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Leverage AI for Bigger Outcomes in P&C

Decisions made better in the age of digital transformation

Make improvements from fraud to underwriting and beyond

Some AI tools only do one thing. OCR only turns handwritten characters into data, for example. RPA only automates one part of one process. But when insurers adopt AI that’s specialized for the insurance industry, a single solution can have many far-reaching effects.

Embrace AI for Digital Transformation

Customers demand more and better digital channels to interact with insurers, and insurers have responded by investing in technology. This has led to benefits as well as obstacles: more fraud, and more costs. Our latest report explores how AI adoption can help insurers replicate and automate manual processes and workflows in underwriting, claims, and fraud detection, producing greater accuracy, larger cost savings, and a better experience for policyholders.

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Approaches from the Experts

Fraud Trends: How to Know When An Anomaly Represents Enemy Action

Insurance fraud isn’t static – trends that start in Miami may eventually make their way to California or across the Atlantic. There are resources to help insurers share information and build warning networks, but what if you’re at the epicenter? How do you start a new fraud trend once it begins?

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For Claims Leaders: Enhance Your Workforce With AI

Talent shortage? No problem. When insurers use AI that’s specialized to the insurance industry, they can create a more skilled and motivated workforce with the press of a button. Automating previously manual tasks improves employee retention by making their jobs more interesting – freeing them to work on more complex tasks. This has the welcome side effect of improving the customer experience as well.

An Underwriting Expert's Take On Building Out Your Organization

If you’re building a next-gen P&C insurer, it’s helpful to learn from the best. Shift’s team of experts includes James Tesdall, an underwriter with years of experience, who’s helped create departments from the ground up. Here, James shares a valuable perspective on how to optimize underwriting for a new era of technology.

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