Customer Stories

The world's leading insurers trust Shift.

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Customer Perspectives from the 2019 Shift Summit

Thank you to our French customers who attended the inaugural Shift Summit in Paris. We look forward to many more opportunities to collaborate and learn!

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Property & Casualty

Discovering New Avenues for Reducing Costs

A leading provider of commercial insurance knew that undiscovered fraud was impacting their bottom line. After an extensive evaluation of the solutions available on the market, the insurer determined that...

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Travel

Empowering Claims Handlers to Investigate Fraud

A leading provider of travel insurance realized they had a significant problem. They knew fraudulent claims were an issue. They knew fraudulent claims were costing them money. At the same...

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Property & Casualty

Going Beyond Business Rules to Improve Accuracy

A US-based P&C provider knew they had to deal with the potential of fraudulent claims and took the steps to provide their SIU with fraud detection technology. And while that...

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What customers are saying.

We have identified, at a grass roots level, the flaws and the weaknesses in the healthcare and welfare system. With Shift, innovative methods are being developed to protect members and to support them effectively.

Francois Couton, Director of Operations and Transformation, Harmonie Mutuelle

By delivering deep insight into the claims we’re processing and making the connections that may not otherwise be made, Shift is changing how potential fraud is identified and investigated.

Rob Thomas, Senior Vice President of Claim Analytics, Finance & Operations, Worldwide P&C Claim, CNA

With the help of fraud detection solutions such as Force, we can make faster payments for those customers whose claims are not suspicious and provide a further sense of security to all our customers.

Masataka Tokita, GM, Non-Marine Claims Administration Dept. Claim Division, Mitsui Sumitomo Insurance Co., Ltd.

Trusted by forward thinking insurers globally.

Shift works with leading insurers in 25+ countries. Our clients trust Shift to empower their claims and fraud teams in every line of business.

Shift Perspectives

2020 – An outlook for the Future of Insurance

January 13, 2020

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Accurate fraud detection is the key to automated claims decisions.

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