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Decisions. We make them everyday. Some are life-
changing. Should I change careers? Should I buy a
house? Should I get married? Should I have kids?

Some are relatively trivial. Chocolate or vanilla? Chicken
or fish? Salad or fries? Coffee or tea? Sparkling or still?

Not surprisingly, decisions are also the cornerstone
of a successful insurance business. Making the best
decisions possible throughout the claims process
can result in improved loss ratios, better fraud
mitigation efforts, operational efficiency, and improved
policyholder or member satisfaction. And all of these
factors can have a positive impact on the bottom line.

Get the full report to your right.