Across the globe, insurers are embracing the digital reality. In both customer experience and internal systems, advanced insurers have adopted digital, cloud, and AI-powered technology, giving them the ability to accelerate and enhance customer satisfaction while driving down expenses. Yet, the digital experience brings a new set of challenges, including an increase in attempted fraud. At a time of cost volatility, this makes fast, accurate decisions in fraud detection more critical than ever.
In this webinar moderated by Jim Kremer, Managing Director and EY Americas Claims Leader, featuring Will Murphy, VP Technology Alliances at Guidewire, Frank Cesario, Senior Director Vertical Market - Claims at LexisNexis Risk Solutions and Dan Donovan, Head of Customer Success at Shift Technology, as they discuss:
The latest challenges in insurance fraud
How technology integration can accelerate best-in-class fraud detection
Relevant approaches for any insurer to stay ahead of fraud and serve their customers in the modern market