Skip to content
Claims Document Decisions

Save Time, Increase Accuracy, and Accelerate Claims Settlement

Remove time and complexity from document processing while supporting straight through processing efforts

Claims handlers spend upwards of ⅓ of their time reviewing documents. Shift’s AI-based approach can help minimize this low value work.

Shift Claims Document Decisions is an AI-powered solution that analyzes documents for relevant details and creates a contextual view of action items required to move the claim forward. Our models are specifically trained with insurance documents in mind, allowing it to process forms with accuracy matching or surpassing that of an experienced human claims adjuster.

files-lightBG_Inspection Check Receipt USD

Automatically evaluate documents against available data to create a complete picture  of each claim and accelerate processing.

Streamline document analysis

orange angle
Go beyond OCR using AI models trained to deliver contextual decisions at scale.Specialized artificial intelligence automatically ingests and interprets all claims documents, even handwritten notes or typewritten forms.

Timely and comprehensive alerts

orange angle

Seamless integration

orange angle

Impact Report: Intelligent Decisioning for P&C Insurance

At its core, Insurance consists of a series of micro-decisions dependent on both time and data. These micro-decisions must be integrated into everyday business processes, especially core operational systems such as policy administration and claims management solutions, to increase efficiency and better decisioning. This impact report aims to uncover AI and data-driven decision making can ultimately improve efficiency and enhance the customer experience.


Customer Success Stories

files-lightBG_Automated Decisions

Increased Claims Straight Through Processing

“We believe that our work with Shift will help us create an automated claims process that is fast and efficient, while at the same time making it easier for claims professionals to spend time with those clients who may need a little more attention.”
Operations Vice President
Spanish P&C Insurer
files-lightBG_Fast Automation

84% of Claims Handled via Digital Channels

“We partnered with Shift Technology because we want to maximise our customers’ satisfaction, by offering them an alternative pathway that is fast, smooth, straightforward and suits the new digital habits of consumers.”
Head of Non-Life and Managing Director
Leading French P&C Insurer

Learn how Shift can help you improve claims document decisions with AI