Shift Technology is reshaping the future of insurance with the launch of Shift Claims, a revolutionary platform powered by agentic AI. Designed to tackle the complexities of modern claims processing, Shift Claims offers insurers a smarter way to reduce losses, accelerate resolutions, and improve customer satisfaction. Traditional rules-based systems often fall short, but Shift’s AI-driven approach brings adaptability and precision to each stage of the claims lifecycle.
The platform assesses claim complexity, prioritises cases, supports handlers with real-time guidance, and automates routine tasks—striking the ideal balance between human expertise and intelligent automation. Early adopters like AXA Switzerland are already seeing results, including faster processing times, reduced leakage, and improved accuracy. With over 99% accuracy in assessments and up to 60% process automation, Shift Claims is more than a tool—it's a strategic advantage. Seamlessly integrating into existing systems, it empowers insurers to modernise without disruption. As the industry moves toward intelligent transformation, Shift Claims positions insurers at the forefront of innovation.