UK insurer Covéa is overhauling how it manages fraud and risk across the insurance lifecycle, selecting Shift Technology as a long-term strategic partner to support a new end-to-end approach spanning underwriting, claims and mid-term policy adjustments.
The move reflects Covéa’s shift away from fragmented fraud detection tools towards a unified platform that enables a consistent view of risk from policy inception through to claims settlement.
Shift’s AI-driven solutions will support multiple areas of the insurer’s operations, including underwriting risk analysis, claims fraud detection, compliance risk scoring and case management. The technology is designed to help Covéa protect its portfolio, strengthen decision-making and improve operational efficiency.
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