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Decisions Made Better

Each day, insurers make millions of decisions that impact their customers. Shift enables insurers to automate and optimize decision making with solutions that combine artificial intelligence with deep insurance expertise to deliver better outcomes for all.

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Intelligent decisioning across key insurance functions

Fraud Detection

Shift Underwriting Risk Detection

Detect potentially fraudulent entities and applications prior to account opening.

Shift Claims Fraud Detection

Identify potential claims fraud with extreme accuracy and detailed contextual guidance to empower investigators.

Shift Improper Payment Detection

Go beyond fraud, waste, and abuse detection to identify issues at the patient, provider, and network levels.


Shift Claims Document Decisions

Extract, analyze, and verify structured and unstructured claims data to increase speed to settlement and drive efficiency.

Shift Claims Intake Decisions

Deliver a seamlessly integrated claims experience across multiple channels with AI decision support.

Shift Subrogation Decisions

Analyze structured and unstructured claims data in real time to efficiently identify and investigate subrogation opportunities.


Shift Financial Crime Detection

Examine entities and transactions across the customer lifecycle to inform AML/KYC efforts and ensure compliance.

Wherever leading insurers make decisions, Shift is there


6 of the top 10 US P&C insurers


4 of the top 10 global P&C insurers


6 of the largest EU health insurers

Delivering better decisions and results for insurers and their customers


Over $5 billion in claims fraud identified in 2021 alone


Health payors covering more than 60 million lives rely on Shift AI analysis


Tens of thousands of fraud networks identified globally

With the scale and expertise to automate and optimize insurance decisions globally


More than 200 insurance-focused Data Scientists


110+ customers representing leading insurance carriers and associations


Customers in 25 countries, giving us an unmatched view of insurance data & trends

Why trust Shift to transform insurance decision making?

Extreme accuracy

Shift’s insurance decision solutions deliver greater-than-human accuracy.

100% explainability

Our solutions don’t simply deliver an answer. They explain the why behind every decision.

Ease of integration<br>& adoption
Ease of integration & adoption

Shift’s SaaS solutions are compatible with insurer core systems and workflows.

Deep data science expertise
Deep data
science expertise

Shift maintains the largest data science team in the world focused solely on insurance decisions.

Reliability & security
& security

We meet or exceed the security and data privacy standards of the world’s leading insurers.

Every day, Shift solutions get smarter

transactions analyzed globally