insurance & tech pros exploring AI, intelligent agents, Microsoft Fabric, and real-world industry use cases.
AXA extends its partnership with Shift Technology for five more years to enhance AI-driven solutions in claims, fraud detection, and underwriting across global operations.
Join us for a 45-minute webinar where experts share common FWA challenges insurers face—and how tech helps solve them.
UK insurer Covéa selects Shift Technology as a long-term strategic partner to support a new end-to-end approach spanning underwriting, claims and mid-term policy adjustments.
Shift is proud to sponsor the Technology Award at the 2026 British Insurance Awards, celebrating innovation and excellence that is transforming the insurance industry.
Covéa partners with Shift Technology to enhance fraud and risk management across insurance processes, improving efficiency and decision-making with AI-driven solutions.
Covéa partners with Shift Technology to enhance fraud detection and operational efficiency across the insurance lifecycle through a unified risk intelligence framework.
Shift Technology attends the ILC Property Claims Networking Lunch 2026, connecting UK leaders to discuss innovation and the future of property claims.
GenAI has industrialised document fraud. This article gives practical, multi-layered defenses that insurers can deploy today to detect, triage and investigate high‑volume, high‑fidelity attacks.
Shift Technology and AXA renew their strategic AI partnership, enhancing fraud detection and claims efficiency across 15 countries, driving innovation and operational excellence in insurance.
Document Fraud in the age of GenAI — Learn how AI forensics, automated OCR and data structuring expose manipulated documents and boost SIU detection.
Explore how addressing AI hallucinations can enhance the reliability of insurance AI, ensuring more accurate claims automation and fraud detection. Learn the importance of enabling AI to say, "I don't know."
Explore the impact of reasoning models in AI applied to insurance, focusing on performance, cost, and latency across various use cases.
The pet insurance market is evolving fast as rising vet costs and a CMA review push providers to simplify policies, fight fraud and innovate for pet owners.
Health insurance providers are leveraging AI to detect sophisticated document fraud, streamline claims, and enhance customer trust.
Travel claims insurance is leveraging AI, data sharing, and collaboration to detect fraud, protect customers, and streamline legitimate claims.
See how Shift Underwriting combines automation with robust risk control — near‑real‑time alerts, faster decisions, and up to 50% performance gains.
Shift Technology introduces Shift Claims, an AI-powered platform to streamline and enhance claims operations through automation and advanced task management.
Discover how agentic AI automates claims management and significantly reduces claims handling burdens.
Insurers in Australia are uniting to combat fraud with a new platform for sharing data on fraudulent claims, starting with car insurance.
ICA partners with Shift Technology and EXL to launch a national platform for detecting and investigating insurance fraud, focusing on motor insurance claims. Development begins in early 2026.
Explore how artificial intelligence is transforming the insurance industry by assessing risk, detecting fraud, and processing claims, with increasing adoption among major insurers.
Insurance Council of Australia to launch a data-driven fraud detection platform, enhancing security and reducing costs for policyholders nationwide.
New collaboration to create a national fraud detection platform for Australia's insurance industry, focusing on motor insurance claims, using advanced analytics for real-time alerts and investigations.
The Insurance Council of Australia partners with tech firms to create a real-time fraud detection platform, enhancing industry collaboration and combating organized fraud.
Shift Technology is recognized by Sønr as a top insurtech transforming the insurance industry with AI solutions for underwriting, claims, and fraud detection.
While the benefits of easily validated identification may seem obvious, the sector must ensure it navigates the implementation of digital IDs with care and consideration
Explore how generative AI tools both aid insurers in detecting fraudulent claims and pose new challenges in sophisticated image manipulation. Main Point Summary: The blog discusses how generative AI (Gen AI) is a double-edged sword in the insurance industry. While it helps insurers detect fraud by analysing images and metadata, it also enables fraudsters to create convincing fake evidence. The article explores techniques like Error-Level Analysis (ELA) and the use of Vision Transformers to distinguish between real and AI-generated images, emphasising the importance of advanced AI tools in combating insurance fraud.
Discover how advances in OCR and Gen AI are transforming data extraction from European Accident Reports, enhancing efficiency and accuracy in insurance claims processing.
Fraud has become a digital arms race, and while both insurers and gaming operators face complex threats, the gaming industry’s real-time, adaptive fraud detection systems offer valuable lessons for insurers.
France has become a leading fintech hub, transforming how people manage money through innovation, technology, and a thriving startup ecosystem.
Agentic AI can revolutionize business processes with full-cycle automation, significantly enhancing productivity and financial outcomes, explains Rob Malan at Shift Technology’s webinar.
Shift Technology leverages advanced AI and insurance expertise to detect and prevent document fraud, doubling fraud detection rates by analysing and classifying insurance documents with precision.
Explore the impact of agentic AI for the insurance industry with real examples shared by Shift, McKinsey and Microsoft.
Shift Technology’s Women in Fraud network hosted a coaching workshop to foster ambition, resilience, and professional connections among female insurance fraud professionals
Shift Technology has launched Shift Claims, an AI solution that streamlines insurance claims with smarter automation and better decision support.
Shift Claims uses agentic AI to cut losses, speed up insurance claims, and blend automation with human insight.
Shift Technology’s Shift Claims leverages agentic AI to streamline claims handling, reduce costs, and improve accuracy and customer experience.
Shift Claims uses agentic AI to automate and guide insurance claims, boosting efficiency, accuracy, and customer experience.
Shift Claims by Shift Technology uses agentic AI to automate insurance claims, cut losses, speed up handling, and boost accuracy over 99%.
Shift Technology launches Shift Claims, an AI-powered solution transforming insurance claims handling through automation, improved accuracy, and enhanced customer satisfaction.
Discover how Agentic AI revolutionizes insurance claims with advanced automation, multi-step reasoning, and enhanced decision-making capabilities in this insightful Four Question with installment with Eric Sibony.
Discover why 2025 is crucial for US P&C insurers to modernise fraud detection systems. Learn about the urgent need for advanced solutions and the risks of outdated methods
IDN is a multi-insurer data exchange that provides real-time insights to enhance fraud detection. On average, detected fraud networks increase 3x in size with IDN
Explore the latest advancements in AI for insurance, analysing 21 LLMs to optimise claims processes, subrogation, and liability assessments. Discover which models excel in specific tasks.
AI claims processing automates routine tasks while supporting human adjusters, with ethical claims automation and staff involvement key to success.
Discover how a pan-Asian insurer is using real-time detection to enhance straight-through claims processing, reducing FWA (fraud, waste, and abuse).
Agentic AI is transforming claims automation by combining advanced AI capabilities with human oversight, enhancing efficiency and customer experience in insurance claims processing.
See how Generative AI drives real subrogation results. This 30-minute webinar highlights auto claim examples where GenAI boosts recovery and savings.
Generative AI is revolutionising insurance by automating claims processing, enhancing efficiency, and supporting claims handlers—empowering faster, more accurate decisions without losing the human touch.
Shift Technology uses advanced AI and insurance expertise to detect and prevent document fraud and FWA (Fraud, Waste, and Abuse), doubling fraud detection by analysing and classifying insurance documents with precision.
Shift Technology uses advanced AI and insurance expertise to detect and prevent document fraud, doubling fraud detection by analysing and classifying insurance documents with precision.
Insurers are increasingly adopting AI-powered claims automation to handle rising volumes and costs, enhancing efficiency while maintaining the essential human touch.
The power of generative AI in insurance is no longer up for debate. Here, we highlight those cases and examples, and explore the functionality driving results for insurers.
Join us at Guidewire Marketplace Summit 2025! We’ll explore how Shift’s integration enables near real-time fraud detection to support STP of individual claims, while also uncovering complex fraud networks and patterns.
Shift, a pioneering leader in the insurance technology space, proudly sponsors one of the most anticipated categories of the evening: the Fraud Investigation Team of the Year at the Claims & Fraud Awards.
An examination of three key insurance data models: third-party data aggregators, consortium-based sharing, and cross-carrier data sharing networks.
Shift experts discussed the prevalence of fraud, waste, and abuse in health insurance. They emphasised the transformative role of AI in enhancing fraud detection in healthcare and improving claims processing efficiency.
In this Insurance Post video, Shift’s George Robbins highlights how insurers can use Agentic AI to build value and drive impactful claims transformation.
Shift Technology leverages AI in insurance, using generative AI for insurance and Azure to enhance insurance fraud detection, streamline claims, and support secure, compliant innovation at scale.
In the face of increasing regulatory demands and the rise of financial crime, insurers can leverage AI and machine learning to streamline compliance checks and enhance customer experiences by creating accurate entity profiles and personalising the buying journey.
Discover how to enhance policyholder satisfaction and operational efficiency, especially during natural disasters.
Watch how our AI-based fraud detection solution delivered a 4X ROI in year 1 for an insurance client.
The insurance industry is increasingly challenged by income protection insurance fraud due to policyholder misunderstandings. Experts stress the need for clear communication and advanced verification to combat this issue effective
Discover how Shift Claims’ AI enhances insurers’ service during climate-related events. Watch our video!
Discover the rising threat of private medical insurance (PMI) fraud and innovative prevention strategies, including AI and collaboration among insurers and law enforcement to protect genuine policyholders.
Watch how real-time detection saved an insurance client $91,000 by stopping a fraudulent claim.
Benefits of AI in insurance underwriting with two case studies; learn how best in class underwriting risk detection can add up to 4% to the combined ratio
Discover how technology can empower insurers to respond effectively and empathetically during crises, ensuring policyholders receive the support they need
A paper discussing examples of document use in fraud and how advanced technology, including AI-driven document analysis, can help insurers detect potential issues and fight digital risk.
Brand new LLMs and extensions of existing model families bring with them new questions about cost, performance and appropriateness for different use cases
Shift's AI-based solutions have enabled the brokerage to move from a pragmatic approach to a powerful and agile tool, both in terms of a post-payment control and a pre-payment control
AI is helping companies like Shift Technology fight fraud while ensuring ethical use. The EIF and EIC support startups developing AI solutions for positive impact.
Discover how AI and external data combat fraud in life insurance. Join expert Johan Mouninou from Shift Technology for insights and innovative solutions.
Shift Technology is a sponsor of the Insurance Innovators Fraud and Claims event, showcasing innovative solutions for combating fraud in the insurance industry.
Discover how insurers are using cutting-edge antifraud technology to outpace fraudsters. Join experts from Shift Technology for actionable insights and emerging trends
AI for insurance claims: Benefits, capabilities, real examples and results, and advantages over rules-based automation.
Fine-tuning shows incredible promise in boosting the performance of LLMs and can deliver “big model” performance at “small model” prices.
Discover how the IFB and Shift Technology are transforming insurance fraud prevention with a unified counter-fraud platform launching in 2026. This innovative system will integrate key fraud databases, powered by advanced AI, to streamline detection and investigations
The IFB will launch a 'unified fraud technology platform' powered by Shift Technology in 2026, integrating insurance fraud datasets into one streamlined database.
A new single solution which will integrate the Insurance Fraud Bureau’s (IFB) industry counter-fraud databases into one platform, has been announced by IFB in partnership with Shift Technology.
Shift Technology Country Manager for Japan addresses key AI/Gen AI trends impacting the Japanese insurance market.
Explore how Shift's GenAI enhances PIP recovery for insurers, identifying overlooked subrogation opportunities with speed and accuracy.
Discover the pros and cons of building vs. buying AI solutions for insurers, and access our infographic to guide your decision-making process
Explore how AI is revolutionising claims processing. Join us on December 5, 11:00 AM for a webinar hosted by Insurance Post in partnership with Shift Technology.
Elephant Insurance has expanded its relationship with the company and will deploy Shift Subrogation Detection to more efficiently uncover subrogation and recovery opportunities in the claims process.
Guidewire and Shift Technology are strengthening their partnership to enhance fraud detection in insurance.
The expanded partnership promotes rapid integration of Shift’s AI-powered fraud detection technology with Guidewire, improving efficiency and productivity
Shift Subrogation Detection, Shift Underwriting Risk Detection and Shift Improper Payment Detection now available in the Microsoft Azure Marketplace
Learn how AI in the insurance industry is being used to drive profitability, improve efficiency, and provide outstanding customer experiences
Join Shift at the Insurance Innovators Summit 2024 in London to explore the future of Generative AI in insurance with CTO Marc Jones. Secure your meeting today!
Discover how modernising subrogation processes with AI and automation can secure revenue, streamline operations, and address talent shortages in the insurance industry.
Discover how Shift Technology's GenAI transformed travel insurance claims processing, achieving 57% automation and reducing processing time from weeks to minutes.
Explore the pros and cons of building versus buying AI-based solutions for insurance fraud detection. Understand the benefits and challenges.
The state of the art for LLMs is advancing at a rapid pace and we are coming to a confluence point where several models achieve comparable results.
Learn how enabling insurance underwriters with analytics and AI can stop fraud from entering the book and is a proactive approach to improve the loss ratio.
In this instalment of the “Four Questions with” series we talk with Laura Horrocks about her career path, common customer concerns and trends in the UK insurance industry, and unique challenges faced by customer success teams in the UK insurance market.
Learn how advanced AI is helping underwriters combat digital policy fraud, uncovering sophisticated schemes like false declarations and hacking networks. Download the ebook now.
In this instalment of the “Four Questions with” series we talk with George Robbins about his career path, current opportunities and challenges in the UK&I insurance market, and how he believes strategic decisioning contributes to overall success and competitive advantage.
Discover how Shift Technology's advanced resolution techniques helped uncover fraud in a kitchen fire claim, saving $525,000. Learn about the unique advantages of AI in insurance fraud detection.
Combined ratio gains that come from automation initiatives can easily be wiped out by corresponding claims fraud.
Advances in the use of AI and GenAI to improve critical insurance processes continue to captivate the industry.
Join us at Claims Club Briefing about fraud detection and meet our experts to learn more about our AI-powered insurance solutions and how they can help you better fight fraud!
Shift is thrilled to announce our shortlisting at the Tech & Innovation Awards 2024 in two categories: Counter Fraud Innovation of the Year and Technology Collaboration of the Year. Stay tuned for the results!
In a Post Podcast interview, George Robbins, the new Head of UK Markets at Shift, discusses his 20+ years in fraud and financial services, Shift's UK expansion, AI and SaaS in counter-fraud, and the need for expertise.
Explore 'Beyond the Hype' by Shift Technology. Discover insights on AI's real impact in insurance and how it transforms the industry.
Discover how Shift Technology's AI detected reused photo fraud across multiple claims, allowing insurers to stop fraudulent payouts quickly. Learn how advanced similarity detection and AI technology prevent insurance fraud.
Customers using Shift's GenAI solutions are achieving significant accuracy and efficiency improvements in claims processes
Shift is thrilled to announce our sponsorship of the prestigious British Insurance Technology Awards (BITA), a celebration of innovation and excellence within the insurance sector
Explore the power of Generative AI in insurance. Discover how it transforms processes and enhances decision-making in our latest perspective piece.
Watch 'AI for Insurance in Action: Switched Identity Unmasked' by Shift Technology. See how AI detects identity fraud in insurance.
Find out how Shift used artificial intelligence to identify and dismantle a fraud network of opticians, preventing the loss of €150,000.
Unmasking AI misuse by bad actors and strategies for defense. Discover the threats, risks, and countermeasures against malicious exploitation of Generative AI.
Markerstudy Insurance Services Limited uses automation and fraud detection to fight financial crime, enhancing efficiency and security in insurance
Join Ben Lazarevic and Shift Technology as they discuss the future of AI in insurance. Gain insights into the latest innovations and industry trends.
Discover the future of finance by watching the replay of the latest Microsoft AI Showcase event! Dive into the world of AI-powered solutions that are reshaping the landscape of financial institutions worldwide.
Shift Technology's data scientists and researchers explore what happens when the industry's leading LLMs are applied to insurance claims scenarios.
Shift Technology AI Solution use case presented by one of our insurance data scientists
Shift Technology expands its UK team with key appointments to strengthen AI-driven fraud detection
Shift Technology expands UK team to tackle £73 billion market opportunity and help insurers take advantage of AI revolution.
Example of the power of AI for Insurance Fraud Detection in Property using the text and all the notes that come with a claim .
In this instalment of the “Four Questions with” series we talk with Romain about his career path, the initiation of Shift’s Tech Connect events in our Paris office, and key takeaways from past Tech Connect events.
Shift Technology Senior Data Scientist shares an example of the power of AI on a Claims Fraud Detection case in Property & Casualty insurance.
At Viva Technology 2024, we're excited to showcase our latest innovations and discuss emerging trends in the field of AI. Join us for an inspiring conversation about the future of insurance and the transformative impact of technology.
Join us at Claims Club Briefing about property fraud detection and meet our experts to learn more about our AI-powered insurance solutions and how they can help you better fight fraud!
Watch 'Strategies for a Successful AI Implementation in Insurance' by Shift Technology. Learn key tactics to effectively integrate AI in your insurance processes
Join us once more for the highly anticipated Claims Club Summit! This exclusive gathering brings together the foremost senior professionals in the field, offering a platform for industry leaders to collaborate and shape the future of claims and fraud management.
Discover how Microsoft and its partners are using artificial intelligence to transform the world of banking and financial services. Explore innovative solutions like enhanced contact center services, product search capabilities, financial advisor empowerment, and accelerated code modernization.
Hear insights on the transformative power of genAI in the insurance industry.
Watch 'AI in Action: Subrogation' by Shift Technology. Learn how AI streamlines subrogation processes and enhances efficiency in insurance.
Discover 'AI-Powered Liability Detection' by Shift Technology. Learn how AI enhances accuracy in identifying liability and streamlines the claims process.
Watch our video to see how Shift Technology utilizes Azure OpenAI to transform decision-making in the insurance industry
Learn how to fuel AI-powered insurance solutions with best-in-class data security.
Shift Technology's Gareth Evans answers The Big Question: How does the increasing integration of data analytics in insurance impact the war for talent?
Shift's Talent Acquisition Specialist, Brenda Amwayi, explores her career background and the pivotal moments shaping her personal and professional journey.
Discover how advanced AI is spearheading the battle against intricate forms of fraud and identify strategic starting points for insurers aiming to stay ahead of the curve.
Join international thought leaders for a one-day event focused on the trends and technologies reshaping the European insurance market and strategies for leveraging them to your competitive advantage.
Join us at Claims Club Briefing about motor fraud detection and meet our experts to learn more about our AI-powered insurance solutions and how they can help you better fight fraud!
AI-powered technologies are already proving adept at providing insurers the capabilities to address the combined ratio crisis from underwriting to claims.
Mitigating underwriting risk using AI-powered solutions can have a profound impact on the combined ratio.
Meet Shift at our booth during Insurance Innovators Fraud & Claims, on February 27 at etc.venues St Paul’s in London. If you wish to meet our team, don’t hesitate to fill in the form to secure a meeting.
Shift Technology's Drew Whitmore provides his thoughts on successfully developing a robust partner ecosystem to support AI-powered insurance decisioning.
Fraud networks are hard to spot because they look like ideal policies. Learn how Shift’s Advanced AI uncovers hidden network connections to stop fraud.
Explore the critical security features AI vendors must provide in fraud detection platforms, from certifications to secure access protocols.
Empower your insurance operations with Shift Technology's AI-driven decision-making solutions. From underwriting to claims, automate and optimise processes to enhance customer experiences, boost efficiency, and reduce costs. Trusted by insurance leaders worldwide, with partnerships spanning over 25 countries.
Discover the future of insurance with our thought-provoking piece on industry transformation. Learn how SHIFT brings independence, tech mastery, and efficiency. Dive in now!
The build vs. buy decision holds profound implications for insurance carriers. Join our webinar to navigate this crucial crossroads in insurance fraud detection.
Meet Shift at our booth during Insurance Innovators Summit, on November 15-16 at QEII Center in London. If you wish to meet our team, don’t hesitate to fill in the form to secure a meeting.
Shift has found that insurers could recoup an additional 7% of a claim’s total value when AI is applied to subrogation.
The Association of British Insurers estimated at least 5% of private medical healthcare claims are fraudulent and accelerating year on year.
Technology poses a way to simplify the process — healthcare fraud detection has come a long way thanks to innovations in artificial intelligence and analytics.
NoveoCare taps Shift for AML, financial crime detection
Shift Technology has announced the integration of generative artificial intelligence (Gen AI) functionality across its suite of products.
Shift wins two Insurance Post European Technology Awards for its AI-powered solutions.
Shift shares what the insurance industry is thinking about Generative AI
Shift Technology, a provider of AI-powered decision optimization solutions, announced Gen AI functionality across its suite of products.
How can AI-powered solutions help solve the combined ratio problem? Shift's CEO shares his thoughts.
Shift has shown its AI-powered solution millions of data points.
Shift’s CISO Malike Bouaoud discusses the evolution of information security and how it impacts the delivery of AI-powered insurance decisioning solutions.
Unlock the potential of generative AI in insurance and discover the benefits with this must-attend webinar. Register today for access to the webinar.
Learn how insurers are utilizing AI to better understand their customers.
In the rapidly evolving insurance landscape, Artificial Intelligence (AI) and Generative AI are proving to be a transformative force for insurance companies. These technologies empower insurers to streamline operations, enhance customer experiences, and improve risk management. So how are insurers using AI? And what are some ways Generative AI can further benefit the insurance industry?
Shift Technology and external data provider TransUnion ink partnership to drive AI-powered fraud detection
Shift, a provider of AI-powered insurance decisioning solutions cements a partnership with TransUnion, a global information and insights company.
Partnering with Shift can mitigate profitability challenges and deliver material improvements to combined ratios. The combined ratio problem insurers are currently facing is not going away anytime soon. With Shift, insurers can improve profitability by applying AI to various processes throughout the policy and claims lifecycle.
“As the nature of fraud rapidly evolves it’s vital that we utilise the best technologies available to keep pace with new threats, and IFB Exploration which is delivered in partnership with Shift Technology, is undoubtedly giving our members the upper hand.”
IFB Exploration delivers one year of AI-powered fraud detection to protect UK insurers and their insureds.
Shift's Global Head of Partnerships addresses the role of third-party data in AI-powered insurance decisioning.
Join us for a lively discussion with BUPA, CIFAS, AXA Health and IFB on the challenges in health care fraud detection and prevention in the UK, and potential initiatives we should explore, including the best ways to collaborate and share data to maximise on growth whilst protecting premiums for genuine customers.
Can AI help insurers bridge the skill and labour gap facing the insurance industry? Read to find out.
An infographic explaining the benefits of artificial intelligence (AI) throughout the policy lifecycle. Shift is AI for insurance decisions.
This video describes how Shift AI takes a variety of data, interprets it in the context of the insurance policy lifecycle, and provides insurers with outputs that improve their decisions.
Infographic detailing how the use of fake ID in life insurance fraud is hard to detect and how AI can help teams prevent more fraud and future loss.
This year, Shift is delighted to be taking part in ClaimsTech, organised by ILC.
Explore the critical considerations insurers face when deciding between building internal tools or investing in an AI vendor for fraud detection. Discover the often-overlooked factors, potential challenges, and the value of partnering with experts dedicated to the insurance industry. Make informed decisions for AI-powered solutions.
Explore the critical factors insurance carriers must weigh when deciding between building an in-house fraud detection system and opting for a pre-built solution. Dive into considerations like total cost of ownership, integration, and the advantages of vendor partnerships for maximizing fraud detection capabilities.
ITIJ article dealing with digital transformation and quoting Shift
Adopting artificial intelligence in insurance can enhance various aspects of operations and customer interactions. As insurers face increasing competition and regulatory challenges, leveraging AI can be a game-changer in gaining a competitive edge and providing superior services to policyholders. AI insurance fraud is a subject unto itself that most carriers have already implemented or are in the process of implementing.
How can insurers avoid the potential pitfalls of generative AI? Partner with an expert in insurance-industry AI-powered solutions.
Shift Technology empowers global insurers of every size with AI-based decision-making. Our secure platform guarantees fast & proven outcomes. Read the infographic.
In this -Four Questions With- entry, Shift Technology's Eric Sibony gives his take on generative AI for the insurance industry.
Download the case study to learn how this leading, tier 1 health & life insurer was able to detect and prevent more fraud, waste and abuse.
In 2022, composite insurers are stepping up their digitalisation and transformation efforts. However, in doing so, they are encountering numerous and diverse challenges.
Shift Technology’s Fraud Waste and Abuse Detection is powered by AI and helps insurers reduce losses by automatically detecting potentially fraudulent claims.
Avoiding conscious and unconscious bias in insurance AI doesn't have to be daunting. Shift Technology is here to help.
Read our case study on how a large French insurer leveraged Shift Financial Crime Detection to screen all new applicants, while achieving 100% compliance.
Success with Shift Claims Fraud Detection solutions leads to adoption of Shift Subrogation Detection by the Ohio-based carrier.
Shift CTO Marc Jones tackles the topic of generative AI in the insurance industry and ai-powered insurance decisioning.
Central Insurance has expanded its partnership with Shift Technology, a provider of AI-powered decision automation and optimization solutions for the insurance industry.
Central Insurance selects Shift Technology to provide AI-powered subrogation detection
ITC DIA Europe Barcelona 2023, event about insurtech and digital transformation in the insurance industry. Shift team will be attending ITC DIA Europe Barcelona 2023, to show our AI-powered solutions for insurance.
Senior executives from some of the world’s leading insurance Associations discuss the importance of collaboration for insurance fraud detection.
Learn how the GIA uses AI and Shift Claims Fraud Detection to identify suspicious motor claims across the industry.
AML strategies related to life insurance policies may appear to be straightforward, it can be a whole different world in the realm of P&C insurance.
Shift deployed real-time and batch controls to cover AML filtering and detection to achieve 100% compliance coverage without slowing down the new customer journey.
Discover how ChatGPT empowers professionals to make optimal decisions for companies & policyholders. Click to learn about ChatGPT in the insurance industry.
Shift Technology’s AI solution delivers more fraud impact by reducing losses and automatically detecting potentially fraudulent claims.
How applying AI to claims, from FNOL to settlement, maximises the process and positively impacts the bottom line.
Organised crime is always one step ahead of manual checks and investigation, with infinite data sources and increasing expectations to serve customers quickly it is becoming impossible to keep up. As a result, insurers are forced to cut back on investigations and accept unchecked business leaving vulnerabilities.
InsTech spoke to Shift to discuss the company’s cloud-based platform, which automates fraud and financial crime detection, and how Shift is partnering with other tech providers to enhance its capabilities.
In this new iteration of the report we have explored the role AI can play in the realms of claims automation, subrogation detection, underwriting risk detection, and fraud detection.
Insurer uses Shift AI to detect underwriting leakage. A leading European auto insurer used Shift Technology’s Underwriting risk detection to reduce premium leakage risk and improve customer experience.
A growing labor imbalance is one of the key aspects of economic uncertainty the insurance industry must solve to remain successful in 2023 and beyond.
Satisfying clients minimizes churn and leads to increased renewals, expansion of services, and positive relationships. Learn how to leverage cx in insurance.
Incorporating new line of business follows five years of significant results in motor claims fraud detection for The AXA group’s subsidiary specializing in direct insurance.
Shift Technology and Direct Assurance announce their renewed collaboration for AI-based fraud detection.
Steven Richardson is a Customer Success Manager based in Canada. March is Fraud Awareness Month in Canada. We recently sat down with him to chat about his career background, how fighting fraud has evolved, and more.
Digital transformation must be approached holistically, or these crucial efforts are destined to deliver suboptimal results.
Agent gaming has been difficult to detect and mitigate, fortunately, insurers have new technology that can help them.
Insurance Innovators Nordics 2023 Event | March 21-22, 2023 | Copenhagen, DK
The rising costs of settling claims impact loss ratios, regardless of the presence of fraud. Explore the impact of AI on insurance in today's economy.
GIA will use Shift Technology's claims fraud detection system.
AXA Switzerland needed AI-powered insurance fraud detection software that could ensure a fast and easy claims process. Then they found Shift.
The General Insurance Association (GIA) has expanded its partnership with insurtech Shift Technology.
By providing associations like the GIA with a view of claims across their membership, fraud detection and mitigation activities are scaled exponentially.
Insurers that apply a holistic approach to fraud mitigation will benefit by finding and addressing fraud as early as possible in their processes.
Canadian anti-fraud organization Équité Association has entered into a partnership with Shift Technology to develop a national fraud detection system.
Insurance Innovators Fraud & Claims 2023 In-Person Event | March 7, 2023 | London, UK
Shift Technology and Markerstudy Insurance Services Limited working together on strategic anti-fraud and AML initiatives.
No single insurer is spared by fraud. Globally, fraud is estimated to cost the insurance industry hundreds of billions of GBP per year. This figure isn’t just fraud on an individual or opportunistic scale, but also the result of insurance fraud networks who represent an industry unto themselves. Fraud networks are sophisticated and well-organized, often because they’re spun out of organized crime groups OCGs). There are corrupt auto body shops, professional accident victims and even lawyers whose sole purpose is to pursue fraudulent personal injury claims.
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For many insurance companies, the AI revolution is already well underway in claims processing and distribution.
Underwriters face hyper endorsement, misrepresentation from known fraudsters, as well as criminal networks and the schemes they perpetuate.
Assurant and Shift Technology have been working together to detect claims fraud since 2018. Assurant, a Fortune 500 company with a storied history dating back to the 1890s, had a smart vision for the future. Their leadership knew that technologies such as AI-powered fraud detection would become invaluable to insurance, and so it began evaluating methods to become an innovator in the industry.
Shift CTO Marc Jones discusses Decisions Made Better and what that means to him.
A Chat with Gareth Evans, Head of Customer Success, UK&I & Nordics at Insurance AI: Shift Technology
Shift Technology is proud to sponsor the event: Insurance Innovators Summit.
Unlicensed ghost brokers claim to work with insurance agencies to get much lower costs than normal. This is, of course, a lie.
Shift Technology will be at the Home & Property Claims Conference in Coventry (UK), November 10, 2022.
News Release announcing new partnership with Percayso Inform
Insurers need an intelligent decision engine to sit above their transactional systems, ingesting data from core systems and the growing ecosystem of third-party applications and data sources.
IFB Exploration will use artificial intelligence to enable the insurance industry to detect suspicious activity and organised fraud as it emerges.
This new potential fraud detection solution looks promising on paper, let’s see if it delivers results in the fight against organised fraud like crash-for-cash, fake injury/illness claims, mysterious old building fires or spotting vehicles with cloned plates and their regular drivers.
IFBExploration, a game-changing counter fraud solution built for the UK insurance industry, delivered in partnership with @Shift Technology, goes live.
Fraud detection has implications well beyond just detecting fraud.
With Shift, insurers never overlook a single piece of data, no matter what form it takes - structured, unstructured, or semistructured. Whatever the format, Shift is able to integrate any data source that you have today or ones that you want to integrate tomorrow, be it claims data, invoices, photos, policy information, and external data partners.
The following is a guest article by Mandy Fogle, Healthcare Value Engineering at Shift Technology.
Consumers want a friction-free quote and application process, and insurers have delivered on that expectation across the globe, standing up online quote and application platforms.
The insurance marketplace demands speed, ease of use, and high responsiveness. This means quick turnaround and accuracy during the underwriting process.
Ricky D. Sluder, CFE, first discovered a knack for solving fraud cases when he was a detective in Dallas County, Texas. Now the head of healthcare value engineering for Shift Technology is using his investigative know-how to help other investigators better prevent and detect fraud.
Shift Technology, a provider of AI-driven decision automation and optimization solutions for the global insurance industry today announced the formation of the company’s Healthcare Advisory Board and the appointment of Seema Verma, the former administrator for Center for Medicare and Medicaid Services (CMS), as a strategic advisor to the company and the inaugural member of the Healthcare Advisory Board.
Insurance fraud is a familiar challenge, with most insurers already making investments in claims fraud detection technology. Now, new interest is gathering for technology to detect premium leakage and fraud at the point of underwriting, as artificial intelligence proves its ability to detect premium leakage and accelerate underwriting, leading to double digit growth in planned investments.
Claim fraud costs insurance companies billions of dollars every year in North America. Strengthening the claim process against fraudulent actors is an urgent mission for insurers, but these days, technology is doing a lot of the heavy lifting.
Customers demand more and better digital channels to interact with insurers, and insurers have responded by investing in technology. This has led to benefits as well as obstacles: more fraud, and more costs. Our latest report explores how AI adoption can help insurers replicate and automate manual processes and workflows in underwriting, claims, and fraud detection, producing greater accuracy, larger cost savings, and a better experience for policyholders.
Through the alliance, users of the Sapiens IDITSuite for P&C insurers will soon be able to have alerts generated from Shift Claims Fraud Detection delivered directly into the claims management environment they use every day.
Shift Technology and Sapiens have entered into a strategic partnership.
Users of Sapiens IDITSuite for P&C insurers will soon be able to have alerts generated from Shift Claims Fraud Detection delivered directly into their claims management environment.
AI can let insurers spot fraudsters faster and more efficiently, while separating otherwise-well-meaning offenders from the the serious thieves.
Many insurers are still using disparate systems that may not be interoperable, creating unnecessary workflow gaps and redundancies. Compounded with the post-pandemic remote workforce models, insurers are facing a major operational dilemma.
Gareth Evans, Head of Customer Success UK at Shift, shares how a combination of artificial intelligence and human experience is going to resolve the ever-evolving problem of detecting and preventing insurance fraud.
The increased need for telehealth has ushered billions of dollars in fraud-related schemes, encompassing anything from simple fraudulent behavior like providers overbilling a visit by a couple of minutes, to sophisticated schemes involving telemarketers and DMEs.
Shift Attends Digital Insurance Agenda Amsterdam
Digital Insurance article featuring commentary from Eric Sibony.
Infographic explores how one employee claimed nearly a year of sick leave due to a disability. As it turns out, the illness may have been faked.
AI Magazine profiles 10 innovators in AI...including Shift Technology
Contributed article by Jim Sorrells in Property Casualty 360
How intelligent decisioning reduces workloads and creates truly touchless claims.
Given the ever-evolving nature of the space, the fight against fraud demands proactive solutions.
Shift and Legentic have entered a technology partnership.
The Shift Technology AI decisioning solutions hosted at Microsoft Azure have earned Certified status for information security by HITRUST.
Claims Media reports on new head of fraud technology and intelligence in the UK.
Équité Association is partnering with Shift Technology to build a national fraud detection system using artificial intelligence (AI), a first for Property & Casualty (P&C) insurers and the Canadians who rely upon them.
The CLHIA recently announced an initiative with Shift Technology to use artificial intelligence (AI) to better identify benefits fraud.
Fraud thrives in times of flux and uncertainty. It came as no surprise, then, that the first year of the pandemic saw fraud levels surge 33 per cent.
Insurers taking advantage of Duck Creek Claims will have real-time fraud alerts delivered directly to the claims management software environment.
Real-Time Delivery of Fraud Alerts Benefits Claims Professionals and Policyholders Alike BOSTON and PARIS, March 1, 2022 – Shift Technology, a provider of AI-driven decision automation and optimization solutions for the global insurance industry, and Duck Creek Technologies (Nasdaq: DCT), a leading global technology solutions provider to the property and casualty (P&C) insurance industry, today […]
The CLHIA has introduced a new industry project to apply advanced AI to improve benefits fraud identification and investigation.
Toronto, February 14, 2022 – The Canadian Life and Health Insurance Association (CLHIA) is pleased to announce the launch of an industry initiative to pool
PARIS and BOSTON, January 24, 2021 – La Banque Postale Assurances IARD, La Banque Postale's insurance subsidiary which handles more than 100,000 household
Combination of LexisNexis Claims Clarity and Shift Insurance Decisioning Capabilities Gives Claims Professionals a Powerful New Tool for Automating Claims
Combination of Industry Leading Technology and Investigative Capabilities Results in Comprehensive Solution for Insurers BOSTON and DANVERS, Mass., Novembe
There is nothing insurers want to do more than create the ultimate, friction-free process from end to end, for clients and for themselves. The ability to o
America’s Oldest Mutual Insurer of Automobiles Selects Shift for Claims Fraud, Underwriting Fraud and Subrogation Detection PARIS and BOSTON – October 26,
Innovative Provider of Prepaid Healthcare Plans Delivers New Levels of Customer Service Through use of Shift Technology Solutions PARIS and BOSTON and GUAY
With its technologies based on artificial intelligence, the start-up helps insurers optimize their internal processes and customer journeys. Read more at:
Leading Canadian Property and Casualty Insurer to Automate Manual Process, Aiming for Improved Employee Productivity PARIS and BOSTON – August 11, 2021 – S
PARIS and BOSTON – July 21, 2021 – Shift Technology, a provider of decision automation and optimization solutions for the global insurance industry, today
Shift Technology Recognized as the Winner of 2021 Microsoft France Industry Award Partner of the Year Company also named a finalist for the 2021 Microsoft
PARIS and BOSTON – June 24, 2021 – Shift Technology, a provider of AI-driven decision automation and optimization solutions for the global insurance indust
Latest Technology in the Shift Insurance Suite Gives Health Payers New Tools to Better Mitigate the Impact of Fraud, Waste, and Abuse PARIS and BOSTON – J
PARIS and BOSTON – June 3, 2021 – Shift Technology, a provider of AI-driven decision automation and optimization solutions for the global insurance industr
Paris and Boston, May 25, 2021 - Cegedim Insurance Solutions, a major player in software solutions and business services for personal insurance, and Shift
PARIS and BOSTON – May 06, 2021 – Shift Technology, a SaaS provider of artificial intelligence (AI)-driven decision automation and optimization solutions f
IFB’s new system will launch in early 2022 and will use Artificial Intelligence (AI). With technology and fraud evolving faster than ever, the IFB and Shif
Innovative Provider of Insurance for Rideshare Drivers to use Artificial Intelligence to Identify Suspicious Claims PARIS and BOSTON and JERSEY CITY, N.J.
UK Motor Insurer partners with Shift Technology for cutting-edge AI-driven fraud detection PARIS and BOSTON and HAYWARDS HEATH, UNITED KINGDOM – February 2
MIB CUE Members Will Be Able to Access Fraud Intelligence Data from CRIF’s Sherlock Service to Strengthen Shift Claims Fraud Detection Analysis PARIS and B
Shift Insurance Suite Expands to Include Underwriting, Subrogation and Financial Crime Detection PARIS and BOSTON – January 27, 2021 – Shift Technology, a
New Products and Solution Upgrades Address Rapidly Changing Business Requirements PARIS and BOSTON – January 27, 2021 – Shift Technology, a provider of AI-
PARIS and BOSTON – January 6, 2021 – Shift Technology, a provider of AI-native fraud detection and claims automation solutions for the global insurance ind
PARIS and BOSTON – December 17, 2020 – Shift Technology, a provider of AI-native fraud detection and claims automation solutions for the global insurance i
Insurer Aims to Detect Suspicious Activities Earlier in the Claims Process PARIS and BOSTON – December 15, 2020 – Shift Technology, a provider of AI-native
The Insurer has deployed Shift Claims Fraud Detection to Support Claims Professionals’ Efforts in Detecting Suspected Fraudulent Claims PARIS and BOSTON –
BOSTON and PARIS – November 25, 2020 - Shift Technology, a provider of AI-native fraud detection and claims automation solutions for the global insurance i
The Spanish insurer is designing a new claims process supported by claims automation technology from the recognized AI startup PARIS and BOSTON – October 1
Shift’s Force Fraud Detection Solution to Support Insurer’s Overall Fraud Fighting Initiatives Paris & Boston – September 29, 2020 – Shift Technology, a pr
Innovative Auto Insurer Views Effective Fraud Detection as Critical to Achieving Company Mission PARIS and BOSTON – September 9, 2020 – Shift Technology, a
Company’s Force Technology Solution to Provide AI-based Insurance Decision Science to Key Claims Processes PARIS and BOSTON and VAN WERT, Ohio – September
Effective Fraud Detection Seen as Critical Element to Exceeding Customer Satisfaction Goals PARIS and BOSTON – August 4, 2020 – Shift Technology, a provide
UK Motor Insurer Views Fraud Mitigation as Benefiting Honest Policyholders PARIS and BOSTON – June 10, 2020 – Shift Technology, a provider of AI-native fra
MetLife Japan (MetLife Insurance K.K.) has announced its official launch of Shift Technology’s Force to detect fraudulent insurance claims. The following i
Company Recognized for Providing an Invaluable Service to the Insurance Industry to which it has Completely Dedicated its Efforts. PARIS and BOSTON – May 2
Aioi Nissay Dowa Insurance Co., Ltd., headquartered in Shibuya-ku, Tokyo and part of MS&AD Insurance Group recently went live with its deployment of Shift
Integration Allows Shift’s Force Fraud Detection Solution to Seamlessly Deliver Alerts to Snapsheet Users PARIS and BOSTON and CHICAGO – May 11, 2020 – Sh
Industry Coalition Aims to Identify Related Incidents Impacting Two or More Insurers PARIS & BOSTON – April 21, 2020 – Shift Technology, a provider of AI-
Addresses Key Fraud Trends Impacting the Global Insurance Industry PARIS and BOSTON – April 16, 2020 – Shift Technology, a provider of AI-native fraud dete
Insurer to Benefit from Using Artificial Intelligence to Uncover Potential Fraud PARIS and BOSTON – April 9, 2020 – Shift Technology, a provider of AI-nati
Membership Supports Mission to Prevent Health Care Fraud, Waste and Abuse PARIS and BOSTON – April 2, 2020 – Shift Technology, a provider of AI-native frau
Real-time analysis to help insurers to combat estimated $40 billion in industry annual fraud losses PARIS, BOSTON, and SAN MATEO, Calif. – March 12, 2020
Implementation Covers Auto Sector for one of Mexico’s Leading Insurers PARIS & BOSTON – March 5, 2020 – Shift Technology, a provider of AI-native fraud det
PARIS & BOSTON – February 6, 2020 – Shift Technology, a provider of AI-native fraud detection and claims automation solutions for the global insurance indu
Veteran HR Professional Joins Executive Management Team to Support Global Growth PARIS & BOSTON – January 22, 2020 – Shift Technology, a provider of AI-na
A Contributed Article by Marcel Gordon: As insurers strive to launch new strategic initiatives, especially AI-driven programs that rely heavily on data for
In line with such thinking, Shift Technology strongly believes in the potential of AI to unlock the future of insurance. The company works to create AI-nat
L'olivier - assurance auto, an auto insurer and French subsidiary of the English group Admiral, a European leader in automobile insurance, is joining Insur
Generali France has set itself some ambitious goals in the fight against fraud and hopes for support from Artificial Intelligence and Data Science in order
Leading Belgian Insurer Ethias Selects Shift Technology Auto, Workers Compensation and Property Lines to Benefit from AI-native Fraud Detection PARIS & BO
We’re proud that Shift has been named to the NEXT 40 – a group of technology start-ups identified by the French government as the 40 most promising compani
Pan-Asian Insurer Looking to Accelerate Claims Processing Time, Thereby Improving the Customer Experience PARIS & BOSTON – September 5, 2019 – Shift Techn
New Partner’s cloud-based solution applies advanced AI to insurance claims fraud detection PARIS, France, and BOSTON, USA, 21 August, 2019 – Shift Technolo
By using the claims handler’s perspective of the claims process, we can clearly see how AI techniques can be used to automate the tasks involved in resolvi
API-based connectivity between Shift’s FORCE and Accenture’s cloud-hosted Guidewire ClaimCenter implementation helps accelerate claims resolution PARIS and
Shift Technology has raised $60 million in new venture financing, money that will help grow the reach of its artificial intelligence and big data technolog
Led by Bessemer Venture Partners, Funding to Accelerate Mission of Enabling a Superior Claims Experience Through the Power of AI PARIS & BOSTON – March 4,
PARIS & BOSTON – March 4, 2019 – Shift Technology, a provider of AI-native solutions for the global insurance industry, today announced that it has entered
Shift Technology & Mitsui Sumitomo Seguros Tackle Digital Transformation in Brazilian Insurance Market Deployment of AI-native Fraud Detection Solution Sup
Shift Technology to Provide AI-driven Fraud Detection for P&V Group Implementation Supported by Core Systems Integration Delivered by V-NEO/GFT PARIS & BOS
Company looks to leverage Shift’s AI technology to better mitigate fraud and subrogation losses as first steps towards claims automation Shift announced to
LONDON--(Business Wire)--Shift Technology, a solution provider with a focus on enabling insurance organizations to successfully tackle the ongoing and grow
PARIS & BOSTON--(BUSINESS WIRE) Shift Technology a Paris-based a provider of claims fraud detection and other claims related applications has announced its
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