In the ever-evolving landscape of health insurance, wasteful, abusive, and fraudulent behaviors pose significant challenges, costing insurers millions in lost revenue and inflated claims costs. From falsified documents and fake identities to ghost treatment sessions and upcoding, the spectrum of abuse is vast and continually expanding. While discussions around the potential of AI, Machine Learning and agents are prevalent, many are left wondering: how exactly do these technologies combat waste and abuse?
Watch this insightful 45-minute webinar where we share our experiences of most common fraud, waste, abuse and errors, the challenges insurers face detecting and preventing it and how technology can help.