Claims

Agentic AI to solve for claim complexity

Expertise to empower and advise claims handlers for a leap in accuracy, efficiency, and customer satisfaction

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Agents with claims expertise

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AI and human collaboration

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Seamless integration

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Assessment Agent

Extracts, structures, and analyzes every claims event and documents for 7 forms of complexity, including policy coverage, liability, fraud, damage assessment, personal injury, and more.

Triage Agent

Advisor Agent

STP Agent

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Assisting and advising claims handlers

Claims handlers are equipped to manage even the most complex claims, with Generative AI assistance in documents, communications, and claim status, and Agentic advice in decision making.

Structured document data

Performance reporting

Collaboration management

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Core system integrations

API integrations with claims management, payment, communication, policy, document management, and other core systems.

Digital FNOL integration

Transparent and compliant

Secure and protected

Four Questions: Agentic AI in insurance with Eric Sibony, Chief Product and Science Officer

"Agentic AI is the next iteration of AI, combining AI automation and generative AI to autonomously complete complex tasks. So, what does Agentic AI mean for the insurance industry, where automation has remained challenging due to real-world complexity and customer expectations?

In this installment of the “Four Questions with” series we talk with Eric Sibony, Founder and Chief Product Officer at Shift, to understand the applications for Agentic AI in insurance."

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