The Canadian Life and Health Insurance Association (CLHIA) is expanding its data pooling program and increasing its use of artificial intelligence (AI) to support fraud detection across group benefits claims. The move aims to improve the industry's ability to identify potentially fraudulent activity across a broader range of data.
The announcement builds on a program launched in 2021 that gave participating insurers access to analysis based on aggregated, de-identified claims data. The program uses fraud detection technology developed by Shift Technology, enabling insurers to identify suspicious activity beyond what is possible through internal systems alone.
Read more
