The landscape of casualty claims is undergoing a seismic shift. Specialized legal AI platforms, such as EvenUp, Eve, Supio, and Darrow, have raised $682 million to automate demand packages and maximize settlements. At the same time, bodily injury claims have become a larger share of auto claims, growing annually by an average of 5.9% since 2023. The traditional playbook - reliant on rigid matrices, manual review bottlenecks, and delayed communications - fails to keep pace, widening a trust deficit that is driving claimants into legal representation.
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Act with speed: Integrated directly into the intake workflow, Shift’s AI high-risk files are on the adjuster’s dashboard, accelerating time-to-contact and enabling carriers to establish proactive, empathetic engagement.
Act with accuracy: Shift’s solution deploy specialized agentic capabilities to execute complex background data interrogations and provide consistent recommendations on liability, medical record review, compensation, and attorney analysis for adjuster review.
Act in person: Equipped with verified facts, clear liability allocations, and attorney insights, adjusters can conduct empathetic, direct conversations that build trust and achieve fair, final resolutions faster.
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