03 / 05 / 2018

Insurance fraud cases expected to double with the rise of automation

Fraud detection has always been an important part of claims management. With the inevitable arrival of claims automation, it will become critical.

As insurers consider using AI based claim-handling bots to handle straightforward low-cost claims, a natural concern would be the resulting increased possibilities of fraud. At Shift we take this risk very seriously since we have built an AI model that is working towards automating claims.