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A customer-centric direct insurer wanted to improve its risk modelling to combat insurance fraud. The organization needed a solution that would ensure it remained compliant and aligned with state insurance department regulations. It had to provide peace of mind for client insurance carriers while including robust cloud protection and AI monitoring tools.

The insurer initiated a collaboration with Shift Technology to build a high-performance computing platform with built-in security and core-to-edge connectivity. Shift Technology was chosen because of its proven track record in providing AI decisioning solutions to the global insurance industry and because it focused on automating and optimizing processes that improve customer experiences and increase operational efficiency.