Tokio Marine Deploys Shift Technology’s Gen AI for Claims, Fraud Detection

Shift Technology (Paris), a provider of AI-based decision automation solutions for the insurance industry, has delivered new generative AI capabilities to Tokio Marine & Nichido Fire Insurance Co., Ltd. (Tokyo). The implementation is part of existing deployments of Shift Claims Fraud Detection and Shift Claims Intake.

The enhancements include a Gen AI-powered visual intelligence feature that improves the accuracy of analyzing images and documents. This functionality supports the extraction of relevant data from both structured and unstructured sources, aiding fraud detection and optimizing claims workflows.

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