In the latest Insurance Post video, Shift Technology’s Head of UK, Ireland and Nordics, George Robbins, shares practical insights into how insurers can effectively approach the use of Agentic AI in claims transformation. Speaking with Insurance Post content director Jonathan Swift, he explains how to build a compelling business case and ROI, highlights the key focus areas and market differences insurers should consider, and discusses realistic implementation benchmarks. Robbins also outlines the tangible results insurers are already seeing in live operations—providing a clear, grounded view of where Agentic AI can create meaningful impact today. Video to follow below.
