Claims handlers spend upwards of ⅓ of their time reviewing documents. Shift’s AI-based approach can help minimize this low value work.
Shift Claims Document Decisions is an AI-powered solution that analyzes documents for relevant details and creates a contextual view of action items required to move the claim forward. Our models are specifically trained with insurance documents in mind, allowing it to process forms with accuracy matching or surpassing that of an experienced human claims adjuster.
Automatically evaluate documents against available data to create a complete picture of each claim and accelerate processing.
Streamline document analysis
Timely and comprehensive alerts
Industry-specific AI continually learns to combine claims data with document details to deliver claims document decisions that drive impact.
Insurance data model
Internal and external data
Minimize manual reviews, identify complexity and direct handlers to claims details requiring action.
Speed cycle time
Embedded best practices
We are 100% focused on insurance and hire the industry’s best talent to provide our customers with unmatched support.
Dedicated customer success team
200+ data scientists
AI & UI updates
Impact Report: Intelligent Decisioning for P&C Insurance
At its core, Insurance consists of a series of micro-decisions dependent on both time and data. These micro-decisions must be integrated into everyday business processes, especially core operational systems such as policy administration and claims management solutions, to increase efficiency and better decisioning. This impact report aims to uncover AI and data-driven decision making can ultimately improve efficiency and enhance the customer experience.