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Sedgwick has appointed Laura Horrocks as head of fraud technology and intelligence for its UK-based investigation services division.

In this role, Horrocks will oversee the development of the claims management company’s newly integrated counter-fraud solution from Shift Technology, which uses machine learning and artificial intelligence to improve accuracy in pinpointing insurance fraud early.

Sedgwick is the first claims management company to partner with Shift Technology and adopt its fraud detection solution. Sedgwick said the technology has already proved to be a good investment, helping the company to manage a surge in investigations.

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