The New Stakes for Claims

How AI-based Decision Automation and Optimization is Powering a Customer Experience Revolution 

Download The New Stakes for Claims

Today’s claims professionals face two primary challenges. At one end of the spectrum improving loss ratios and operational efficiency, at the other end, creating best-in-class customer experiences. Shift Technology's Co-Founder and CSO, Eric Sibony, talks about the weighing of these challenges and the impacts that AI can have on the future of insurance. 

The New Stakes for Claims explores: 

  • The complexity of the claims process and its impact on customer experience
  • The impact of augmenting the claims handling experience with AI
  • The continued need for human touch-points in the claim handling process 
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Shift Technology delivers the only AI-native fraud detection and claims automation solutions built specifically for the global insurance industry. Our SaaS solutions identify individual and network fraud with double the accuracy of competing offerings, and provide contextual guidance to help insurers achieve faster, more accurate claim resolutions. Shift has analyzed hundreds of millions of claims to date and was presented Frost & Sullivan’s 2020 Global Claims Solutions for Insurance Market Leadership Award. For more information please visit www.shift-technology.com.

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