62% of Insurance Executives believe changing customer experiences and expectations are a key challenge. Shift’s AI-based approach can help.
Shift Claims Intake Decisions streamlines the claims process from First Notice of Loss (FNOL) to claim resolution using AI to reduce losses and improve total claims outcomes. By analyzing claims in near real-time, our solution accurately summarizes the facts of the claims and recommends next steps, while identifying claims for straight through processing.
Policyholders encounter fewer steps between FNOL and claims resolution—and fewer touches are required from claims adjusters.
Simplified claims intake
Structured and unstructured data analysis
Industry-specific AI eliminates delays between FNOL and claim resolution to accelerate claims outcomes.
Improve FNOL and intake efficiency
Intelligent claims triage and assignment
Reduce claims costs
Minimize manual reviews, identify complexity and direct handlers to claims details requiring action.
Speed cycle time
Embedded best practices
We are 100% focused on insurance and hire the industry’s best talent to provide our customers with unmatched support.
Dedicated customer success team
200+ data scientists
AI & UI updates
Impact Report: Intelligent Decisioning for P&C Insurance
At its core, Insurance consists of a series of micro-decisions dependent on both time and data. These micro-decisions must be integrated into everyday business processes, especially core operational systems such as policy administration and claims management solutions, to increase efficiency and better decisioning. This impact report aims to uncover AI and data-driven decision making can ultimately improve efficiency and enhance the customer experience.