In2Risk Leadership

Kamala Wedding is the Head of Customer Success for the America’s at Shift where she oversees the close working relationship with customers to provide ongoing support and guidance around business strategy and transformation topics to ensure overall customer satisfaction, and successful product adoption. She has spent her career fighting fraud, managing large operations and developing anti-fraud strategy for all lines of business.  Kamala is an international speaker, subject matter expert and is certified in Change Management.   Prior to joining Shift she spent twenty years at Farmers Insurance most recently as the Director of SIU.

Grady Behrens leads product marketing for P&C risk and fraud detection products at Shift Technology.  He is passionate about the power of AI and big data in improving customer experience.  With product experience in connected vehicle data, insurance consumer insights, and now AI applied to Underwriting risk, Grady takes a broad perspective on where AI can help Insurers make better decisions.  This includes his own policyholder experience of accelerated underwriting and claims with insurers and agents.