Claims Magazine Cover Story: Creating an AI Claims Handler by Marcel Gordon

By using the claims handler’s perspective of the claims process, we can clearly see how AI techniques can be used to automate the tasks involved in resolving claims, ultimately improving the customer experience, optimizing claim outcomes and reducing claims handling costs. In PropertyCasualty360, Marcel Gordon, VP of Products at Shift Technology, breaks down the critical decisions involved in handling a claim and how AI needs to fit into this process. Read the full story.

Shift Perspectives

Shift Technology Selected by iA Auto and Home Insurance to Identify Suspicious P&C Claims

August 4, 2020

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1ST CENTRALが保険金請求と保険引受プロセスにおける不正検知ソリューションにシフトテクノロジーを採用

June 10, 2020

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フロスト&サリバン社がシフトテクノロジーに 2020年グローバルクレームソリューション分野の 保険市場リーダーシップアワードを授与

May 28, 2020

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正確な不正請求検知は、請求処理自動化の鍵となります

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