Digital ID promises to strengthen identity verification and fight fraud, but it’s not a silver bullet. Implementation remains complex, with high costs, regulatory uncertainty, and integration hurdles. Balancing user experience, security, and trust will be key to widespread adoption. Despite these challenges, digital ID holds long-term potential to improve customer journeys and reduce certain types of fraud.
Read the full article on Insurance Times: Digital ID is no panacea for fraud – and implementation challenges lay ahead