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Life, Protection & Annuity Insurance

Shift enables life and protection insurers to detect fraud quickly, accelerate investigations and prevent litigation and losses to organised crime using enhanced data and powerful, insurance trained AI

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Market leading life insurers across the globe trust Shift

Life and protection insurers must balance efficient acquisition, underwriting and onboarding while addressing a growing fraud problem that costs billions of pounds each year.  Shift’s AI Claims Fraud Detection for Life unites and analyses data at every decision step supporting claims handlers with the information they need when they need it.

M+

50M+ lives covered across Shift customers

6 of the largest EU health and life insurers

£B+

£10B+ of health and life claims analysed

%

45% of Shift's customer base specialised in health and life

Shift brings AI to insurers across the insurance lifecycle

Uniting data and AI analysis to support decisions across the entire claims process

Claims Triage
Document Review
Fraud Detection
Investigation and Case Management

Claims Fraud

Detect and prevent fraud while managing case investigations with greater accuracy, speed, and impact.

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Compliance Risk

Support AML, KYC, and related risk management and compliance processes.

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Other Shift life products

Claims

Assess, triage, advise, and automate claims with AI and human collaboration, to deliver a leap in accuracy, efficiency, and customer satisfaction.

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Other Shift life products

Claims Fraud

AI analysis of your entire portfolio, providing clear prioritised alerts on individuals, groups and networks.

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Other Shift life products

Compliance Risk

Support AML, KYC, and related risk management and compliance processes.

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Claims Fraud

Standardise processes and reduce team admin time with configurable investigation paths.

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Other Shift life products

 

The impact of AI in the fight against life and protection fraud

Discover how AI and external data can tackle rising life and protection insurance fraud, driven by economic pressures and technological access. Shift's Customer Success Manager, Johan Mouninou, discusses the types of fraud unique to the life and protection market, and how Shift AI can help.

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“The highest ever volume of identity fraud cases was recorded in 2022 – over 277,000 cases. This is up by nearly a quarter – 23% – on 2021 and accounts for 68% of all cases on the NFD.
Mike Hayley, CEO at Cifas
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Learn how Shift AI can help you automate and optimise critical decisions

 

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