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Decisions Made Better

Each day, insurers make millions of decisions that impact their customers. Shift enables insurers to automate and optimise decision making with solutions that combine artificial intelligence with deep insurance expertise to deliver better outcomes for all.

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Intelligent decisioning across key insurance functions

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Fraud Detection

Shift Underwriting Risk Detection

Detect potentially fraudulent entities and applications prior to account opening.

Shift Claims Fraud Detection

Identify potential claims fraud with extreme accuracy and detailed contextual guidance to empower investigators.

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Claims

Shift Claims Document Decisions

Extract, analyse, and verify structured and unstructured claims data to increase speed to settlement and drive efficiency.

Shift Claims Intake Decisions

Deliver a seamlessly integrated claims experience across multiple channels with AI decision support.

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Compliance

Shift Financial Crime Detection

Examine entities and transactions across the customer lifecycle to inform AML/KYC efforts and ensure compliance.

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Wherever leading insurers make decisions, Shift is there

4/10

4 of the top 10 global P&C insurers

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6 of the largest EU health insurers

6/10

6 of the top 10 US P&C insurers

Delivering better decisions and results for insurers and their customers

£4B+

Over £5 billion in claims fraud identified in 2021 alone

60M+

Health payors covering more than 60 million lives rely on Shift AI analysis

10K+

Tens of thousands of fraud networks identified globally

With the scale and expertise to automate and optimize insurance decisions globally

200+

More than 200 insurance-focused Data Scientists

110+

110+ customers representing leading insurance carriers and associations

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Customers in 25 countries, giving us an unmatched view of insurance data & trends

Why trust Shift to transform insurance decision making?

target
Extreme
accuracy

Shift’s insurance decision solutions deliver greater-than-human accuracy.

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100%
explainability

Our solutions don’t simply deliver an answer. They explain the why behind every decision.

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Ease of integration & adoption

Shift’s SaaS solutions are compatible with insurer core systems and workflows.

data science
Deep data
science expertise

Shift maintains the largest data science team in the world focused solely on insurance decisions.

reliability
Reliability
& security

We meet or exceed the security and data privacy standards of the world’s leading insurers.

Every day, Shift solutions get smarter
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transactions analyzed globally