Underwriting has always been an exercise in incomplete information: a broker’s submission, an engineer’s report, a loss history that may be thin or inconsistent and a pricing model that is only as good as the data fed into it. What’s changed - rapidly - is the industry’s confidence that machines can help close those gaps at scale. Across Australia and New Zealand, AI is increasingly being positioned not as a single tool but as a new layer of capability that alters how insurers manage risk, learn from claims and run underwriting operations.
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