L’olivier Assurance, an online French Auto insurer, recognized that it needed a new solution to fight claims fraud to continue offering competitive pricing and high levels of customer service. The answer was Force, Shift Technology’s SaaS-based AI-native fraud detection solution.
Using AI to automate and optimize the detection of suspicious claims
Deployed in less than five months, L’olivier now automatically receives alerts from Force for potentially fraudulent claims. Each alert specifies the reasons why the claim was deemed suspicious, helping to reduce the time it takes the claims handlers to conduct the fraud investigation.
“Force improves our ability to detect fraud by reducing the number of false positives and provides our claims handlers with the right tools for investigations. ”explains Janny Druon, Head of Claims Analytics at L’olivier.
Read more on how L’olivier is using Force fight fraud to ensure policyholders pay a fair price for insurance.