ViewPoint: Why Artificial Intelligence is Critical to True Claims Automation

by Arnaud Grapinet

Fraudulent claims may increase by 300% when automation is introduced into insurance claims. In Claims Journal, Arnaud Grapinet, Chief Data Scientist at Shift Technology, explores the impact of the industry’s trend towards straight-through processing (STP) and the benefits of AI.

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Accurate fraud detection is the key to automated claims decisions.

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