10 / 20 / 2017

Shift’s first leap toward claims automation!

On a test set of more than 1M documents, our AI module had a prediction rate of 81% with an accuracy of 97%, even higher than the one of human claim handlers.  Our AI module opens a new opportunity: direct claim settlement for insured. By simply uploading their payment statements, they can have the real-time confirmation that it was accepted and that the payment will arrive. And the beauty of it is that our AI module does not require a full recasting of the insurer’s IT system, it can simply be plugged on top of it, thanks to our optimized API implemented by our developers’ team.