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The insurance industry is facing a period where claims costs are outstripping premiums, leading to an industry average predicted combined ratio of more than 100 percent for 2023.

Process efficiency alone is not enough to make up the gap, so, to bridge it, insurers are applying artificial intelligence to policy and claims challenges.

To help us understand how insurers are using AI, we invited Jeremy Jawish, CEO of Shift Technology, to join the FintechWire podcast.

Shift Technology delivers AI decisioning solutions to benefit the global insurance industry and its customers. The company’s products enable insurers to automate and optimize decisions from underwriting to claims, resulting in superior customer experiences, increased operational efficiency, and reduced costs.

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