AI in action: How smart tech stops shadow fakes in insurance

Creating realistic fake documents for insurance claims is no longer just a Photoshop job. With Agentic AI lowering the barrier to entry, fraudsters can generate sophisticated synthetic documents in seconds—leading to a surge in "shadow fakes."

Spotting these hyper-realistic files manually is nearly impossible. That’s why Shift embeds multi-layered document fraud detection directly into claims workflows to catch subtle digital tampering human eyes miss.

Deep Forensics in Action

Shift’s AI analyses the deep technical footprint of every document:

• Digital Forensics: Inspects underlying PDF layers, hidden metadata, and pixel patterns.
• Model Detection: Identifies the specific AI models used to modify images.
• Full-Package Scanning: Extracts and scans email attachments, PDFs, images, and Word docs in one go.

Catching What's Hidden

In a recent UK commercial case, a fraudster hid blacklisted company details by handwriting them inside an image embedded in a PDF attached to an email. While standard scans skipped it, Shift's tech extracted the attachment, read the handwriting, and flagged the fraud instantly.