Agentic artificial intelligence (AI) has the potential to move firms beyond minor productivity gains and into the realm of full-cycle business process automations that could make major improvements to balance sheets.
This is according to Rob Malan, associate partner at McKinsey, speaking as part of a panel at AI insurance platform Shift Technology’s agentic AI webinar.
While generative AI tools such as chatbots can create new text or images based on user inputs, agentic AI goes a step further, giving the AI “agent” the capability to interact with its environment in an executive manner and the autonomy to perform certain tasks.
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