Claims Automation
Automate and Optimize Claims Decisions with Confidence
Shift delivers powerful claims analysis capabilities built on a highly accurate AI decision engine.
- First, please confirm the type of damage. If it’s not correct you can always change it.
- Water damage
- Now, please confirm when it happened.
- It happened 22 August
- Where did it happen?
Fast, efficient claims processing and settlement is the greatest driver of customer satisfaction across all insurance categories.
Today’s policyholders expect easy, intuitive claims submission across multiple channels. They also demand transparent claim status throughout the process and fast settlement and payment of claims.
At the same time, carriers benefit from maximizing the accuracy and speed of claims decisions. Shift Claims Automation addresses both challenges.
- For policyholders, Shift Claims Automation delivers:
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Amazing customer experiences
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Easy claim submission
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A transparent claim review process
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Fast, fair settlement of valid straightforward claims
- For insurers, Shift Claims Automation delivers:
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Amazing customer experiences that contribute to improved retention
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Full automation of many types of claims
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Greater operational efficiency
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Confidence that claims will be flagged for human review as needed
Fast, fair settlement of valid claims.
Claims which Shift judges as complete, covered, valid, and without evidence of fraud can be automated. This means that insurers can immediately settle and pay out a greater percentage of claims without the need for manual analysis.
Shift Technology has already automated 60% of water damage claims
Learn how Shift can help you transform insurance decision making
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